Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand document... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in th... Näytä lisää
Yritys on vastannut
I’ve been with Moja for a few years now and I can’t fault them to be honest. Every time I’ve had to contact them I’ve had a reply in good time and my account is so easy to mange and no extra charges f... Näytä lisää
Yritys on vastannut
Cancelled auto renew. (Have evidence). Thought no further of it. Then on sat 26th, opened some post, letter from Moja (arrived a couple of days earlier) to say insurance will automatically renew from... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Moja Insurance
Yrityksen kirjoittama
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteYhteystiedot
Yhdistynyt kuningaskunta
- www.mojainsurance.co.uk
4,3
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Moja Insurance
Hello.
Thanks for taking the time to leave us a review.
We love to see feedback like yours - thanks for letting us know.
Lee
The Moja Team 🚘
Quick and easy.
5. syyskuuta 2026
Vastaus yritykseltä Moja Insurance
Hello Aimee.
We love to see feedback like yours - thank you.
Lee
The Moja Team 🚘
Easy application with unambiguous contract wording
Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in the event of needing it as its a brand not used before. I particularly liked the option of a trusted person that can be nominated and can discuss matters of insurance alongside myself, so added my Dad.
8. syyskuuta 2026
Vastaus yritykseltä Moja Insurance
Hello.
We appreciate your positive feedback and are confident our nationwide recovery service will meet your expectations should you ever need it. Thank you for choosing us.
Lee
The Moja Team 🚘
Found it easy to arrange and sort out…
Found it easy to arrange and sort out my policy. Price was competitive and it covers most of my requirements.
4. syyskuuta 2026
Vastaus yritykseltä Moja Insurance
Hello Gary.
Thanks for taking the time to leave us some feedback - we really appreciate it.
Lee
The Moja Team 🚘
Straight forward and easy to navigate
Straight forward and easy to navigate
Good price
7. syyskuuta 2026
Vastaus yritykseltä Moja Insurance
Hello Nicola.
I'm really pleased to see that you found everything straight forward and simple to navigate. Thanks for the review.
Lee
The Moja Team 🚘
Vastaus yritykseltä Moja Insurance
Hi.
We're thrilled to hear that you experienced excellent service and found our prices to be competitive. Thank you for your wonderful feedback!
Lindsay
The Moja Team 🚘
Easy to review and buy
Easy to review and buy, very competitively priced, offered everything I needed on my car insurance policy.
27. elokuuta 2026
Vastaus yritykseltä Moja Insurance
Hey 👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
Have a great day!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
So far good and not had any issues
So far good and not had any issues. Won't know the true service until or if there's a claim.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moja Insurance
Hey 👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
Have a great day!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Vastaus yritykseltä Moja Insurance
Hey Digvesh👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
I'm glad to hear you've had a positive experience.
Take care,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Unable to cancel my upcoming renewal web not working
Unable to cancel my upcoming renewal due to website issues.
My Moja car insurance is due to automatically renew on 12 September 2026. I do not wish to renew my policy.
I have tried the Moja website, MyMoja account, Help Hub and the cancellation link provided in my renewal email, but none of these pages are accessible. I have also tried to contact Moja by phone but have been unable to speak to anyone.
I am therefore unable to switch off automatic renewal through no fault of my own.
Please contact me as soon as possible and confirm that my policy will NOT automatically renew on 12 September 2026.
I am happy for my existing policy to remain in force until its current expiry date. I only want to cancel the upcoming renewal.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moja Insurance
Good morning,
I'm sorry to see that you've had troubler accessing the website.
I've requested more information from you so that we can look in to this properly and raise your concerns.
We hope to hear from you soon,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Really good prices I’m recommending to…
Really good prices I’m recommending to everyone
2. syyskuuta 2026
Vastaus yritykseltä Moja Insurance
Hello Janis,
Thanks so much for leaving such a brilliant review and choosing us for your insurance!
Kennedy,
The Moja Team 🚘
Easy to update and change policy on line
18. elokuuta 2026
Vastaus yritykseltä Moja Insurance
Hey there 👋
It’s great to see that your change was super-easy – just how we like it!
We love getting feedback from our Moja family 😊
Jonathan
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Moja Insurance (AXA) completely fails to deliver on its customer promise of being "simpler, fairer, and always there
Despite submitting undeniable evidence—including clear CCTV footage, an eyewitness account, my own formal statement, and an initial admission of fault from the third party's insurer—Moja has left my claim in an indefinite stalemate.
Key issues with their service include:
Zero Action on Conclusive Evidence: Presented with overwhelming proof of who was at fault, their liability team simply refuses to act, leaving the claim stalled without justification.
Appalling Communication: I have not been kept adequately informed at any stage of the process, leaving me completely in the dark.
Hostile Customer Support: Whenever I reach out to the liability team for a basic update, I am treated like a nuisance rather than a paying customer seeking resolution.
Leaving Customers in Limbo: Rather than fighting for their policyholder, they seem entirely content to sit back and do nothing.
It is shocking that a brand backed by AXA displays such total apathy when a claim requires actual work. You can be certain, however, that three months before my renewal date, they will have no trouble reaching out to keep me updated on taking my money. Avoid at all costs if you expect actual support when an accident happens.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moja Insurance
Hello Philip,
Thanks for your feedback - we really appreciate you taking the time out.
I am sorry to hear about the issues you've raised.
So that I can look into this for you, I've requested some information via Trustpilot.
Please reply with:
- Your claim reference number - you can find this on your claim acknowledgment email from us
- Your policy number - you can find this on your motor certificate, which is in the 'Documents' section of MyMoja
I'll then be able to pass your complaint to the correct team.
Take care,
Jonathan
The Moja Team 🚘
Easy to use website
14. elokuuta 2026
Vastaus yritykseltä Moja Insurance
Hi Alan.
We are so happy to hear that you found our website easy to use. We appreciate your positive feedback!
Have a good day.
Lindsay
Moja Insurance
Vastaus yritykseltä Moja Insurance
Hi Mike.
We are so pleased to hear that you found our online setup easy and our pricing very reasonable.
Thank you for your great feedback.
Lindsay
Moja Insurance
Using Moja insurance for first tine process was simple and…
The process was simple and straightforward
14. elokuuta 2026
Vastaus yritykseltä Moja Insurance
Hi Michael,
Thanks for taking the time to leave us a review.
It's great to hear you found the process simple and straightforward.
Have a great day!
Nicola
Moja Insurance
Vastaus yritykseltä Moja Insurance
Hi Peter,
We are so pleased to hear that updating your car details online was a very easy process for you.
Thank you for sharing your positive experience!
Kim
Moja Insurance
Vastaus yritykseltä Moja Insurance
Hi Chrissy,
Thanks for leaving us your feedback.
It's great to hear you're happy with the price we've been able to offer.
Thanks for choosing us, and take care!
Rachel
Moja Team
Vastaus yritykseltä Moja Insurance
Hi there,
Thanks for taking the time to leave a review, we're glad to hear that you were happy with our price.
Caroline
Moja Insurance
Vastaus yritykseltä Moja Insurance
Hi there,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.
Caroline
Moja Insurance
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.