AmericanMuscle.com Arvostelua 

3 347
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

They always have what I am looking for, at reasonable price points. They offer shipping insurance for cheap, for a no hassle return or replacement. Ordering is made super easy, tells you if it a corre... Näytä lisää

Saanut 1/5 tähteä

super quick to take your money. super slow to help you with anything if they even have any sort of idea whats going on so.....shipping items with no instructions......then not knowing how to install s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money... Näytä lisää

Saanut 4/5 tähteä

The decklid panel looks great! Install would have been easier if the previous owner had not improperly installed a cheap aftermarket decklid panel. This panel is an easy install. Quality is good for... Näytä lisää

Yrityksen tiedot

  1. Auton varaosatoimittaja

Yrityksen kirjoittama

Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(3 347)

380 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Avoid selling parts for which the tools…

Avoid selling parts for which the tools have been discontinued

19. lokakuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Robin,

Thank you for sharing your experience and feedback with AmericanMuscle. We value the feedback that we receive from our customers as your comments assist us in making changes and improvements to the products and services we offer to our customers.

We are sorry to hear that when you contacted us to purchase the removal took for the Drake Muscle Car Billet Aluminum Short Antenna, we do not currently offer this tool for sale on our website. We did review the item and we show the removal tool part number is T-67-BK and if you Google the item number, it will provide you with a list of places where you can purchase this tool. We did see that you should be able to purchase from Amazon, and other sites.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

They always have what I am looking for

They always have what I am looking for, at reasonable price points. They offer shipping insurance for cheap, for a no hassle return or replacement. Ordering is made super easy, tells you if it a correct fit for your vehicle (if you chose to enter that information).

8. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Inaccurate in stock/out of stock

I made 2 orders based on the website saying the items were in stock and would be delivered in a weel only to recieve an email the next day saying the items wont ship until almost 2 months later. If the items are out of stock at your dropshipper, your website should show this. Dont tell customers the items are in stock if you dont know for sure. I should not have to go through the hassle of placing a whole order just to find out the next day that i have to wait 2 months to get what i ordered.

7. lokakuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Quentin,

Thank you for sharing your feedback with AmericanMuscle. We reviewed your order and we do apologize for the frustration this situation has caused you.

We do work hard to have the correct inventory noted on our website but there are times when we do not have the item in our warehouse and we have to reach out to the manufacturer to ship the item. We are working on making improvements where we receive inventory feeds from our partners.

We do show that you initially ordered the 4 of the TRAKlite Wheels Drive Matte Black Wheel; 17x9; 25mm Offset on 10/4 and the get it by date was initially showing 10/13-10/16 and then we received notice from the manufacturer that they are on back order until November. We did cancel this order and refunded your original payment method, and a new order was placed on 10/6 and these wheels showed a get it by date of 10/15-10/19 and unfortunately they again shared these are out of stock until November.

Quentin, we do have your order for the wheels still open, and once they are back in stock, we will have them shipped to you. This has been a frustrating experience for you and we do apologize for this situation.

Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and it is valid until 1/31/2027.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

Pay attention to tracking numbers

I ordered and bumper and turns out I get a tracking number telling me it’s heading to a different state. The first time I contacted a customer service representative they said to wait until it was delivered as they couldn’t do anything. I didn’t wait and ended up calling FedEx to confirm its destination and they confirmed it was heading to a different state. Only then when I told the next representative they sent me a replacement, delaying my expected delivery date.

22. syyskuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Jesus,

Thank you for taking the time to share your feedback and experience with AmericanMuscle. We are sorry to hear of the difficulties your experienced with your order and we would like to review your order to see how we can assist you.

We were unable to confirm an order with the information shared in your review. If you would please email your order information, and a copy of your review comments, to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order and see why this happened and how we can resolve this issue for you.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

Great example videos

Love the fact that I can look up specifically for my year and model vehicle and their videos are great to get an idea on how it will look and function. 👍

22. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nicholas is a good guy

I called in to get confirmation that I was ordering the correct wheels for my car and Nicholas answered. He was thoroughly knowledgeable and easy to talk to. It was a good call.

20. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Order # 19-60947563

Order # 19-60947563
Currently have my vehicle torn apart sitting on a lift that I do not own expecting the part I needed to be here today that I need to replace only to find out it didn’t get shipped because of some service that had an issue. When I tried to even pay more to get the order in one day shipping they wouldn’t even let me do that. This will be the last time I ever order from American muscle, the kind business that allowed me to borrow a lift now has to wait until American muscle gets off their ass and gets their orders shipped which last I heard won’t be shipped out for the next 2-3 days. Pathetic

21. syyskuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Kody,

Thank you for taking the time to share your feedback with AmericanMuscle. We do apologize for the delays that you experienced with your order for the Ford Racing High Load Roller Pilot Bearing (96-17 Mustang GT; 07-12 Mustang GT500). It is our goal to have orders shipped to our customers in a timely manner, and we fell short of our goal and more importantly your expectations with this order.

We reviewed your order and we do see that you requested that we cancel the order, and we refunded you on 9/21/2026. When you placed your order, the following day, we experienced an outage with our systems and this delayed our order processing, we do apologize for this situation.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

Honestly really good

Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money through coupons and other ways.

18. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So I bought a part and it's fading and…

So I bought a part and it's fading and looks like crap. Filled out the warranty info and they keep dodging my return. Just want the part replaced not asking for money or anything else. Bad customer service and a shitty product made by MP Concepts.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Derek,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear of the issues that you experienced with the MP Concepts V Style Rear Spoiler that you ordered in 2024.

We reviewed your order and we do see that a warranty replacement was set up for this item, as it was covered under a warranty. We apologize for the delays in setting up the replacement as we were experiencing system outages recently and we are working on catching up on the requests that we received while our systems were down.

We do show that the replacement shipped and it was delivered on 9/26/2026. We do ask that you kindly use the return label emailed to you to return the original spoiler that you received.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

Front splitter with winglets

Was thinking about this product for some time. Site has a good amount of pictures of the item and a bonus video on how to install. Great company.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Parts not shipped for 1 day delivery paid in advance.

I ordered parts on Sunday and paid for 1 day delivery, the following Tuesday. My parts did not even ship until Tuesday. Completely unacceptable customer service by American Muscle.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Rich,

Thank you for taking the time to share your feedback with AmericanMuscle. We are disappointed to hear that there was a delay in shipping your order to you.

We would like to review your order, but we were unable to confirm your order with the information shared in your comments. If you could please send an email to Satisfaction@AmericanMuscle.com and kindly include your order information and a copy of your review, for context.

Once we receive this email, we will be happy to review and see how we can resolve this issue for you.

If you have any questions, please contact us.

Thank you,
Amy

Saanut 1/5 tähteä

Given a choice between waiting a month for the part, or a month to get my money back.

Ordered a part that said "in stock" with a delivery date 3 days out. Item did not ship for 2 days, but after 2 weeks, no product arrived. Tracking shows it stuck in PA. Talked to customer service, who said it was likely lost.

Replacement part would not be sent until a 3-day investigation was completed, then shipped via the same method, which means it would not arrive for a month since order assuming it arrives this time.

Was offered a refund. Refund will also not happen until after a 3 day investigation, then 7-10 days before it is processed.

Basically, I can wait a month for a part that was in stock, or I can cancel the order and see my money back after they held it month with no results.

Terrible company policies. An offer of a credit or expedited shipping would've made things okay by me, but the company refused to make things right.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Steve,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear of the issues that you recently experienced when ordering from us.

We would like to review your order, but we were unable to confirm an order with the information shared in your comments. If you could kindly email your order information, and a copy of your review, to Satisfaction@AmericanMuscle.com. Once we receive your email, we will review why there were delays and how we can resolve this issue for you.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

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