Hi Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simp... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so pro... Näytä lisää
Yritys on vastannut
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Näytä lisää
Yritys on vastannut
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill g... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Radius (Ireland)
Yrityksen kirjoittama
Yhteystiedot
4,6
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful.
Very helpful.
Gave me info I wanted
Very polite
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Spoke with Niamh Murray regarding a…
Spoke with Niamh Murray regarding a problem with my Account and she couldn’t have been more helpful in resolving my issue in a very professional manner, very happy with the support she provided.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ciara Keating - excellent customer service agent!!
Hi
Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simply excellent customer service , well done Ciara !!!!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Marie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had issues with my fuel cards which…
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so professional.
Alan.
Specialist Security Services.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Alan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I wouldn’t recommend this company
I wouldn’t recommend this company. I pay less at the pump than using the card. Be very careful. Scam.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Dear Customer, We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your query further however we are unable to locate your account.
Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.
Excellent service 👍
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Afternoon, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Good customer service
Good customer service. I was dealing with Daniel who was very helpful
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Kris, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Helpful staff
Had an issue with fuel cards, and Cian was very helpful.
The website is very easy to navigate, also.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DANI
I spoke with Dani this morning and he was extremely helpful , friendly and polite. He resolved my request within minutes. Thank you Dani
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Absolute scam
Absolute scam! Avoid them. Their prices are always higher than you pay at the pump. 25 cent higher today!
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Dear Customer, We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace the global oil market is very volatile at the moment and we cannot guarantee to beat pump prices. However, we would like the opportunity to investigate your pricing feedback further. Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.
Thanks to Layla and Ciara in the Galway…
Thanks to Layla and Ciara in the Galway office for their professional advice and service on the various cards available.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Declan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Layla & Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great customer service
Was dealing with Cian over phone and Email about an issue on my account and he sorted it straight away. Top class customer service.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DCI is a robbery company
DCI is a robbery company, they over charge all the time, at the pump was 1.75, they charged 1.89 even 2.21... card maintenance fees, I had cards with them, not any more.
better to go with petrol station cards, no extra costs
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Dear Customer, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace this is uncommon. We are struggling to find your account on our system, Can you please forward your account number and name on the account to our team at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible
Kind Regards,
Radius Business Solutions (Ireland) Limited
First Class Customer Service
Daniel was very quick and efficient in resolving my query making it straightforward and stress free. A very pleasant gentleman, thank you, Daniel!
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Lizzie, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Cian in customer service was very…
Cian in customer service was very helpful and professional. He helped me setting the limits and that was very helpful and was very efficient and quick
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Santosh thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great Help From Custumer Serivce
Great Help From Custumer Serivce.
Jenny
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Jenny, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Ethically questionable pricing practices
I was charged €60 fee for a €49 direct debit that did not go through. When the direct debit did not go through I was sent an email with a link for the payment and I made the payment promptly. My bank charged me €10 for the failed direct debit. I called raduis to inquire about the €60 fee as I was not aware that they charge me for the missed direct debit and I thought it was unreasonable as the €60 fee is €11 more than the amount I was supposed to pay, that is a whooping 122% more than the original fee!! If the bank could charge me €10 why should they charge me €60? that is too commercially agressive and profit-focused to the detriment of customers in these diffucult times !!
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Dear Mzingaye, we are sorry to hear about the experience you have received. We are struggling to find your account on our system, Can you please forward your account number and name on the account to our team at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Great customer service received from…
Great customer service received from Niamh. Very informative and helpful.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Brian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Absolutely spot on Dani was genuinely…
Absolutely spot on Dani was genuinely brilliant he helped me step by step setting up my cards top job Dani thanks so much
Ian
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Ian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent service from Cian
Excellent service from Cian , very helpful and polite 10 out of 10 👏👏👏👏
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Nathan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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