Outdoor Clothing Arvostelua 469

First of all - Outdoor Clothing do not pester customers for Trust Pilot reviews, which I feel is an imposition, leading to inflated ratings.

Secondly, I bough a pair of walking boots for my wife at a very generous, genuine discount. They were too small. The return process was easy. The refund it my account very quickly. I ordered a larger pair; the company notified me that they had experienced an IT problem, which would delay delivery a day or two and as a result, they refunded my postage.

An excellent example of how a business should be run. Great value; Great communication; Great customer service & integrity.

Great service. Decent prices, and swift delivery. No issues at all. Thank you

Easy ordering process, great choice of high quality products.

Delivered on time.

All very straightforward. Great job.

As ever best price for top branded goods and excellent prompt service.

Brilliant service , great prices , what else do customers want

I bought a jacket which was excellent value compared to some other websites and it was delivered exactly when expected. would definitely use this company again

Travelled down to the lakes to visit the store, was impressed by the range and amount of stock onsite. Tried to purchase a pair of boots but they didn’t have them in our size. Store refused to price match their sister company “outdoor clothing” who had the same boot considerably cheaper. Ordered the boots online while standing in the store and didn’t think much else of it. Few days later the boots got delivered and they were in a plastic bag and had no box. No the boots were to be a gift but they arrived like they’d been dispatched by Temu. Contacted the company who were totally useless and gave me some generic T&C’s to read. I then pointed out that this purchase did not fall under the T&C restrictions and surely this wasn’t an acceptable presentation to send out to a customer. I wrote a strong worded email expressing my disappointment only to be told that the boots had to be sourced from the store which I know to be a lie as the store never had any that’s why I ordered them online. Once I pointed this out to customer service they offered to send me a random shoe box. Genuinely shocked at the blasé attitude from customer service. You pay a lot of money for outdoor clothing and to be treated this way from customer service is genuinely disappointing. They don’t care and I would advise anyone making a purchase from either Gaynors or outdoor clothing to be cautious.

Thanks Outdoor Clothing, great product at great price and promptly delivered, would certainly recommend and shop with you again.
Glenn

Great price for men's and women's bridgedale walking socks. Fast delivery. Would buy from again.

The best UK price and that's for the full range of sizes, not the usual clickbait super low price on an obscure size. Delivery was fast and easy to track. All in all it was a positive experience and I would be happy buying from them again

Fantastic service, excellent price, fast delivery, very pleased with my purchase.Highly recommended A++++

Purchased a pair of boots through this site, it was a painless process and at a good price. Delivery was responsible and quick.

Only grumble was that there is no option to exchange, so I had to purchase 2 boots and return the one I didn't want which isn't ideal. Plus one of the sets of boots came in a generic box and looked to be ex- display which wasn't indicated when purchasing. That said, it doesn't impact the product and I was still happy with it.

The item I purchased what Great and was well happy what I paid and would highly recommend them… Fast Dispatch / Delivery

Lovely jacket at good price, speedy delivery and excellent customer service.

I just love these Berghaus boots. They are so comfortable and seem so durable, that I hope to be wesring them for years to come!

Excellent service and very prompt delivery.

Great product. Swift delivery.

Excellent value, prompt delivery

Absolutely brilliant service and very clear precise advice on the phone . All of my questions were answered and good advice given. Friendly throughout . Very fast delivery. ( I had ordered a different insultated down jacket from another company already , that lost the order and refused to communicate at all) .
Thank you very much for all of your help!

All good first time buy from here but happy with cost and delivery service will buy here again 👍🏻😎