The products are of a high quality and well protected for transport. This company also searched for a solution for my problem. I love their messing lampes and handles and it looks really beautiful i... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We placed a good size order for hardware and lighting with switches and outlets through Corston. They were top-notch through the entire project and provided excellent support to us whenever we needed... Näytä lisää
Yritys on vastannut
We ordered a door handle (Clayton short plate) plus a latch and installation kit. Customer service was fine and the order arrived with no problems. However, the handle was a nightmare to fit, there ar... Näytä lisää
Yritys on vastannut
Merci à toute l’équipe de Corston pour leurs précieux conseils et leur disponibilité! Et principalement merci à Hadda et Billie! Nous reviendrons!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email. Our main review platform is Judge.me, where we currently have around 3000 contributions (you can also find plenty of reviews on Google). We don’t regularly monitor Trustpilot, so if you leave a review here, we’re unlikely to read it immediately. At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.
Yhteystiedot
Corston Architectural Detail, Kingsway Business Park, Corston, SN16 0HW, Malmesbury, Yhdistynyt kuningaskunta
- 01249 549332
- Hi@Corston.com
- www.corston.com
4,6
Erinomainen
286 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent!
Great, well designed and stylish products, very high quality and the customer service is excellent
2. joulukuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Andrew,
We're happy to hear that you appreciate our products' design, style, and quality. It's great to know you found our customer service excellent. Thank you for your feedback!
Aimee - Customer Experience Manager
April’s customer service from the first…
April’s customer service from the first time I inquired about products has been excellent. Quick responses, easy to work with.
13. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Tricia,
April is a great asset to the team, so thank you for your wonderful feedback!
Aimee - Customer Experience Manager
Vastaus yritykseltä Corston Architectural Detail
Hi Talis,
We're happy to hear that you find our products great and of high quality. Thank you for your positive feedback; we appreciate it.
Aimee - Customer Experience Manager
High quality product and excellent…
High quality product and excellent customer service, what more could you hope for?
10. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Nekia,
We appreciate your positive feedback! We're glad you enjoyed your experience with our high-quality product and excellent customer experience. Thanks for sharing!
Aimee - Customer Experience Manager
Excellent Support from Esther Chelsea showroom
My partner and I visited Corston’s Chelsea showroom while on vacation in London and were very impressed with the support we received from Esther. Since we are not based in the UK, we needed to place our order quickly and decide whether it would be better to ship to our hotel or directly to our home country.
Esther took the time to walk us through the options and helped us finalise everything during our visit. She also assisted with getting our interior designer’s trade account approved, which made a noticeable difference to the cost. All of this was handled efficiently and clearly.
Our products have now arrived in great condition, and the whole experience felt smooth and well-supported. This review reflects my honest experience as a paying customer, and I would happily recommend visiting the showroom.
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Hi Felicia,
We're so glad you enjoyed your showroom visit. It's great to hear that the support you received was helpful, especially with your specific needs as an international customer. We appreciate your positive feedback and are happy everything arrived in great condition!
Aimee - Customer Experience Manager
Speed and courtesy of response to query
24. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Charles,
Thank you so much for your review. This is great to hear.
We pride ourselves on our Customer Service; therefore, I am so happy we managed to help.
Aimee - Customer Experience Manager.
Excellent speed and details of customer…
Excellent speed and details of customer services enquiry from Zoe.
Couldn't fault it.
11. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Roger,
Thank you so much for your review.
Zoe is a great asset to our team; therefore, I am so happy she managed to help with your enquiry.
Aimee - Customer Experience Manager.
Amazing customer service from the trade team
Had one item come faulty, but the trade team sent out a replacement straight away!
18. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Thomas,
Thank you so much for taking the time to share your positive experience with Corston!
Aimee - Customer Experience Manager
Need a Fairy God Mother??
Well, I am a Moron, couldnt figure things out on what to order, but, my fairy GodMother Ms. April made it eazy peazy, and stood by while I got everything installed.
17. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Lori,
This is lovely, thank you so much for taking the time to share your positive experience with Corston and April.
April is a wonderful asset to the team!
Aimee - Customer Experience Manager
Superb customer service
Recently I made quite a few purchases from Corston, their switches are so beautifully made, as are all their products. Even better is their customer service, Esther was so prompt to respond to my questions & helped me resolve any issues I had perfectly. She was a true professional. Best customer service I've had in a long time.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Hi Carmen,
We're happy to hear that you appreciate the quality of our products.
It's great to know that our customer service met your expectations and that your questions were answered promptly!
We appreciate your positive feedback.
Aimee - Customer Experience Manager
Le service client est tres réactif
Le service client est tres réactif.
Les produits sont de très bonne qualité. On sait pourquoi on paie.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Merci pour votre aimable commentaire.
N'hésitez pas à nous contacter si nous pouvons vous aider davantage.
Aimee - Responsable de l'expérience client
Merci pour le service et la qualité.
Merci pour le service et la qualité.
Mention spéciale pour hadda.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Merci beaucoup pour votre avis. Nous sommes ravis de l'apprendre.
Je suis très heureuse que Hadda ait dépassé vos attentes. Esther est un atout considérable pour l'équipe.
Nous espérons que vous les apprécierez autant que nous ! N'hésitez pas à nous recontacter, l'un des membres de notre équipe se fera un plaisir de vous aider.
Aimee - Responsable de l'expérience client
Avoid!!! Cheaply made rubbish.
We used dimmer switches throughout a large renovation project. And they are awful!!! Many of the buttons are wonky. Some have come off in our hands. And others don’t turn properly. Oh, and the plates they are on are often wonky too. Our contractor has complained and asked for toggle switches to replace them all instead. But all Corston have offered are some replacement parts for the dimmers. I think they’re not quite realising three things: 1/ We have no faith in their crappy dimmers as too many have had problems; 2/ It costs the end customer (ie us!) to pay an electrician every time they do anything, even though it is Corston’s error; 3/ It is commercially foolhardy for Corston to argue with us on this: these are electrical items which should be 100% all of the time, not occasionally. Other potential customers will read this and may well not order as a result.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Hi,
Thank you for sharing your feedback with us.
We’ve tried to reach out for more information because we’d really like to help resolve the issues you’ve experienced with our products.
Please feel free to contact us anytime at hi@corston.com. We’re here to help.
Aimee - Customer Experience Manager
El servicio de entrega y la calidad…
El servicio de entrega y la calidad del producto.
7. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Muchas gracias por tu encantadora reseña sobre nuestro servicio y entrega.
Si necesitas cualquier otra cosa, no dudes en ponerte en contacto con nuestro maravilloso equipo.
Aimee, directora de Experiencia del Cliente
Vastaus yritykseltä Corston Architectural Detail
Hi Thomas,
Thank you so much for your review. This is great to hear.
We pride ourselves on our Customer Service; therefore, I am so happy we managed to help with your project!
Aimee - Customer Experience Manager.
Great customer servuce
How lovely to deal with a company where an email, sent in the evening with questions about a product, is replied to in detail by the next morning. It’s the second time I have contacted Corston about a product asking for more information and it will be the second time that I shall be ordering from them. Great customer service!
6. marraskuuta 2025
Vastaus yritykseltä Corston Architectural Detail
This is lovely, thank you so much for taking the time to share your positive experience with Corston!
If you have any further queries, please do not hesitate to get back in contact with us, and one of our lovely team will be very happy to help you.
Aimee - Customer Experience Manager
Vastaus yritykseltä Corston Architectural Detail
Hi Stephen,
We're happy to hear that you consistently have a reliable and considerate experience with us. Thank you for your lovely feedback!
Aimee - Customer Experience Manager
We will be sticking with Corston
Emily was so incredibly helpful and knowledgable. We were looking to switch our standard spec from Forbes and Lomax to Corston and she sealed the deal for us. Exceptional customer service, comparable pricing, and great lead times. We will be sticking with Corston.
31. lokakuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Jessica,
Thank you for leaving such a lovely review.
I’m delighted to hear that our expertise and support were helpful in selecting the right switches for your project.
Aimee - Customer Experience Manager
So impressed with this company.
So impressed with this company.
We had an issue with some dimmer switches a year on from buying them. Cosrston replaced them all free of charge.
Excellent customer service
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Corston Architectural Detail
Hi Dan,
We're so pleased to hear about your positive experience!
We pride ourselves on our customer service; therefore, I am so glad we resolved the issue with your dimmers.
Please do get in touch if you require anything else!
Aimee - Customer Experience Advisor
Great customer service
Great customer service. Replacement handles sent out when promised and delivered within 2 working days. When dealing with my issue responses from company were prompt, helpful and courteous
17. lokakuuta 2025
Vastaus yritykseltä Corston Architectural Detail
Hi Malcolm,
We're happy to hear that our customer service met your expectations!
We appreciate your positive feedback regarding the prompt responses and quick delivery of the replacement handles.
Aimee - Customer Experience Manager
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