Turn5 Arvostelua 

5 199
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Jason B. Was great in helping me order new wheels,lug nuts,hubcentric rings and TPMS sensors.The wheels have already arrived!I opened one box and took a sneak peek without taking wrap off and they loo... Näytä lisää

Saanut 5/5 tähteä

I have bought several upgrades for my 2015 Silverado from American Trucks over many years. The web site is easy for me to navigate, I trust the ratings from the company and most of the time it has... Näytä lisää

Saanut 1/5 tähteä

I ordered an item on Aug 30, 26. I have still not received it. American truck will not do anything because the item is moving within the FEDex system. It has moved between the same set of FEDex facil... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Shipping was super quick. Estimated time was the following week. Order arrived 2 days after placing. Very thankful for such a quick turn around and receiving product. Now to install...

Yrityksen tiedot

  1. Ajoneuvot & Kuljetus

Erilaisten ulkoisten lähteiden tuottama tieto

Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(5 199)

710 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

I intentionally purchased my order…

I intentionally purchased my order through this company because they boasted “free 2-3 day shipping on orders over $149”. The parts I ordered are for the truck that keeps my business moving and totaled almost $600. I’ve received like 5-6 emails since placing my order and most are marketing emails and here we are at day 3 and my parts still aren’t here (not even in my state yet). No order update, no “hey, sorry we’re running late”. I had to search through the mass of emails to find my tracking info to find out where my parts were and discover that I may be lucky to get my parts 5 days after ordering. I get that stuff happens, but how about instead of promising fast delivery and then blasting marketing emails, you take the time to reach out to a first time customer to let them know a part is running behind so I can make arrangements for another vehicle while I wait for the parts that I need… I didn’t put 1 star because at least the parts are on the way, but I’m very frustrated to say the least… lay off the email blasts and communicate that shipping is running behind.

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Jeremy,

Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear that there was a delay in receiving your recent order.

It is our goal to have order shipped and delivered to our customers in a timely manner, and we fell short of our goal, and more importantly your expectations with your order.

We do show that all items were picked and prepared for shipment on 9/1 and one of the items, the BDS Steering Stablizer Mounting Kit was delivered on 9/3, but other two items on your ordered were not delivered until 9/5. We reviewed the tracking, and they did not note any reason for the delay, such as weather.

When you place an order with us, you can always check the status of the order through our customer portal. You can access the customer portal at Orders@AmericanTrucks.com. You can enter your order number, and you zip code and on the following screen you will see the tracking numbers and be able to view the status of your order.

Jeremy, due to this situation and the delay in receiving the majority of your order, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and it is valid until 12/31/2026.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

Product is not really what the picture…

Product is not really what the picture is. It’s a rough process to return and get a refund.

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello William,

Thank you for sharing your feedback with AmericanTrucks. We are sorry to hear that the item you received was not what you were expecting.

We wanted to review your order, but we were unable to locate an order with the information shared in your comments. If you could send an email to Satisfaction@AmericanTrucks.com. Please also include a copy of your review, for context. Once we receive this information, we will review your order and see how we can resolve this issue for you.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

Great prices and excellent fit

I ordered a set of wheel lug nuts for my 2024 ford maverick lariat and they look great and they fit perfectly so I went online to order a set of led side maker light bulbs for my truck and so far the fit and the price is perfect for what I got.

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great products.

Easy to order, gives options on new or open box. Merchandise is exact fit .Will continue to order from american trucks.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I havent recieved my store credit

I havent recieved my store credit and its been more then 24 hours

29. elokuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Erick,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear there was a delay in issuing back your store credit.

We would like to review your order, but we were unable to confirm your order with the information shared in your review. If you could please send your order information to Satisfaction@AmericanTrucks.com. Please also include a copy of your review, for context. Once we receive this information, we will be happy to review your order and resolve this issue for you.

If you have any questions, please contact us
Thank you,
Amy

Saanut 1/5 tähteä

After spending a considerable amount of…

After spending a considerable amount of time with sales rep Colby, my order for a front and rear painted bright silver to match my existing 1500 2017 Ram was placed. While the front bumper cover was back ordered, the rear bumper arrived chromed, not painted. Just try to get a return request implemented. Go to the web site return process and a review screen pops up which makes it impossible to navigate without starting a review. Give them 5 stars for shipping the wrong part or 1 star for not allowing the return process to move forward. Figuring I would wait until the front cover arrived to complete the order I would then try again to return the rear bumper. The front cover arrived. NOT painted bright silver but a paint ready black Polypropylene plastic. Now I have two bumpers that are wrong and AT won't help or make it right. Let me add that the front cover was an open box item from the start. Now, I tried to complete a return but again the pop-up review window came up with no way to navigate around it so, I gave them a less than flatering review and why I gave it. At that moment they put my account on hold with no ability on my part to even begin a return. These folks are just plain sneaky in the way they do business over the internet. The front cover was wrong and the rear bumper was wrong with no way for me to get resolution. As a 100% disabled combat vet, with a near term diganosis of death from Agent Orange exposure my intention was to make cosmetic repairs on my Ram so my wife will be able to sell it easily when the time comes. I have been ordering parts and supplies from the internet for over 20 years and in that time have I never met a more dishonest supplier. They changed my order on the first bumper to chrome, which I missed because the confirmation went to my spam folder, the second order was just plain wrong and they know it. Devious at worst and a company I will mention in my every interaction with other truck owners and I live in truck country USA so their ears will be burning at every mention of needing aftermarket parts. They will try to insert in the review that the order was on hold because of a charge-back from my bank but this was a credit card order and they know it.

3. elokuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Steven,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you were not satisfied with your recent order for the rear bumper and the replacement front bumper cover.

Thank you also for your service in the Military. We do appreciate the sacrifices our military members make for our country .

We reviewed your conversation with our Sales Team, and you did share you wanted the bumpers to be in silver. The representative you spoke with did mention in the call that the Rear Bumper;Not Pre-Drilled for Back Up Sensors Chrome, does not in chrome and not silver.

For the Replacement Front Bumper Cover with Fog Light Openings (13-18 RAM 1500, Excluding Rebel) it is noted that this ships unpainted. The item does come in black and customers can elect to have it painted once it is received.

if you would like to set up a return for these two items, please contact our Customer Service Team at 610-990-4561. Our representatives are available business days from 8:30AM-11PM EST and on weekends from 8:30AM-9PM EST. We added notes to your order so they will be able to assist you.

Yes, we do currently have a block on your account that prevents future orders from being placed. We did receive a chargeback from your credit card company. Once we receive a chargeback, we do place a block on the account.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

I placed an order and 1 minute later my…

I placed an order and 1 minute later my order was canceled by American trucks?? I just bought the same thing on Amazon for $20 cheaper. They lost a this customer for now and the near future.

27. elokuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Michael,

Thank you for sharing your feedback with AmericanTrucks. We do apologize for the inconvenience this issue has caused you.

We reviewed your orders and there was a block on your account due to a past chargeback you had requested with your bank or credit card company. Due to this block, that is why your recent order for the Husky Liners High Profile Hood Shield was cancelled.

After reviewing your orders, we did remove the block from your account.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

I had ordered a hypertec tuner from…

I had ordered a hypertec tuner from America Trucks on 08/18/2026
Cost $654 plus change . Have not received my tuner to date 08/28/2026.
Have make 3 call asking where my tuner is.
Calls Monday 08/24/2026,was told sorry about the wait , the "supervisor " will expitiding the order , should receive tracking # shortly.
Wednesday 08/26/2026 asked agian where is my order, and tracking# .
Was told oh it shipped today , "hummm"
Asked where is my tracking # , was agian told you should receive a tracking # shortly,
I told customer service, I was told that Monday, told agian oh no it shipped today , you will get tracking # shortly.
Well today Friday 08/28/2026 I called asking where is my tuner. Once Agian i was told it is saying my tuner is shipping today ,
I told customer, enough is enough, I am what looks like being LIED TO. Asked them to cancel my order , then i got the WELL IF IT SHIPPED WE CAN'T CANCEL THE ORDER. I Asked how do you NOT KNOW it didnt ship?. I Order this tuner for my truck 10 days ago , HAVE NO TUNER , AMERICAN TRUCKS HAS MY MONEY, AND ARE GIVING ME THE ROUND AND ROUND SERVICE.
I AM NOT HAPPY AT ALL WITH COMPANY "AMERICAN TRUCKS " I HAVE BEEN LIED TO OVER AND OVER . AND THEY STILL HAVE MY MONEY . .
BRUCE

18. elokuuta 2026
Oma-aloitteinen arvostelu
Turn5-logo

Vastaus yritykseltä Turn5

Hello Bruce,

Thank you for taking the time to share your feedback with AmericanTrucks. We apologize for inconvenience and frustration this situation has caused you.

We reviewed your order for the Max Energy Power Programmer that was placed on 8/18/2026. While the majority of our items ship within a day or two of being ordered, there are some items that we require additional time to process the order. When this is the situation, on the product page there is a "get it by date" noted on the page. This is so our customers will know when to expect the item to be delivered. On your order, the get it by date was noted as 8/27-8/31. We do apologize that the item was not delivered until 9/1.

We show the item shipped out from the manufacturer on 8/28. Once we received the tracking number we send an email to the email address on file. If you did not see the email, we do ask that you check your spam or junk folders, as there are times our emails are forwarded to them in error.

Due to the delay in receiving your order, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and it is valid until 12/31/2026.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

So far so good

So far, customer service has been exceptionally helpful. Shipping, if all goes well, is fairly quick. Hoping the discussion and reviews are accurate and the product works for my application. If so, 5 out of 5 stars.

26. elokuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

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