really liked the website, easy to use. very efficient service. absolutely love the light I ordered. great packaging, the right amount of cardboard used and tissue paper, all recyclable. First tim... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Electrical extension cables are not the sexiest things on the market but this product is such a stylish solution. I usually hide cables wherever I can but in this case I needed something that would be... Näytä lisää
Yritys on vastannut
Great light switch cord looks very nice but is quite expensive. Reason I gave this 4 stars is because of the delivery cost, should be free. Overall seems like a sturdy quality product but I only jus... Näytä lisää
Very fast delivery, well packed, tracking info spot on. This brass outdoor bulkhead large wall light is very substantial, I was surprised by the quality and weight. well worth the price, you can se... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Dowsing & Reynolds is an online home décor retailer founded over 10 years ago by James and Ally Dowsing-Reynolds, who struggled to find beautiful, design-led fixtures and fittings for their homes that didn't have the associated designer price tag. They wanted things that looked attractive and were enjoyable to interact with. Focused primarily on statement lighting, switches and sockets, and stylish door handles, D&R concentrates on metal hardware with a twist and many products are designed and hand-assembled in-house.
Yhteystiedot
Unit 7, Hunslet Trading Estate, Severn Road, ls10 1bl, Leeds, Yhdistynyt kuningaskunta
- +44 (0) 113 8199985
- contact@dowsingandreynolds.com
- www.dowsingandreynolds.com
4,5
Erinomainen
12 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great light switch cord looks very nice…
Great light switch cord looks very nice but is quite expensive. Reason I gave this 4 stars is because of the delivery cost, should be free. Overall seems like a sturdy quality product but I only just installed it.
30. maaliskuuta 2026
Expensive but a lovely product
Expensive but a lovely product. Well packaged and arrived in time.
10. huhtikuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Anne,
Thanks so much for leaving us a review, we really appreciate you taking the time!
It’s fantastic to hear how happy you were with our products and our service. We’d love to see you shop with us again soon.
All the best,
Dowsing & Reynolds
Easy to order a quality product
Easy to order a quality product. Fast delivery and it looks good when installed
23. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Adam,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products and service, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
Vastaus yritykseltä Dowsing & Reynolds
Hi Eve,
Thanks for taking the time to leave us a review, we're always happy to hear feedback from our customers.
I really appreciate hearing how happy you were with our products and do hope to see you shop with us again soon.
Best regards,
Dowsing & Reynolds
Great hardware designs
Great hardware designs and excellent value. Prompt shipping too.
7. huhtikuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi there,
Thank you for sharing your review with us, it means a lot that you took the time.
I'm really glad to hear you enjoyed your experience with our products and service, and we hope to welcome you back again before long.
Warm regards,
Dowsing & Reynolds
Lovely BHS made Bulkhead Light.
Very fast delivery, well packed, tracking info spot on. This brass outdoor bulkhead large wall light is very substantial, I was surprised by the quality and weight. well worth the price, you can see even before use it will stand the test of time. We bought the bulb to suit this light which was also safely packed inside.
" Love the timeless style."
We can highly recommend this seller.
7. huhtikuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Ann,
Thanks so much for leaving us a review, we really appreciate you taking the time!
It’s fantastic to hear how happy you were with our products and our service. We’d love to see you shop with us again soon.
All the best,
Dowsing & Reynolds
Great products with unusually good customer service
Good, quick customer service for replacement parts.
2. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hello Simeon,
Thank you for taking the time to share your feedback with us. We truly value hearing from our customers.
I'm pleased to know that you were happy with our products and service, and we look forward to serving you again in the future.
Kind regards,
Dowsing & Reynolds
Vastaus yritykseltä Dowsing & Reynolds
Hi Siggie,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
Great Experience
really liked the website, easy to use.
very efficient service.
absolutely love the light I ordered.
great packaging, the right amount of cardboard used and tissue paper, all recyclable.
First time I have used Dowsing and Reynolds, once my building work has finished I will definitely be ordering more lights from them.
Highly recommend.
24. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Sarah,
Thanks so much for leaving us a review, we really appreciate you taking the time!
It’s fantastic to hear how happy you were with our products and our service. We’d love to see you shop with us again soon.
All the best,
Dowsing & Reynolds
Very effective
Very effective, although DPD let you down on the previous delivery.
23. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Anthony,
Thank you for sharing your review with us, it means a lot that you took the time.
I'm really glad to hear you enjoyed your experience with our service, and we hope to welcome you back again before long.
Warm regards,
Dowsing & Reynolds
Quality items
Quality items, order to delivery time and communications very good.
Very reliable company. 👍🏻
24. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hello there,
Thank you for taking the time to share your feedback with us. We truly value hearing from our customers.
I'm pleased to know that you were happy with our products and service, and we look forward to serving you again in the future.
Kind regards,
Dowsing & Reynolds
Lovely product
Lovely product, great packaging, speedy delivery. Everything spot on.
24. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Beth,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products and service, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
I was ordering replacement bubbles
I was ordering replacement bubbles, moving house too - they arrived so safely, and look fab - thank you1 x
2. huhtikuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Mandy,
Thanks so much for leaving us a review, we really appreciate you taking the time!
It’s fantastic to hear how happy you were with our product. We’d love to see you shop with us again soon.
All the best,
Dowsing & Reynolds
Super Stylish Solution
Electrical extension cables are not the sexiest things on the market but this product is such a stylish solution. I usually hide cables wherever I can but in this case I needed something that would be on show, so it had to look good. This product feels design led, simple, colourful and just a joy to see extending across the room. Expertly made, hand finished details and designed in Yorkshire; what more does thi want? Belting!
2. huhtikuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hello there,
Thank you for taking the time to share your feedback with us. We truly value hearing from our customers.
I'm pleased to know how happy you are with our product, and we look forward to serving you again in the future.
Kind regards,
Dowsing & Reynolds
Great quality lamp
Great lamp, prefect in the alcove. Easy to install. Is brilliant quality, although not cheap is worth the cost, definitely.
19. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Amy,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
Fab product great delivery service and…
Fab product great delivery service and great packaging
27. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Eileen,
Thanks so much for leaving us a review, we really appreciate you taking the time!
It’s fantastic to hear how happy you were with our products and our service. We’d love to see you shop with us again soon.
All the best,
Dowsing & Reynolds
Vastaus yritykseltä Dowsing & Reynolds
Hi Don,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
Vastaus yritykseltä Dowsing & Reynolds
Hello William,
Thank you for taking the time to share your feedback with us. We truly value hearing from our customers.
I'm pleased to know that you were happy with our products, and we look forward to serving you again in the future.
Kind regards,
Dowsing & Reynolds
Vastaus yritykseltä Dowsing & Reynolds
Hi Wioletta,
Thank you so much for taking the time to leave us a review. We genuinely love hearing from our customers.
I'm delighted to know that you’re happy with our products, and we hope to have the pleasure of welcoming you back again soon.
Best regards,
Dowsing & Reynolds
Light switches are deeper than normal and they won’t refund
Poor experience overall. We bought a 2-gang dimmer switch and it was too deep for our (standard size) box. The electrician advised us to send it back as it was still in perfect condition, so paid a ridiculous amount for the dimmer and paid for postage and paid to return it but Dowsing and Reynolds wouldn’t accept the return. Apparently they’re sending it back but I have no tracking details and it’s useless to me anyway as I don’t have a need for a 2-gang dimmer elsewhere and it’s still too deep for a normal light switch box.
You have to look quite hard in the product details to find the specs, it’s 35mm deep where all others we found were 17-25mm deep.
Even the switches (no dimmer) that are usually not as deep are 35mm so I wouldn’t recommend unless you’re an electrician and have inspected first and sized up exactly what it can take as they won’t let you return.
Won’t buy from them again.
16. maaliskuuta 2026
Vastaus yritykseltä Dowsing & Reynolds
Hi Briony,
Thank you for taking the time to leave your feedback, we're always happy to hear from our customers.
I'm really sorry to hear that our dimmer switch wasn't the depth you were expecting, and that you didn't get the outcome you were expecting from your return. Unfortunately, we can't accept a return after a product has been installed, as it's no longer in it's original condition.
All of our product's have their dimensions listed under the Details & Specification section on each listing, and there we recommend using backboxes with at least 35mm of depth to ensure our products can be installed.
A member of our customer service team has been in touch via email to ensure this is resolved for you.
Please do not hesitate to reach out if there's anything else we can do to help.
Kind regards,
Dowsing & Rynolds.
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