MCL Haulage have used Radius UK Fuels for the last 2 years and have found since Jessica took over our account everything has got better. Jessica checks in every week and while having a job to do and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Our account manager Alfie is always on hand to discuss our account and support us with our fuel usage. Always promotes other services that UK fuels have to offer and responds very quickly to any of o... Näytä lisää
Been using UKFuels since Feb 23, I've only got one vehicle but the fuel prices are largely consistently cheaper than what I'd pay at the pump, even with the extra small charges that having the card co... Näytä lisää
Yritys on vastannut
Mark has been excellent throughout this difficult period, doing his best with updates and information, and our business relationship has survived intact. Obviously a difficult situation from both sid... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä UK Fuels
Yrityksen kirjoittama
Market leaders
Established 36 years ago, UK Fuels offers the most extensive range of fuel cards in the UK, with more than half a million fuel cards actively in use.
We are proud to operate one of the largest independent fuel station networks in the UK, with more than 4,600 sites covering 98% of UK postcode areas.
What’s more, out free-to-use account management and station finder software makes it easy to manage your fuel use.
Exclusive offers for UK Fuels customers
UK Fuels is part of the Radius group of companies - a global leader in mobility and connectivity solutions.
Following the evolution of our extensive range of business solutions, such as vehicle tracking and hire, insurance, electric vehicles, and telecoms, we launched an all-new website called Radius Compare.
Combining all our products and services in one place, Radius Compare will save your business both time and money, as well as providing access to offers that are exclusive to UK Fuels customers.
Find out moreYhteystiedot
Herald Drive, CW1 6EG, Crewe, Yhdistynyt kuningaskunta
- 0344 880 2468
- customerservices.ukf@radius.com
- ukfuels.co.uk
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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MCL Haulage have used Radius UK Fuels…
MCL Haulage have used Radius UK Fuels for the last 2 years and have found since Jessica took over our account everything has got better.
Jessica checks in every week and while having a job to do and an account to maximise she always had time to ask how we are and if she can help.
Our spend with her shows we are happy.
Utter scammers - Avoid Completely!
We have been using this company for many years in the belief that they were a reputable company who would look after their customers' interests and would monitor prices to ensure that their customers are getting a fair deal for their custom. One of our our employees provided me with a receipt for fuel they got from Tesco and it came to £98.66 incl. VAT. UK Fuels charged us £126.05 for this, which is a 28% surcharge!! I have spent thousands of pounds over the years with these people and I dread to think how much money they have scammed out of me. My recommendation: DO NOT USE THIS COMPANY. When I complained, they offered me a £30 goodwill gesture refund instead of offering to look into what has gone wrong and how much I have been overcharged by over the years. Needless to say, I have cancelled our account.
Very friendly and professional
The customer service is outstanding,very friendly and patient.Professional throughout the call and give me all the information required .Thank you
What a great customer service…
What a great customer service experience! Cheers Matthew~
Very thorough and thoughtful!
Naomi was very thorough with helping me with my query and thoughtful enough to suggest other services they have to help me use Radius better - thank you!
Great service and super supportive account manager
Our account manager Alfie is always on hand to discuss our account and support us with our fuel usage. Always promotes other services that UK fuels have to offer and responds very quickly to any of our queries. Doing a great job, thank you Alfie.
Ellie has been a great help following a…
Ellie has been a great help following a frustrating experience with Radius Velocity. I was initially given inconsistent and incorrect information by multiple call handlers, which caused unnecessary issues. Ellie took the time to clearly explain everything I needed and has continued to provide reliable support since. Her professionalism and consistency have made a significant difference.
Perfect
When Oliver rang and i missed the call, it reminded me I needed to chase up an email query.
Got everything sorted that I needed.
Swift and painless.
Dealt with Brent in customer services…
Dealt with Brent in customer services today , very helpful and assisted me in my query . Always found them helpful and explained everything simply . Recommend them to friends all the time
Brilliant
Brilliant, efficient service from Radius with very competitive pricing. Even when prices are slightly higher, our account manager, Jay Cartwright, always works hard to remain competitive with the wider market whenever possible. Communication is excellent, and any queries are handled quickly and professionally. Overall, a very reliable fuel card provider that we’re happy to continue working with. Highly recommended.

Vastaus yritykseltä UK Fuels
David Jameson was brilliant
David Jameson was brilliant. We have been looking for a flexible solution to our vehicles and he was so helpful

Vastaus yritykseltä UK Fuels
Good communication ..
Every week UK Fuels - Max Evans - stays in touch and our fuel price is always competitive.
So important anyway but specially now - thanks Max!

Vastaus yritykseltä UK Fuels
A total con-artists company - don't get fooled by their initial low prices!
Acc number: 287995
We at EG Chauffeurs have been using UK Fuel for over 2 years now, and we recently deleted all our cards with them for the whole fleet. At the start, they promised us their fuel prices would always be lower than the pump prices, and for a while, we kept an eye on them. Then we kept using the shell CRT cards and getting charged weekly. Recently, we realised that UK fuel was always charging us more than the pump prices.
For the last month, the prices have been 30 pence higher than the pump prices. (e.g. this week, Shell charges £191.90 including VAT per litre and UK fuel charges £2.22 including VAT per litre).
This is absolutely ridiculous, a total rip-off. We would NOT recommend UK fuels and will notify all our chauffeurs and partners to whom we referred UK fuels about this scam.

Vastaus yritykseltä UK Fuels
Top man
Top man, really great dealing with clients. Thanks

Vastaus yritykseltä UK Fuels
Sarah brown really appreciate your help…
Sarah brown really appreciate your help with my issue with my card invoice 100 percent recommended staff to work with the customers you have

Vastaus yritykseltä UK Fuels
We are a new business
We are a new business and still in our first year of Operating. The team at UK Fuels have been so supportive and the service is first class since the start. Simple portal to use, update.

Vastaus yritykseltä UK Fuels
The company contacted me
The company contacted me, they gave me a great deal for the level of coverage in my area. And has saved me so much since the Middle East fiasco. Means I have managed to keep my prices fair and not had to pass on my fuel costs to the customer.
Oliver checks in with me regularly to see how things are going and offer a good deal on other products.
Highly recommend.

Vastaus yritykseltä UK Fuels
Very nice people's working there.They…
Very nice people's working there.They look after you'r price regulraly. I do recomend.

Vastaus yritykseltä UK Fuels
Can I thank Ellie today with her help
Can I thank Ellie today with her help. She was very informative and clear with her instructions.
Thank you for your assistance over the last 6 years that GLJ Couriers has been in operation.

Vastaus yritykseltä UK Fuels
Helpful
Andrea was patient with me and talked me through my log in. She sent over the correct links as I am a new member of staff :)

Vastaus yritykseltä UK Fuels
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