Corston Architectural Detail Arvostelua 226

Very helpful sales person in the Chelsea Harbour showroom. Excellent follow up following my visit. Overall excellent customer service.

Not only do Corston have the most amazing products that have transformed my rooms, but their customer service is second-to none. They are really helpful and go above and beyond to help out with any queries and issues. I am an incredibly happy and devoted customer :)

Fantastic products. Excellent quality, customer service and communication.
Will use again.
Thank you for all your support Corston!

Excellent customer service would is again

Corston are a dream to deal with. Highly recommend

You all are amazing.
Not only you have beautiful products, your customer service is as pristine.

Looked for years for quality handles that stand out from the crowd and finally found them with Corston. Absolutely stunning and the company went out of their way to help with my queries. Very rare to find a company with such high quality and ethos.

Fisrt the design and the quality of the products - the client service - quick and very responsive - excellent. Xavier

Merci pour la solution apportée. Je recommande 5/5

friendly customer service , fast handling

The return policy for trade accounts is highly restrictive and does not reflect the expectations of a professional working relationship.

We have also experienced issues with product performance. The Harper door handles tend to drop, even when we used them with their recommended heavy-duty latches.

In addition, the paint finish on bronze socket screws chips easily, even with careful installation using the slimmest screwdriver.

We had been specifying and using Corston products since 2022. However, based on our experience, we have decided not to continue using their products, particularly on high-end projects, as neither the product quality nor the level of trade service meets expectations relative to their pricing.

Excellent Customer Service, Highly Recommended Supplier, Fantastic Products, All the Team at Corston are exemplary! Claire Raddenbury

I would like to say a big thank you to a lady named Lily.

Long story short, my package was accidentally delivered by DPD to this company instead of being shipped to the Netherlands, where it was originally meant to go. Lily kindly called me and left a voicemail. When I returned her call, she clearly explained what had happened and honestly reassured me that she would send it back to me. Within just two hours, I had received a tracking number from her.

Although I was quite shocked by the situation (as the package contained a gift for my boyfriend), I was truly amazed by her kindness and integrity. They could easily have ignored the issue or disposed of the parcel, but Lily chose to do the right thing.

She is a wonderful example that kind and honest people still exist in this world. So once again, a big shout-out to Lily - I really hope her manager is aware of what a valuable employee they have.

Emily manages our trade account and is excellent, super clear communicator and goes above and beyond. Not to mention the Corston products which are extremely high quality, solid brass and worth the investment.

I am a humble building tradesperson, nevertheless, I choose Corston Architectural Detail for my own home. What you buy is outstanding design and craftsmanship. Excellent finishes and second to none customer service and aftercare. No other light fittings I have ever bought or seen come complete with Wago connections to complete the installation. Thought and attention to detail prevail with Corston Archtectural Detail. Packaging and presentation set Corston apart and you feel genuinely enriched through the experience. I cannot recommend Corston highly enough. Mark

awesome experience and great customer service

Attractive, high quality products. Very helpful responses to queries and efficient customer service. Would recommend.

They always help me with budgets and respond very quickly. They are very attentive

Corston offer affordable, but very much luxury ironmongery, which is why they continue to be so popular with our clientelle. As a trade supplier their customer service is second to none with lightning quick responses via email and unbeatable delivery times we will continue to recommend and to use Corston. We're particularly pleased with the service provided by Emily, always quick to respond and on the ball with our orders!

Great service from start to finish as always! Emily is always extremely helpful organising quotes, sorting orders and organising quick delivery :)