Hi Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simp... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so pro... Näytä lisää
Yritys on vastannut
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Näytä lisää
Yritys on vastannut
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill g... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Radius (Ireland)
Yrityksen kirjoittama
Yhteystiedot
4,6
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very happy customer service experience.
Rochelle was very helpful today in assisting me with issues relating to my account. Thank you.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Christopher, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Needed help reviewing my online…
Needed help reviewing my online invoices. Rang customer care and expected a long wait! Call was answered very promptly and spoke with Rochelle. Her knowledge of their online system, attention to detail and pleasant yet professional approach made this a very positive experience.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Tony, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Ciara is very considerate and was…
Ciara is very considerate and was patient and helpful with me on our call, thank you Ciara!
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a query about changing our fuel…
I had a query about changing our fuel cards from petrol to EV which we just purchased. The call taker was both courteous and efficient . I was given very simple instructions on what I needed to
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning Seamus, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Best experience ever
I would rate my experience with Michelle 10/10
She was very professional nd very helpful,
And a great spark to my day.
When they made Michelle they broke the mould.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Dean, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Michelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh was excellent to deal with
Niamh was excellent to deal with, she made everything so easy for me to follow.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Good Morning Lee, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Exceptional Customer Service
I had a tech issue with my account and I wished to order an extra card but couldn’t login. Dani was amazing, efficient and friendly and resolved all my issues in seconds
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a lot to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Service with a difference
The representative (Olly Hipkins) who assisted me was polite, courteous and respectful. I felt valued and my opinions or views were not ignored. Issues are resolved or attended to timeously and follow up calls or contact is spot on
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Wasili, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olly on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I called Radius Velocity yesterday…
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill gesture. Cian also explained the other deductions and mailed the invoices for the same. He also advised me to keep track of my activity through the online account. That said, in most cases, the missed direct debits are not by design. If the client makes an effort to settle the payment through the provided link, adding a penalty is a bit harsh.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Cousemore, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Cian - professional
Was delighted to get through to Cian who took all my queries on board and replied,, as promised, on each topic.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Jade, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
I needed help linking my company…
I needed help linking my company acounts. Ciara from customer service was very helpful.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Garry, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great service
Great service! Dani was Friendly and very helpful.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Karen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great service
I had a slight issue and phoned Radius got talking to Henry HD sorted the issue immediately he is a top man great service highly recommended this company.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Eoin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Henry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Henry was professional dealing with the…
Henry was professional dealing with the problem we had encountered, and was able to remedy it promptly
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Hannah, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochell
Rochelle couldn’t be any more helpful! Got everything sorted for me ! If I could give her another 5 stars I would!!
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Philip, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a problem with my fuel card and…
I had a problem with my fuel card and needed a replacement card for my wife. Also, I was unable to change my password on the App. This morning, I spoke to Daniel Owen, who, within minutes, sorted out my problems. I found Daniel to be very friendly, polite, and professional. He was very personable and made me feel at ease. I found him to be very knowledgeable and soon had my problems sorted.He is a credit to your company.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Martin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DCI…
I dealt with Rochelle and she was top of the range. So helpful- would recommend!
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Jim, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
Cian was very helpful and sorted out my…
Cian was very helpful and sorted out my problem
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Bernie, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Swift response and a fully accurate…
Swift response and a fully accurate step by step resolution. Ciara Keating was super helpful and very knowledgeable. Great customer service.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Hi Paul, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Missed Payment
Missed one payment (€130), was paid straight away again. €80 FEE !!!!! Make sure read the fine print. Another thing is over you pass over your number you’ll be plagued with phone calls trying to sell you other contracts and items! STAY CLEAR
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radius (Ireland)
Dear Ryan, We are sorry to hear about the experience you have received. We would like to thank you for giving us the opportunity to investigate your query further. Should you need further assistance, you can contact us at customerservices.dci@radius.com. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
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