Turn5 Arvostelua 

5 199
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Jason B. Was great in helping me order new wheels,lug nuts,hubcentric rings and TPMS sensors.The wheels have already arrived!I opened one box and took a sneak peek without taking wrap off and they loo... Näytä lisää

Saanut 5/5 tähteä

I have bought several upgrades for my 2015 Silverado from American Trucks over many years. The web site is easy for me to navigate, I trust the ratings from the company and most of the time it has... Näytä lisää

Saanut 1/5 tähteä

I ordered an item on Aug 30, 26. I have still not received it. American truck will not do anything because the item is moving within the FEDex system. It has moved between the same set of FEDex facil... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Shipping was super quick. Estimated time was the following week. Order arrived 2 days after placing. Very thankful for such a quick turn around and receiving product. Now to install...

Yrityksen tiedot

  1. Ajoneuvot & Kuljetus

Erilaisten ulkoisten lähteiden tuottama tieto

Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(5 199)

710 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Cracks and rotors

I ordered july 15 and my order is out for delivery July 16 so I’d definitely buy from them again fast shipping fast delivery and easy enough to navigate the website

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Display and presentation

It was very easy to navigate and my favorite thing about it were the videos of the before and after I think that’s the best feature I’ve seen on a website ever, especially it being right under the pictures.

15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Customer Service

No issues finding what I was looking for. When I had a questions customer service answered them. While on the call I placed my order with the representative.

13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay away and beware of this company

Stay away and beware of this company. There are plenty of other businesses to buy from out there and not risk being lied to and screwed over. Specifically from salesman Nathan H!!! He told me on July 2nd they had a bed cover IN STOCK, I also had him confirm. I was supposed to recieve it by yesterday. Yesterday I was told it WAS NOT IN STOCK. And no answer on when it would ship. I expressed to Nathan on the 2nd of July that I had a trip I needed this for prior to the 15th. He assured it would arrive. HE LIED AND TOTALLY RUINED MY TRIP. I believe this is normal practice for this company. Tell ya anything to make the sale and then it is literally impossible to get ahold of anyone other than their stupid AI bot in Chat .
BUYERS BEWARE,,, YOU'VE BEEN WARNED!!

14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Dustin,

Thank you for taking the time to share your feedback with AmericanTrucks. We reviewed your situation and your frustration in understandable. We work hard to have the most up to date inventory updated on our website, and we fell short or our goal, and more importantly, your expectations with this order.

We show that you placed an order for the Pace Edwards BedLocker Electric Retractable Bed Cover; Matte Black (20-26 Silverado/Sierra 2500 HD/3500 HD w/ 8-Foot Long Box) on 7/2/2026. This was being shipped to your from the manufacturer. Once we submitted the order, we were then informed that there would be an delay in having the order shipped to you. We do apologize for this situation and the inconvenience this issue may have caused you.

When we reached out to you to share this information, you shared that you would like to cancel your order and be refunded. This refund was completed on 7/15/2026.

Dustin, we do apologize for this error. Due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

My first time and last time ever using…

My first time and last time ever using this company

The website added things from my “save for later" that didn't even fit my truck into my final order. Conveniently didn’t show up until after I paid. Had to get that item canceled (wasn’t too hard to do actually)

So I ordered 13 items, three days ago. Mainly because they’re website very clearly makes it a point to promote “Free 2-3 day delivery on orders of $149+”

Like I said that was three days ago. I haven’t received anything yet.
What I have received though now are two separate notices that two completely separate items (that are still both labeled “in stock”). Are actually out of stock and the new estimate delivery is next month (mind you I could have got that part on Amazon by yesterday)

The other item (floor mats, nothing fancy) I am now waiting on the manufacturer to "source the
materials". Per their customer service.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Payton,

Thank you for taking the time to share your feedback with AmericanTrucks. Thank you also for being a member of our Military, Medical and First Responders program. We are happy to offer this program to thank our customers, like you, for the service you provide to our country and our communities.

We are sorry to hear that you are not satisfied with the shipping of your recent order. For our free 2-3 day shipping, it is offered on orders over $149, but it does note that it is on most items and please see product pages for details. If an item may take additional time to ship, it is noted to the right of the photo, and a "get it by date" will be listed.

In reviewing your recent order, for example the Front Grille Molding, the initial get it by date was noted as 7/20-7/23. For the Rough Country Rear Wheel Well Liners, when you placed your order, the get it by date was noted as 7/16-7/17.

We are sorry to hear that items that you have saved for later, were added to your order. We are unsure how this happened and we were unable to replicate this error. We are happy that you were successful in canceling those items from your order.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 3/5 tähteä

Fix your shipping times

Fix your shipping times. If a customer pays for 3 day shipping then it should be here in 3 days. Put a disclaimer. Refund the shipping difference. Or the very least an apology that the product won't make it in 3 day window.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced delays in your recent order.

We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your situation.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 2/5 tähteä

Do not buy anything from this company

Do not buy anything from this company! There products go to crap right before the one year warranty. Then they send you a replacement back in packaging worse than when you got it the first time. I got broken headlights from them and they won’t send me a new pair knowing it’s on them and they try to play the it’s out of warranty card. Buyers beware. Look furthermore at another website instead of these con artists.

12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Chris,

Thank you for sharing your feedback with AmericanTrucks. We are disappointed to hear that you are experiencing issues with a head light that you ordered from AmericanTrucks.

We tried to locate your order, but we were unsuccessful with the information shared in your review. If you could email your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your concerns and how we can better assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

Poor customer service

Ordered Shocks for my truck. American Trucks did not disclose they did not have enough items in stock to fulfill the order. Items shipped from who knows where as well as a supposed drop ship where Amazon logistics dropped the ball. Horrible customer service when I confronted them about their deceptive practices. Even when I confronted them on their deceptive practices, they wouldn't own up to it. Horrible company to deal with.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Scott,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues with your recent order. We do work hard to make sure our inventory is updated on our website, and we do apologize that this was not the case with your order.

We do try to fulfill orders directly from our website, but there are times when we reach out to the manufacturer and ask that they ship the item to our customers.

We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send your order information, and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your order to see how we can resolve the issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

Purchased an online gift card for my…

Purchased an online gift card for my mom’s birthday and they immediately canceled it and I haven’t received my money back. So I’m out $250 and couldn’t give this to her for her birthday

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello,
Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear that you did not receive the gift card that you recently purchased.

We would like to review your order, but we were unable to locate an order with the information shared in your comments. If you could send your order information to Satisfaction@AmericanTrucks.com. If you do not have your order number, please supply us with the email address or telephone number the order was placed under. Please also include a copy of your review, for context. Once we receive this information we will review your order and resolve this issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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