SmartTrace Arvostelua 31 713

Have just paid £25 to change address, I could have been absolutely anyone. In spite of registering my pup with them over 4 years ago website said no record so had to fill in new owner, dog colour wrong, date of birth wrong,
beware

The agent who dealt with me( Bree )was amazing.Her kinds words have meant a lot during this really sad week when I lost my lovely wee border terrier to Sepsis 😪.Thank you Bree and keep up the good work.

Always available for calls very helpful and always a perfect service 5 stars 🌟 🌟🌟🌟🌟

Amazing work. Great help and get back to you right way thank you

Bree was very helpful. She quickly replied to my query about how to change the details and then after I was saying I had done it, she then pointed out that I had been scammed by a company pretending to be a chip company and to contact me bank. This proved correct and I did contact my bank and the breeder where the pup was bought from. It transpires another person had been scammed on the same website so Bree helped both of us. Well done Bree 👏👏👏

Thank you to bree so so helpful and understanding
Thank you

Ordered a scanner and it arrived promptly with a voucher for 10 free chips but I couldn’t get the code to work so I contacted them and a lovely lady called Bree sorted it out and the chips were promptly sent.

Absolutely an amazing team thanku so much for your kindness x

I inherited my dog Ruby from a UK relative who passed away. She was registered at SmartTrace and I contacted Diane who walked me through the microchip transfer process in a detailed, caring and sympathetic way. I was very happy with the support and experience, and would highly recommend Diane and this company.

David G

Dealt with fast and sorted it out for me very well. Always helping me with my issues and very friendly helpful thank you once again for sorting my issues Brie your a pleasure to deal with. Thank you

Excellent prompt action from Bree as I had issues with a litter transfer and it was rectified in no time

Bree has been so helpful in resolving a dispute at a difficult time.
The help and support provided was impeccable
Thankyou so much from me and my furry bundle of joy

Fast, friendly and efficient service. Great price too

I recently adopted an adult dog from a rescue organisation and I needed to find out whether she had been originally microchipped in the UK. SmartTrace were extremely helpful. Bree in particular went out of her way to help me. Highly recommended.

Bree answered all my questions and was extremely helpful, knowledgeable and professional. I would definitely recommend this company.

Excellent service and communication and delivery and item

Very pleased

I say that the company has come a long way from its first beginnings

Diane was really helpful at a difficult time for us, and sent information which sorted out some confusion and enabled us to make a clear decision. Most grateful.

Diane was very helpful and efficient thankyou so much.