Very helpful staff, especially Mo, made the whole buying experience easy. Product quality looks great and good value for money. Just wait and see if delivery schedule is same as promised. Would defini... Näytä lisää
Sijainti
Vaihda sijaintiaRiverside Retail Park, Fairground Way, NN3 9HU Northampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The store was laid out well, and spotlessly clean. We were given time to browse and test the goods, but knew that staff were at hand to give advice. Products were good, prices were reasonable, with lo... Näytä lisää
Our sales rep, Irina, was friendly and helpful, we had already decided which table&chairs to go for, but she has made sure to give us the best deal and plenty of details regarding 5 year warranty and... Näytä lisää
I recently bought a new sofa from Furniture Village and had a brilliant experience from start to finish, all thanks to Mo (Maurizio). Right from walking in, there was zero pressure. He gave us the spa... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lola was very helpful in customer…
Lola was very helpful in customer services, and we did resolve the problem fingers crossed.
Walked in and found the shop very…
Walked in and found the shop very welcoming and staff friendly and very knowledgeable offering good advice without obligation and pressure. Listened to our request and questions and able to met our needs satisfactory. We thought Terry was exceptionally professional and helpful with us as customers.
Terry was very attentive yet not pushy
Terry was very attentive yet not pushy. He gave us information and time to try all the mattresses we needed to.
Peter was very good as he let us browse…
Peter was very good as he let us browse & look at what we wanted but when we needed more information he was readily accessible & was very helpful & let us make up our mind & was not pushy at all . Thank you
Everything from the sales team to the…
Everything from the sales team to the logistics team were professional, helpful and efficient.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Excessive delivery charge
The matress is a visprung at a clearance price. 1. Good matress 2. Nigel sales person was friendly and gave good advice 2 very goid price. The let down I paid £120 for delivery no other options were given.. Just that they needed to clear the stock. Taking into account I paid a Transport company £70 to move a hospital bed from Barnet to my house (they are big and very heavy) This was a hired 2 man van The FV site advertised £39 for FV delivery. I did complain ..repliy1 Its £39 if you bought it via the Internet. Reply 2 you signed the contract.... I had previously bought a G plan suite, and recommended FV to a family member who also bought a GPlan suite. I won't be making any recommendations again and FV will now not be the first store I look at for any future purchases .. So beware the delivery charge was excessive and maybe ask for options ?

Vastaus yritykseltä Furniture Village - Northampton
terrible service we have spent…
terrible service we have spent thousands over the years in this store never again they dnt give a dame

Vastaus yritykseltä Furniture Village - Northampton
We asked about an extending table
We asked about an extending table. The salesman was very helpful and courteous. Making out experience pleasant one.
We had a really positive experience at Furniture Village Northampton
We had a really positive experience at Furniture Village in Northampton when purchasing our new dining set, sideboard and stool.
From the moment we arrived, the staff were friendly, welcoming and very helpful. They gave us plenty of time to look around without putting any pressure on us, and they were happy to answer all our questions and help us choose the right pieces for our home.
We are very pleased with the quality and style of everything we purchased. The dining set, sideboard and stool all look beautiful and are exactly what we were looking for.
Overall, we were very happy with the service we received and the whole experience from choosing our furniture to making the purchase. We would definitely recommend Furniture Village Northampton and would happily shop there again in the future.
Thank you to the Irina for making our experience so enjoyable!
Great service from start to finish
Great service from start to finish
The sales consultant was very…
The sales consultant was very attentive, proactive and helpful
I was very very happy with the service…
I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came for. She gave great advice and helped me to make some good purchase decisions. The store is lucky to have her!
Maurizio was great / over the past week…
Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledgeable and very professional. Thanks Mo
Staff very friendly and helpful
Staff very friendly and helpful , not pushy at all which really puts us off. Great range and the gentleman that sold us our furniture was absolutely spot on.
Transaction was smooth
From the moment went in we felt welcome…
From the moment went in we felt welcome the staff were very helpful and could have been nicer we felt like valued customers
A pleasure shopping
Excellent Experience
I really enjoyed looking at all the dining tables without pushy salesman but the team were always available for advice & information. Nigel was very professional and told us everything we needed to know on the process regarding purchase and delivery. He made our purchasing experience pleasant and it took no time at all. Overall a 5star experience
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