Jason B. Was great in helping me order new wheels,lug nuts,hubcentric rings and TPMS sensors.The wheels have already arrived!I opened one box and took a sneak peek without taking wrap off and they loo... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have bought several upgrades for my 2015 Silverado from American Trucks over many years. The web site is easy for me to navigate, I trust the ratings from the company and most of the time it has... Näytä lisää
I ordered an item on Aug 30, 26. I have still not received it. American truck will not do anything because the item is moving within the FEDex system. It has moved between the same set of FEDex facil... Näytä lisää
Yritys on vastannut
Shipping was super quick. Estimated time was the following week. Order arrived 2 days after placing. Very thankful for such a quick turn around and receiving product. Now to install...
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!
Yhteystiedot
North Cedar Hollow Road 600, 19301, Paoli, Yhdysvallat
- americantrucks.com
4,0
Hyvä
5 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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when they mess up an order good luck…
when they mess up an order good luck getting a person on the phone... they tell me its shipped and due to arive today and their shipping service amazon says only the label has been created.. amazon has not recieved the package... if you enjoy getting lost wiith chatbots and agents that use ai for their responses.. if not... good luck using this company.... i'm done...
Update: If i could select zero stars i would... after getting the run around about my lost order.. they claim to have rectified it.. i just got notice that my package has been delivered and its nowhere to be found.. not at my house or any of my neighbors... DO NOT ORDER FROM THIS COMPANY!. they have zero customer service...
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Tom,
Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear of the issues you have experienced with your recent order for the OPR Tailgate Molding with Tailgate Step Button Opening.
We reviewed your order and we show that you placed the order on 7/24 and we shipped the item to you using Amazon shipping. We show this item was noted as delivered on 7/31. We reviewed this information the shipping website. We show that you reached out to us and shared that you did not receive the item. So we in initiated a lost package claim for this order.
The replacement item shipped out to you and the tracking number for the replacement shows it was delivered on 7/30. When you shared with us that you did not receive this item, a lost package claim was initiated for this order and we show that you were refunded for the item on 7/30/2026. We refunded the shipping back to you on 8/3/2026.
We reviewed your recent communication with AmericanTrucks, and we do understand that our chat bots can be frustrating when you would like to speak with one of our representatives, you shared "yes" and one of our chat members asked if they could assist you, but there was no response. They wanted a few moments and then shared that it looks like you stepped away and they closed the chat. We do apologize that they were unable to assist you when you chatted in.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Great website
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
shopping very easy on site
shopping very easy on site, great selection of products
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Very easy to find what i was looking…
Very easy to find what i was looking for. Really like the nice touch that most if not all the adds are showing the oarts on a truck my color (or close enough) to give idea what it will look like
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
They always have everything I need at a…
They always have everything I need at a very good price. Ive gotten many truck parts there and will keep on doing so in the future.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Two orders
Two orders. No first responder discount on either, after filling out the verification form. This is my last order. Don’t offer something you do not intend to give….
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Jason,
Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear that you are experiencing issues getting verified for our Military, Medical and First Responders Cashback program.
We use SherID to verify your status for t his program. We do suggest that you reach out to them and ask that they assist you in getting verified. Here is a link where you can submit a request to them: https://support.sheerid.com/en-US/help-center/contact-form
Due to the issues that you are experiencing, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Excellent Service
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Haven't regretted 1 thing I've purchased
I've spent plenty of money since I bought my truck. Had a hiccup, they made it right. Enjoy the install vids, helps me know my limitations as I'm getting older lol Great company, great products. Btw, my date of experience is not accurate, I've ordered several times and have gotten everything I anticipated.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
I have a agricultural sales and use tax…
I have a agricultural sales and use tax certificate of exemption the sales guy did not know how to use it.This was on Saturday I needed to get the part as soon as possible so went ahead and ordered the part paid the 30 dollar tax.Called back Monday some RUDD woman said I needed to set up a dealers account and could not refund the tax . Being said I know the company will not miss my business but If this is the way they treat people I will carry my business else where and tell people my experience.also it’s very hard to even speak to someone
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Billy,
Thank you for taking the time to share your feedback with AmericanTrucks. We would like to apologize for this experience.
We wanted to review your order, but we were unable to locate an order with the information shared in your review. If you could please send your account information to Satisfaction@AmericanTrucks.com. If you could please include a copy of your review, for context, we will review your order and see if we can resolve this issue.
If you have any questions please contact us and we will be happy to assist you.
Thank you,
Amy
2026 Silverado Texas Edition
It's easy to find what I'm looking for and I trust it will fit
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
I have no idea what went wrong and…
I have no idea what went wrong and customer service has no idea. I order S&B cold air intake and they shipped me brake calipers!
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Mark,
Thank you for sharing your feedback with AmericanTrucks. We are disappointed to hear of the error that occurred with your recent order.
We would like to review your order, but we were unable to locate one with the information shared in your review. If you could please email your order information, and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information , we will review it and see how we can resolve this issue for you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Easy to look up the part and place the…
Easy to look up the part and place the order.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Ultra fast free shipping!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Great selection and speedy service
19. heinäkuuta 2026
Oma-aloitteinen arvostelu
Turn 5 motto is screw the consumer
Ordered some brake calipers from them , the first set arrived damaged , maybe they were trying to save on shipping materials ? The second set arrived damaged, once again , couldn’t be bothered to put them in a brown shipping box , let’s send it raw through the crappy postage system , finally the third set arrived with only one hole in the box this , but the actual quality of the paint in this set is garbage , one caliper was clearly done right , sprayed on with no chips , but the other caliper has some pretty obvious touch up spots with a brush , and a few chips as well , it’s just very disappointing that I get some half baked calipers when I paid could money for them , but my truck has been sitting in a shop parking lot since June 5th now because it doesn’t have 4 working calipers because I’ve been waiting to get what I ordered but that obviously won’t be happening
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Bryce,
Thank you for sharing your feedback with AmericanTrucks. It is our goal to have orders shipped quickly and correctly to our customers and that they are received without damage to the item. In reviewing your order, we fell short of our goals, and more importantly your expectations.
We reviewed your order and we do see that you had to complete two returns due to damage to the order. We shared your experience with our warehouse team so they can review how these items are packed and make changes to how these are packaged.
Due to this situation we issued a credit to your AmericanTrucks account. This credit can be used on a future order and it is valid until 10/31/2026,
We do apologize for the frustration and inconvenience this situation has caused you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Josh P was more than great
Josh P was more than great. I will call him again! Thanks
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Order from a different place
I have ordered parts from them in the past and the last order i put in had my address and everything is good, long story short i looked up the part tracking and found out that their web site had it going to a old address and i didn't put that in. customer service tried to charge me another 17.00 dollars to change it but couldn't promise anything about it. so they said i put the wrong address in for the shipping and i didn't. So ill never use them again
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Bradley,
Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues with your recent order.
We wanted to review your order, but we were unable to locate an order with the information shared in your review. If you could please email your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive your email, we will review your order and see how we can assist you.
If you have any questions or concerns, please contact us and we will be happy to assist you,
Thank you,
Amy
Nightmare Customer Service
Ordered fog lights, delivered on 07/07/26, did not care for the quality and initiated a return same day. Was shocked to find I had to send multiple pics of item and wait for approval before returning item. As of 07/18/26 still waiting on approval to return. Spoke to customer representative twice, get run around responses. Absolutely terrible customer service. Stay away from this company. Will be filling a claim with Better Business Bureau for whatever it’s worth. Have already notified numerous friends with trucks to stay away from them.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello Tony,
Thank you for sharing your feedback with AmericanTrucks. We are sorry to hear of the issues you experienced with your recent order for foglights.
For our return process, we do ask for photos showing the item that will be returned to us. Once we receive the photos our TechTeam will review your concerns and send you an email with a return label.
We are disappointed to hear that you have not received a response to your return request. We wanted to review your order, but we were unable to pull up an order with the information shared in your review. If you could please email your order information and a copy of your review to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your concerns and see how we can resolve this issue for you.
If you have any questions, please contact us and we will be happy to assist you.
Thank you,
Amy
I have ordered several parts in the…
I have ordered several parts in the past and even though prices have gone up I still have never received any wrong parts and delivered in a timely manner and will continue to always use you for any parts I need. Website is easy to use and you always have the product I need
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
This Company is Not Reputable ordered a set of new running boards
I ordered a set of new running boards. Paid full new price. I clearly received an open box previously installed set of running boards. The boards and brackets had previous installation scratches and small gouges on the underside. It was easy to tell they had been previously removed from the packaging wrap then put back. Most of the box staples were missing and the box for shipping was poorly taped. I sent a complaint to Support a few days ago with zero response. My complaints are being ignored! I now question if this is a reputable company.. they certainly showed no care towards customer concerns. Very poor service! I'm quite unhappy...
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Turn5
Hello David,
Thank you for taking the time to share your feedback with AmericanTrucks regarding your recent order for the 6-Inch Wide Flat RunningBoards. We are disappointed to hear that the boards were received in an unsatisfactory condition. We value your feedback as your comments help us to make changes and improvements to the products and services we offer to our customers.
We are reaching out to our warehouse to confirm if in error, an open box item was sent to you. If this is the case, we do apologize for this error.
We do show that you sent us an email regarding this situation on 7/15 and there was a delay in responding to your email. We do see that one of our representatives responded to you on 7/17. In their response they shared that we can set up a return or we could offer an appeasement for this item. We do show that you responded, that since you needed to install these for a trip, that you accepted the appeasement. This was issued back to your original payment method on 7/22.
We do understand your frustration, and due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Trustpilot-kokemus
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.