Custom Lux PCs Arvostelua 119

I’ve been working with Custom Lux PCs for the last 3 years and I can speak very highly of Patrick and their attention to customer satisfaction. I would highly recommend anyone looking for a custom PC to go with Custom Lux PCs.

Recently I broke the glass on my desktop case and Patrick immediately coordinate a replacement and it was a smooth process and this was all done “at cost”.

Custom Lux PCs is solid. I provided a specification for what I needed. They came back with "we can do that" and offered some ranges as they knew what was best for my use case. Googling around, they were right. I went with their proposed tweaks to the design. 2 weeks later -- a beautiful machine that "just worked", no hassle. The team is responsive and straightforward.

I don't leave reviews often, but Pat at Custom Lux earned one I couldn't skip.

I came in having done serious homework — compared multiple custom builders, got competing quotes, knew exactly what I wanted. Pat didn't flinch. He matched the spec, upgraded the case, absorbed the CPU swap, and came in at a price that was barely above what the components cost me to verify at retail. Transparent, no games.

Then the machine arrived with a hardware fault on the motherboard. Here's where most builders would have repaired and reshipped. Pat didn't just fix it — he upgraded the board entirely to a Gigabyte B850 AI TOP (a better board than what was originally speced), added a second Gen 5 NVMe drive I had been considering, and sent it back. No charge. No argument. Just "here's something better."

When it arrived the second time, Pat stayed on remote support through my entire setup day. BIOS configuration, RAM retraining behavior on a 256GB DDR5 install, X3D Gaming Mode quirks, display issues — he walked through all of it with me in real time until the machine was stable and benchmarked. Cinebench R23 multi-core came in at 40,698. Top of the leaderboard.

This is what buying from a real builder looks like. Pat knows the hardware at a level that most shops don't, communicates like a person, and stands behind his work when something goes wrong. If you're serious about what you're building, Custom Lux is the call.

Fast communication, Great deals on pc , Free shipping , good warranty everything you can ask for a great price on gaming Pc’s

I would highly recommend Custom Lux PCs and I plan to purchase from them again! I needed a powerful AI workstation for R&D work within my business, and though it would have been cheaper to build myself, I quickly knew I was in over my head for the hardware side. Not only did Custom Lux PCs help me navigate this major purchase, they were incredibly responsive throughout the entire process and even steered me towards less expensive options that better fit my needs. Once it arrived, it was simple to setup and I was able to immediately start building with my new machine. I'm 100% going back when I make a personal purchase for a gaming PC.

Amazing support and amazing service. The computer works perfect and excellent product and great price. I will buy from them again

I got the budget baller pc it’s absolutely stunning. The communication from the owner is immaculate and the pc runs flawlessly. It’s my First pc I bought that was somewhat expensive and I don’t regret it one bit. Definitely recommend for new or experienced pc users.

Patrick at Custom Lux was a great pleasure to work with! Those guys built me and amazing top notch custom gaming PC….it’s beautiful! I’m local so he delivered it and set it up for me.

Good customer service

What a wonderful experience it's been! Very knowledgeable about all aspects of computers and was able to assist me with several issues that I created myself. Overall it was a wonderful experience and I highly recommend going through this company for any of your custom computer needs.

I had a great experience. The whole process was fast and smooth from start to finish. They helped me with everything, from choosing the right components to making sure everything was set up perfectly. Their customer service is amazing—very responsive, patient, and knowledgeable. They answered all my questions and made the entire experience stress-free. The final build turned out exactly how I wanted, clean and professional. I would definitely recommend them to anyone looking for a reliable and easy PC building experience.

I used for a month already and it works great!

Before delivery, they asked what OS to install and added Debian for me, including Nvidia drivers which saved me time. The only issue was the WIFI 7 onboard card which doesn't have a good driver for Debian, so I ended up getting as advised a NETGEAR Nighthawk WiFi 6E USB 3.0 Adapter (A8000) - AXE3000 Tri-Band Wireless Gigabit Speed (Up to 3Gbps). The external Wifi works great.

Having tried some LLM serving workloads on this machine, I got around 5% better tok/s than the equivalent Vast.ai machine. (For example Qwen 3.5 27b dense model can be served with 60-80 tok/s with the correct config, and maybe even faster once they fix VLLM bugs).

I had specific needs for a computer that would dual boot on different drives, have capability for a local LLM with both 64 GB RAM and some VRAM. In the past I would buy a common brand and make modifications but now I decided to minimize the DIY and have a unit that would meet my needs from the beginning and not worry about potential incompatibilities. After looking and talking around I came up with Custom Lux PCs and was able to talk/text with Pat. He was accommodating in what I wanted with the my financial constraints and made the appropriate additions and changes. It was assembled, the software was installed and tested and then it was sent to me in a timely fashion. On receiving the well packed box, I unpacked it, did the preps and plugged it in and turned it on. It came right up and I started using it. No problems and I am certainly happy with the whole process. When the need to upgrade comes it will definitely be with Pat at Custom Lux PCs.

Huge shoutout to Custom Lux PC! I originally ordered a build with an i7 and a 5060, but they went above and beyond by upgrading me to an i9-12900K at no extra charge. The build quality is top-tier, the cable management is clean, and the RGB looks fantastic in my workspace. It’s rare to find a company that prioritizes the customer experience like this. If you’re looking for a high-performance custom rig, look no further."

I’m so grateful to have worked with Custom Lux! He consulted with me, helped me get a build that works in my budget. The computer was expertly shipped, and it’s been running perfectly. Every part of the experience was smooth, well-communicated, and supported. I appreciate that even when I was setting things up, he helped me, making sure I had everything correct. I’m so happy with the computer I got, and it’s done everything I’ve put it through exceptionally well.

Patrick worked with me on a custom build that was tailored to my specific requirements. He was in constant communication with me to ensure validity of the build. Final Product was top-notch and would recommend Custom Lux for any PC build.

I had an outstanding experience working with Pat on building this machine from start to finish. From the beginning, he was incredibly knowledgeable and took the time to answer questions I didn’t even know I had. That level of expertise and attention made a big difference in getting everything dialed in exactly right.

The entire process was smooth—communication was consistent, clear, and professional the whole way through. When the system arrived, it was packaged extremely well and showed up in perfect condition.

The end result is a powerful AI workstation that I’m absolutely loving. It performs exactly how I hoped it would and then some.

Overall, great service, great communication, and a great final product. I highly recommend working with Pat if you’re considering a custom build.

Pat, the owner - was simply painless to deal with.
I was building a PC to optimized AI work and he dealt patiently and thoroughly with me. Through every. single. step.
Twenty emails later (my fault, I'm very picky) we had the exact build I wanted and cheaper that the nearest competitor by nearly $1000CAD.
My biggest hang up was his location. I am in western Canada, he is in the eastern United States. I was worried about cross-border shipping, and he was a pro at it, even refunding me the difference for an unexpected custom charge.
When it arrived it was well-packed and ready to go. I've had zero issues.
I cannot recommend this business high enough.

Had great experience with Pat. He helped me throughout the process and answered questions to help me find the best parts for my use case. Always respond very fast. Highly recommend.

My experience with this company was the absolute best!!! Before purchasing all my questions were answered promptly and I felt comfortable with asking as many questions as I could. This purchase was for my 15 year old son whom games and needed something better. The computer was well packaged and the set up was so easy! Thank you for making my sons first purchase the best.