My original scanner choice wasn't available. Alan offered a couple of different possibilities & sent the specs to compare to make my choice easier. The scanner came solidly packaged (which, if you'... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a (New in Broken Box) Xerox 8570 Color Qube Printer. When i received a broken DID NOT WORK Printer, due to shipping. I was told by Frank Hill, my sales rep, he would refund my entire pur... Näytä lisää
Had a broken computer for quite a while, the manufacturer no longer supports the hardware. It had a less than common version of the power supply which for some reason was difficult to find. Finally go... Näytä lisää
I received a call from Frank after placing an order, stating the item will be used and the price is adjusted accordingly. Turns out Frank is ordering from a big online marketplace on behalf of me. H... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
Yhteystiedot
440 N BARRANCA AVE STE 1032 , 91723, COVINA, Yhdysvallat
- 209-288-0443
- sales@ctspoint.com
- ctspoint.com
4,4
Erinomainen
116 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
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I got what I ordered
I got what I ordered. There was hiccoup in the shipment of one of the devices. I reached out and they were will to help with the order.
8. huhtikuuta 2026
Problem resolved.
I had an issue with receiving the wrong product. It was resolved quickly and to my satisfaction.
30. maaliskuuta 2026
arrived in a timely manner and appears…
arrived in a timely manner and appears to be high quality (haven't had a chance to use it yet)
17. maaliskuuta 2026
Great customer service
Had an issue with the product but it was quickly and efficiently remedied with excellent customer service.
4. maaliskuuta 2026
CTS notified me of a delay
CTS notified me of a delay, then notified me when it was shipped. Package arrived on time.
4. maaliskuuta 2026
Fast respond!!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Extremely Satisfied
I ordered a (New in Broken Box) Xerox 8570 Color Qube Printer. When i received a broken DID NOT WORK Printer, due to shipping. I was told by Frank Hill, my sales rep, he would refund my entire purchase price. of $2300. Unbelivable!!, I am currently, EXTREMELY SATISFIED!! This is how to resolve problems. Well Done Frank Hill!!
28. helmikuuta 2026
Great communication and shipping
Provided order status updates and fast shipping. Hard drives were very well packaged with foam padding.
23. helmikuuta 2026
Alan Cole went above and beyond…
Alan Cole went above and beyond expectations and drives were on time and in good working order when they arrived.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Positive experience
The product I bought works well and Alan was very responsive to my emails. I would purchase from them again.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
They helped us get a refund.
We received the unit damaged but the company was able to help us get a full refund. After several calls and emails we were able to get everything settled.
18. helmikuuta 2026
Follow up to make sure product was…
Follow up to make sure product was working and met expectations. Timely delivery. Great customer service.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
THE LASER PRINTER I LOVED 8 YRS OLD DIES.
I LOOKED FOR MY OLD PRINTER ON LINE BECAUSE I HAD EXTRA TONER CATRIDGES! I REALLY LOVED THIS PRNTER AND I FOUND ONE REASONIBLY PRICED AT CTS PONT. THEY SHIPPED TO ME AS A USED PRINTER THEY CHECKED OUT AND IT HAS WORKED PERFECTLY! IF YOU NEED OLER EQUIPMENT AND PQARTS THEASE ARE THE GUYS T BUY FROM. CALL THEM AND THEY WILL FIND WHAT YOU NEED.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Title:Bait-and-switch during memory shortage — canceled my confirmed order to resell at 4x the price
I purchased a Hynix 64GB DDR5 RDIMM server memory module from CTS Point on February 25, 2026 at their listed price of $592.61. The product was shown as "In Stock." I completed checkout, paid $602.61 total via Google Pay, and received an order confirmation email for Order #311488.
Within hours, CTS Point called me to say they were canceling my order because their "new stock" is $2,400. I refused and demanded fulfillment in writing. They then changed the price on their website and issued a refund without my consent.
This is a textbook bait-and-switch. They listed a product at an attractive price, accepted my money, confirmed the order, and then canceled it to resell at four times the price during the DDR5 shortage. I have filed complaints with the FTC and the California Attorney General.
I would not recommend purchasing from CTS Point. If the market price goes up after you buy, they will cancel your confirmed order to chase the higher price.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CTS POINT
Thank you for bringing this matter to our attention. We understand how frustrating pricing issues can be, and we appreciate the opportunity to clarify.
The market is crazy for these memories right now. We update the price one day for one product, the next day the price goes high from the distributor because of the market demand and short supply. The situation becomes worse when we receive multiple orders on the same product at the same price. The correct market price at the time of order was significantly higher than what appeared on our website. As soon as we became aware of the discrepancy, our team proactively contacted you right away after the order was placed to explain the situation.
While an order confirmation email is automatically generated when an order is placed, all orders remain subject to verification of availability and pricing accuracy in accordance with our posted Terms & Conditions.
At no point was the product shipped, nor was inventory withheld for resale at a higher price. This was not a bait-and-switch, but an unfortunate and unintentional pricing error during a period of significant volatility in the DDR5 server memory market.
We did not process or capture funds for this transaction, and any pending authorization will automatically release according to your financial institution’s processing timeline.
Believe it or not, we try our best to update the information on our website as much as possible but sometimes the situation is not in our control, especially the current market of memories and hard drives. There was no intent to mislead customers, and we do not engage in practices that advertise products without the intent to sell them as displayed.
Customer satisfaction is our top priority and that's why we have taken losses to fulfill the orders in the past, but this time the difference is really big, otherwise we would have fulfilled the order at the same price.
Once again, I really apologize for the inconvenience!
Had a broken computer for quite a…
Had a broken computer for quite a while, the manufacturer no longer supports the hardware. It had a less than common version of the power supply which for some reason was difficult to find. Finally got 1 at CTS Point, system is up & running.
6. helmikuuta 2026
Customer attention super
Customer attention super. Constantly assertive toward the customer satisfaction. Good prices and fast delivery.
6. helmikuuta 2026
Good customer service
Received hard drive quickly. Good price. I mistakenly ordered the wrong model. Accommodating. Their restocking fee is 25%. Steep!
9. helmikuuta 2026
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