Absolutely amazing customer service from Julie. And to be honest, I fell in love with the quality and products from the first moment I saw it at Selfridges. Just can’t stop ordering from them. I’m in... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a linen shirt from Belier, it came with pull marks on the chest, I returned and asked for an exchange. I was told a new one had been sent one next day delivery which I wanted as it was for a h... Näytä lisää
My daughter returned a cabin case on 25 June which was not compatible with most standard airline size requirements . Royal Mail confirmed receipt but she is yet to receive her refund . She has emailed... Näytä lisää
Sent 2 items back for refund Royal Mail tracked, items have reached Beliers end but no confirmation of receiving goods back. Chased on instagram, firstly told it’s going to a customer care team, still... Näytä lisää
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Julie's customer care was amazing
Julie's customer care was amazing, she handled my query with professionalism and was very responsive. Five stars 🌟
I discovered this brand Belier at the…
I discovered this brand Belier at the beginning of the year and so glad I did.. The Quality of their products is excellent and washes and dry clean's perfectly. The money i used to spend on one t-shirts i get an outfit top and bottom and looks class and cool and got great remarks on holiday for all my Belier set's. And I'm not on commission here guy's but genuinely had to return one outfit to change down a size which someone who was 200 kilo's and lost
100 kilo's is a great feeling and a first lol .. but the wonderful lady at Belier promptly dealt with my issue in a professional polite and nice manner. So do I recommend Belier ..most definitely 10/10
Absurd return policy
I've made an order in the past weeks. It has taken a long time with some hardships from the support team to help me but finally I've received it.
Some of the items were of very poor quality, and I'd like to return them.
However, when I try to go for an international return through your website, I'm being quoted 40-50€ to send back my items.
How is this possible?? Essentially charging about 50% of the value of the items just in return shipping.
I don't think I'll deal again with the brand if they don't fix this
Julie was amazing
Julie was amazing. She provided me with great customer service. She was helpful and responded to me very fast. I like Beliers clothes and I have been shopping there ever since I came across the brand. Thank you.
No customer service at all avoid like…
No customer service at all avoid like the plague, once youve got it youre stuck with it, missing items they dont care
Theyre just ad scalers
If it had a zero * I would defo give!!
If it had a zero * I would defo give!!
This company sent me the wrong size and getting a returns is almost impossible.
I would urge anyone thinking of buying from this site to steer well clear!!
I had an issue with delivery of an…
I had an issue with delivery of an item, and it was sent back to the sender. I contacted Belier to ask if they could re send it to another adress and even asked to change the item. They were very responsive and helpful
Brilliant customer service
I recently came to wrap my husbands Christmas present and noticed a small imperfection on the item. I emailed belier hoping for a replacement, although I had ordered the item a few months ago. Julie has been amazing and sorted me out with a replacement, no issues at all. She has been really helpful and kind. Thank you so much.
DO NOT USE THIS COMPANY THEY ARE…
DO NOT USE THIS COMPANY THEY ARE SCAMMERS!!!!
Took my money 3 times and their returns didn’t work or any refunds ever sent! Please do not take any notice of good reviews they write these themselves!! Horrendous sizes and items that don’t look like the nice photos they put online. I’ve been scammed please take note and don’t waste your time money by buying from them!!!!!
Had a problem with my coat and the…
Had a problem with my coat and the customer service was really helpful and sent me a replacement asap
Excellent customer service
Excellent customer service , my query was dealt with super quickly and a gesture of goodwill made for slight inconvenience . The products arrived and are of superb quality as always .
Top-Notch Quality and Excellent Customer Service!
I’ve had a fantastic experience with Belier. The quality of their clothes is outstanding—everything feels premium, durable, and just as described. I’m also really impressed with their refund process. When I needed to return an item, the process was smooth and hassle-free, and my payment was refunded quickly. It’s rare to find a brand that combines both excellent product quality and such efficient customer service. Highly recommend!
I am so shocked to read all the bad…
I am so shocked to read all the bad reviews for belier, my husband loves this brand the clothes are of such high quality and in fact better than Reiss without the price tag
The fit is perfect for my medium sized hubby with size 9 feet. Thank you belier we have returned some items as we ordered wrong sizes but never had any issues with returns or refunds
Thank you Belier
10/10
Thank you for going above and beyond. My parcel was held back due to my own mistake. I emailed belier and they were very helpful and on this occasion they sent my parcel next day delivery. 10/10
Sent me a faulty item and wanted me to…
Sent me a faulty item and wanted me to pay to return it. Now ignoring my emails . The clothes are cheap polyester and made badly so I would avoid.
I had to return a pair of swimming…
I had to return a pair of swimming shorts as they were to small and they sent back the swim shorts and then added a matching shirt! Excellent company and great communication throughout!
I am very happy with the order and…
I am very happy with the order and delivery time, it was easy to track as well via Shop app. I ordered tracksuit - joggers and hoody and both are great quality, perfect size and look and feel great.
Even there was small issues with pricing, Julie have responded next day after submitting my enquiry and have refunded the difference within 30 minutes, so massive thanks for quick and great customer service and products.
Avoid these scammers
As with some of the comments below, the return process is painstaking. I have photographic evidence of them receiving my parcel through Royal Mail tracked services and they continue to ignore my emails and say my parcel hasn’t been received yet. Product was massively overpriced. Seems like a scam.
Rude customer service
Said my order was a scam. It was not. Did not send my order out for days until I contacted them. Had no email confirmation. Rude customer service.
Issuing in county court 5 pm as no…
Issuing in county court 5 pm as no refund received
Thief’s
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