1 . Holiday booking and flights easy. 2. Paying for luggage and seats separately - what's that about? 3. I travel with a personal bag and check a luggage why is this not an option? My booking now r... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From the minute the phone was answered, nothing was an issue, very professional and extremely helpful. Was delighted to be looked after so well. Will definitely use them again. Recommendations tranfer... Näytä lisää
Yritys on vastannut
Good choice of destinations and are available on the phone if there's any problems. Also if there's a glitch in the computer system of the airline you are notified and the problem is usually sorted wh... Näytä lisää
Yritys on vastannut
I submitted a request to Aer Lingus to ask if I could get a seat next to my brother who has a disability. I was given a case number but some weeks have passed without a reply. However, the Aer L... Näytä lisää
Yritys on vastannut
4,6
Erinomainen
854 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä Holidayswithaerlingus
Thank you Kathryn for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
Vastaus yritykseltä Holidayswithaerlingus
Thank you Mr. Dowds for the 5-star review.
We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
Very professional and very helpful n…
Very professional and very helpful n lovely staff I would highly recommend the company .Paul, Sheridan....n
7. tammikuuta 2026
Vastaus yritykseltä Holidayswithaerlingus
Thank you Paul for the 5-star review. We're absolutely delighted to hear you had a great experience and found Nessa from our Sales team to be very professional, helpful, and lovely.
Thank you for the recommendation of Holidays With Aer Lingus.
Best Wishes
Brian
HolidaysWithAerLingus
Price of holiday increased post booking!
I am extremely disapointed with my AerLingus Holidays experience.
I booked a hotel and flights for a family holiday - costing 4000 euro's for 4 nights. I paid a 500 euro deposit, and received my booking reference and confirmation email.
I then proceeded to book and pay for tickets to attend a sporting event while on the holiday (additional 600 euros).
Later that evening I received an email from AerLingus Holidays informing me that my holiday had increased in price by another 900 euro's due to a high demand for flights.
I was unwilling to pay the additional 909 euro's as the 4 nights were already very expensive.
Eventually, after several calls and emails, AerLingus Holidays refunded my booking deposit.
I am now left with tickets for a sporting event that we are unable to attend.
AerLingus Holidays should not advertise all-in holidays if they do not honour the quoted price, even when a deposit has been paid. This has been a very frustrating experience.
6. tammikuuta 2026
Vastaus yritykseltä Holidayswithaerlingus
Thank you for getting in touch and sharing your experience. We’re genuinely sorry to hear how disappointed and frustrated you were with the booking process – we completely understand how upsetting it must have been, especially after you had paid the deposit, received a confirmation email with the booking reference, and then proceeded to purchase sporting event tickets. Our flight bookings operate on a real-time, instant-purchase basis: when the deposit payment is made and there are enough fares available for the full party on the booking, customers receive their airline tickets at the same moment as the booking confirmation.
When your deposit was paid, the booking confirmation invoice was issued, but it did clearly advise – with a highlighted warning in red on page 3 under Flight Information: "Flights Not Booked, a member of the team will be in touch shortly". A member of our Holiday Support team made contact with you within 30 minutes of the flights not booking and, unfortunately, had to advise you that the flights had failed to book due to fare increases of €909 for the full party.
We truly regret that this important information caused confusion and was not more prominently understood at the time. We fully appreciate that receiving a booking reference and confirmation email gave the impression that everything was fully secured, and we’re very sorry this led you to book the event tickets in good faith.
Over the following 24-hour period, our Holiday Support team actively worked with you to find a solution and avoid the price adjustment. We offered to rebook the holiday using different flight options and airports; we offered to extend your holiday to a 5-night stay at no additional cost to you (with us covering the extra costs); and we also explored options with our partner airlines to try to secure suitable alternatives. We were disappointed that none of these options suited your plans.
While our terms and conditions do reflect that prices can adjust in these rare circumstances, we completely understand the frustration and real financial impact this had on your family, and we take your feedback about how we communicate these details very seriously.
Once again, our deepest apologies for the inconvenience and disappointment.
Best regards
Brian
Holidays with Aer Lingus
Be careful
Be careful . They give u a price but by the time you go through put in all the details and pay deposit the price of my holiday jumped up €300 and the excuse they gave was live price changed within that time . Even tho when I spoke to customer service the price was still the same as advertised. This is unacceptable and fraudulent very dissatisfied with their service but I can’t cancel due to terms and conditions I will loose more money so just have to accept it .
4. tammikuuta 2026
Vastaus yritykseltä Holidayswithaerlingus
Hi Lisa.
Were disappointed to read that your recent booking experience with Holidays with Aer Lingus has resulted in you leaving the 1-star review.
You have been dealing with Maria the manager of our Holiday Support team who explained that the airline fares are based on live pricing and that the time between your quote and the confirmation of your booking was over half an hour and particularity at this busy booking period no air fare prices can be held unfortunately.
Maria has advised me that a positive resolution has been made in that we have covered €200.00 of the €300.00 price increase as a gesture of goodwill and that you have accepted this offer .
Kind Regards
Brian
Holidays With Aer Lingus
Vastaus yritykseltä Holidayswithaerlingus
Thank you Edward for the positive review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
Helpful
Helpful , attentive, attention to detail ,
Always 100% great service . Thank you.
14. joulukuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Tony for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday with Holidays with Aer Lingus.
Best Wishes
Brian
Holidays with Aer Lingus
Vastaus yritykseltä Holidayswithaerlingus
Thank you Aisling for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday with Holidays with Aer Lingus.
Best Wishes
Brian
Holidays with Aer Lingus
Helpful courteous staff made holiday…
Helpful courteous staff made holiday selection easier.
5. joulukuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Gerard for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday with Amy from our Sales team here at Holidays with Aer Lingus.
Best Wishes
Brian
Holidays with Aer Lingus
Everything was so simple to book
27. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Marian for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
Vastaus yritykseltä Holidayswithaerlingus
Thank you Edward for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
Good range of holiday options
Good range of options but 'up front' I didn't notice that seats were an additional cost!
25. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Noel for the positive review. Passengers traveling on Aer Lingus flights have to pay extra to select a specific seat in advance of travel, and the cost varies depending on the type of seat you choose, such as Standard, Extra Legroom. Though it is important to remeber that a seat is assigned for free when you check in online 24 hours before your flight, but you may not be guaranteed getting two together. I you want to add on seats or Holiday Support can help if want to reach to them.
Kind Regards
Brian
Holidays with Aer Lingus.
Very easy to navigate and good value
26. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Hugh for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
a good choice
a good choice, plenty of options .Also a good phone back up service to solve any problems and resolve any issues .
16. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you tom for the review.
We're happy to hear that your booking experience on our website was very positive and your experience with Gillian from our Holiday support team was able look after you post booking.
Thank you for choosing to travel with Holidays with Aer Lingus.
We hope that you have a wonderful time on your holiday.
All the Best
Brian
Holidays with Aer Lingus
Vastaus yritykseltä Holidayswithaerlingus
Thank you Annie for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website.
Best Wishes
Brian
Holidays with Aer Lingus
It was all very convenient to do…
It was all very convenient to do online. Staggered payment very good
21. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Sean for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday on our Holidays with Aer Lingus website. Its great to hear that you found the website to be very user friendly and that you availed of one of our payment plan options.
Best Wishes
Brian
Holidays with Aer Lingus
Convenient booking a package
Convenient booking a package. However more expensive than booking direct with hotel.
18. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you for the feedback – you're absolutely right, booking direct with the hotel is often cheaper, Where the price difference is small, the extra protection and convenience is worth it for a lot of people.
Thankfully our customers still love to book a package holiday because it gives them:
✓ An easy all in one - booking & payment for flights + hotel + options to add on transfers.
✓ Full CAR licence giving the customer added protection.
✓ More flexibility when changes or cancellations are needed
✓ 7 days a week support available via our contact centre
All the best
Brian
Holidays with Aer Lingus
The ease of booking ,everything…
The ease of booking ,everything organised and in place within a few minutes.Had a lovely lady on the phone who was very professional,felt we were in safe hands.
4. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Caroline for the 5-star review and for your kind words. We appreciate you taking the time to share your positive experience of booking your holiday with Holidays with Aer Lingus website. Its great to hear that Sonya from our Sales team looked after you in a very friendly and professional manner.
Best Wishes
Brian
Holidays with Aer Lingus
Your app dosnt work and log in cant do…
Your app dosnt work and cant log in cant do anything
1. marraskuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Robert for the review, if you have the time would you please contact me at customerexperience@clickandgo.com and look into what the issue was with your access.
Kind Regards
Brian
Holidays with Aer Lingus
€1 deposit or not
When I selected holiday it qualified for €1 deposit & monthly payments. When I completed booking this no longer applied had to pay €300 deposit & pay balance in 2 instalments
27. lokakuuta 2025
Vastaus yritykseltä Holidayswithaerlingus
Thank you Christina for the feedback and the review. The €1 deposit is only available on on all Aer Lingus flights to European sun or European city destinations it unfortunately doesn't apply for transatlantic routes unfortunately. On the transatlantic flights we offer a €100 per person low deposit, i have passed on your feedback to the team to make the €1 deposit eligibility more clear.
Best Wishes
Brian
Holidays With Aer Lingus
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