Hi Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simp... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so pro... Näytä lisää
Yritys on vastannut
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Näytä lisää
Yritys on vastannut
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill g... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Radius (Ireland)
Yrityksen kirjoittama
Yhteystiedot
4,6
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional Customer Service
I rang radius regarding a fuel card query. The customer service I received from Ciara Keating was exceptional. She was extremely helpful and professional even though the call was close to the end of the working day. Ciara was friendly and extremely helpful answering all my queries and making the process easier for me
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Carol, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
I found my questions were answered and…
I found my questions were answered and I am very happy with the outcome thank you for your help
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Mark, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent Customer Service
Ciara in Customer Services was extremely helpful and sorted our issue instantly!
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
customer service excellent
Contacted customer service and it was very easy and quick to resolve my query- thank you Ciara Keating
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Quick & Efficient service
Quick & Efficient service.
Dani was a great help & showed superb knowledge of the product.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Darren, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had an issue with my invoice
I had an issue with my invoice . I emailed and go at response and solution within a haf hour and a very helpful assistance
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Kenneth, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thanks Niamh!
Niamh was very responsive and efficient in dealing with an issue we had.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had an issue
Had an issue , got through to Rochelle in customer service , pleasure to deal with , came back within the hour with a follow up email to let me know issue was resolved , great service.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Hugh, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I was very happy with the help i was…
I was very happy with the help i was provided with from niamh she was quick with sorting the problem i had and she couldn't be more helpfully
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Francis, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Efficient & Pleasant Service
Spoke with Ciara Keating, who was very pleasant, approachable, and assisted with my queries in an efficient and calm manner.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Maura, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Connolly. Rochellle
Connolly. Rochelle was quick and very helpful for me.
I asked her questions and she responded swiftly and then taught me how to go about the website. Thank a million Rochelle Connolly.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I've nothing but good to say about…
I've nothing but good to say about radius and only reason I'm using them is because of the sales rep Daniel,he never pushed it on me or hassled me when I was thinking if I wanted it or not.had a minor problem (on my end not radius) and Daniel went above and beyond to help,he had the matter solved in mins, cheers Daniel
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Gary, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very helpful and showed me how to…
Very helpful and showed me how to access information on the portal
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Bunch of robbers.likes over…
Bunch of robbers.likes over charging.very bad customer service
4. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Redmond, We are sorry to hear about the experience you have received. We would like to thank you for giving us the opportunity to investigate your query further. Should you need further assistance, you can contact us at customerservices.dci@radius.com with your account number and we will work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
I dealt with Rochelle Connolly
I dealt with Rochelle Connolly. Rochelle was very helpful, great service throughout and sorted out my account queries no problem at all.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Dolores, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle was very helpful and friendly…
Rochelle was very helpful and friendly when dealing with one or two requests I had in relation to my account.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Shane, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Good Service.
Phone answered swiftly by very nice man called Dani. He helped me with all my queries efficiently and was friendly, he wanted to help.
Best thing about our fuel card is the 2cent off diesel pump price. Sometimes they nudge this up to 4cent off. It's good. They also have flexible billing for if you are on a tight budget.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good morning Sarah, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle Connolly the customer service…
Rochelle Connolly the customer service agent I was connected to was a joy to deal with, she had my issue sorted in minuets and was very polite and courteous, hopefully i get her every time I need to call.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Pat, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very happy customer service experience.
Rochelle was very helpful today in assisting me with issues relating to my account. Thank you.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Christopher, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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