Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Näytä lisää
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Näytä lisää
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Reigate
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
43 Bell Street, RH2 7AQ, Reigate, Surrey, Yhdistynyt kuningaskunta
- 01737 242163
4,8
Erinomainen
993 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Helpful and efficient
Very helpful and efficient, although not very pro-active in helping me select a new kind of bike for my use. A bit more advice may have been useful although I am happy with my purchase.
Swift to get the bike I chose in to the store, assemble it and prep it for me.
18. maaliskuuta 2026
I had a good experience from start to…
I had a good experience from start to finish and I am delighted with my purchase
15. maaliskuuta 2026
The bike shop for people in Surrey
Amazing bike shop. My go too. Staff are so friendly and helpful. Thank you
8. maaliskuuta 2026
Fair and honest service, but not perfect
I booked my bike for a standard service. Additionally I requested that the tubeless tires have the sealant replaced and asked them to look at the power meter (fitted as standard on the bike, a brand that is supplied by the shop) as it was no longer working. On the plus side, I received a call from the workshop to say the bike was in such good condition it didn't require a full service, only a tune up. I thought this very honest and fair. On the debit side, I was told they didn't know much about power meters and they couldn't help with that. I was disappointed by that response.
7. maaliskuuta 2026
Very happy with our experience with our…
Very happy with our experience with our purchase of a Trek Domane with upgrades.
20. helmikuuta 2026
Very helpful staff
The helpfulness of the staff team with positive recommendations for the service of my bike.
Bike looks amazing. The written report regarding the state of the bike and the work carried out was comprehensive and recommendations moving forward was welcomed.
2. maaliskuuta 2026
Really easy and quick delivery
2. maaliskuuta 2026
Great advice and service from Will
Great advice and service from Will tuning the tension on my rear mtb wheel.
2. maaliskuuta 2026
The staff at Reigate were professional…
The staff at Reigate were professional and very knowledgeable on what was needed, advisable and not really necessary allowing me to spend my money wisely.
I wouldn't hesitate to recommend them.
21. helmikuuta 2026
Very helpful and informative
Very helpful and informative. Was happy to answer any questions or queries we had.
22. helmikuuta 2026
Matt was first class
Matt was first class. His service and patience in explaining a lot of information on my new bike went above and beyond. Very appreciative of him and his teams help. This is now my go to cycle shop!
12. helmikuuta 2026
Helpful but at a price
After having issues fitting a cassette to some new wheels, I took some advice from Balfes, at which point it was recommended to purchase a new one, which fortuitously was in stock. The price however was a rather eye watering £120, which I felt obliged to pay considering the help I was given.
However despite a price match being advertised for like for like products at the more typical £60-70, Balfes decided not to honour it, meaning an extremely expensive trip. As a long standing customer, I was left disappointed and severely out of pocket.
14. helmikuuta 2026
Fantastic Service
The team spent so much time with me helping and explaining what everything is, looking at bike options and what i need etc. Couldn't recommend Balfe's Bikes, Reigate more highly ... fantastic service. Thankyou.
14. helmikuuta 2026
Full service and new drivertrain
Full service and new drivertrain. During first ride the chain was slipping and making a lot of noise and not going into the lowest gear.
12. helmikuuta 2026
Personalised service and advice
11. helmikuuta 2026
Excellent super fast
Excellent super fast, friendly and professional. Cannot ask for more.
3. helmikuuta 2026
Great service and people
28. tammikuuta 2026
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