Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Näytä lisää
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Näytä lisää
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Reigate
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
43 Bell Street, RH2 7AQ, Reigate, Surrey, Yhdistynyt kuningaskunta
- 01737 242163
4,8
Erinomainen
993 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service
Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children
26. tammikuuta 2026
Couldn't have been more helpful
Couldn't have been more helpful. Popped in with a question on a second hand Trek bike I'd purchased privately. They knew exactly what I was talking about, offered to look at it and do a general service. Identified and resolved a couple of other items too, keep me informed throughout the process and price was very reasonable for all that they did.
Thanks Guys, keep up the great work and no doubt I'll be back for your advice and services again some time.
23. tammikuuta 2026
They were helpful and knowledgeable in…
They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were stranded at the shop as cycling our new bikes was our way home (2⭐️)
19. tammikuuta 2026
Had a great experience with Balfe's
Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.
22. tammikuuta 2026
Bought a new mtb, great service
I came in wanting to buy a new mtb. The staff were super helpful answered all the questions I had and super helpful recommending products. Super happy with the service I revived couldn’t fault anything.
31. joulukuuta 2025
Great customer service from your…
Great customer service from your reigate store. Had a couple of jerseys which didn't quite fit right and there was no problem returning them.
3. tammikuuta 2026
Excellent service as always
Excellent service as always, great discount & delivered a day early.
4. tammikuuta 2026
The Reigate team was absolutely fantastic
The Reigate team was absolutely fantastic, im so happy with the service I recieved, they showed and explained everything in more depth to me when I didnt understand certain parts or things on my bike, they gave me advice on what to do with my bike. They treated me with respect and im very grateful for the time they gave me.
They were friendly and understanding, the shop was clean and well laid out and easy to get around.
Thank you team Reigate, you all made my day!
29. joulukuuta 2025
Absolutely fantastic service
Absolutely fantastic service - went out of their way to get me back out in the bike!! Thank you!
29. joulukuuta 2025
Great customer service in getting my…
Great customer service in getting my Pashley back on the road. Richard went above and beyond to source some hard to find parts and did an excellent job servicing the bike. Highly recommended!
25. joulukuuta 2025
Great shop, super helpful staff
I ordered a pair of cycle ahoea for my husband as a present on their click & collect service. When I arrived the guy in the ahop realised I had bought the wrong type for a spin bike and changed them and then put the correct fixing on them for me. They couldn’t have been more helpful. Highly recommend
17. joulukuuta 2025
The whole experience was brilliant
The whole experience was brilliant. Matt from Reigate was excellent from start to finish. Keep up the good work
12. joulukuuta 2025
Fantastic
Fantastic, knowledgeable, helpful and totally non pushy. Matt in particular at Balfe’s Reigate was brilliant!
7. joulukuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Shout out to James Tagg at Balfes…
Shout out to James Tagg at Balfes Reigate. They charged up my Di2 after I had cycled to Reigate and realised battery was low. When I went to collect it he said there was 'no charge' (excuse the pun!) Excellent service!
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balfe's Bikes - Reigate
Hi Tim,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we're so glad we could assist you.
Completed repair and gave advice would…
Completed repair and gave advice would recommend
2. joulukuuta 2025
Vastaus yritykseltä Balfe's Bikes - Reigate
Hi Kevin,
Great to see the positive feedback, thank you.
We would love to know how we can make your next experience 5*
Enjoy the bike!
Great service
Great service. Kept updated on a regular basis.
When collecting, they also fitted some break pads which I had taken with me. All excellent
29. marraskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Reigate
Hi Nick,
We're happy to hear that you received great service and were regularly updated. We appreciate your positive feedback regarding the brake pad fitting; it's excellent to know you were satisfied!
Prompt and efficient
Good discussion about what needed doing and prompt and excellent service. The bike was actually ready speedier than anticipated
25. marraskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Reigate
Hi Andy,
Wonderful to hear you received great and speedy service.
Thank you for the positive feedback.
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