bought Scotland Forever limited edition watch for a friend from Glasgow. promptly delivered although expected delivery time was I think 6 - 8 weeks. my friend likes the watch very much, and says it he... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have bought numerous items over the years, never had any problems until the last item which arrived broken, sent email and got reply in 48 hours with all the necessary return label, granted this was o... Näytä lisää
Yritys on vastannut
It's very easy to order items and you know on opening it you won't be disappointed. The craftsmanship is second to none, every intricate detail is perfectly finished and sure to delight anyone receivi... Näytä lisää
Yritys on vastannut
Order from December 2nd didn't arrive, no communication despite me sendoing emails. I reordered on January 3rd, received an email saying that I will receive a further email when the item is despatche... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Yhteystiedot
1 Park Road , TW11 0AP, Teddington, Yhdistynyt kuningaskunta
- 0333 003 1532
- https://www.bradford.co.uk/contact-us/
- www.bradford.co.uk
4,0
Hyvä
6 t. arvostelua
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On vastannut 93 %: iin saamistaan huonoista arvosteluista
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Bad Communication re delivery
Christmas present was ordered for my husband. We did not receive either a despatch date nor a date for it being delivered and we were away when the item was left on our doorstep. Fortunately our neighbour msgd me to say she had taken the item in but this could have been stolen before we arrived home. Not good service from your Company.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Liz,
We are sorry to hear you have experienced delivery issues, we understand how frustrating this can be.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Nice item, not working
The quality of the product when we received it was exactly what I wanted and expected from a reputable company such as yours. However, I was disappointed to find that the movement process and sound did not work. In trying to get help from someone to resolve what I hope was really a small glitch we were met with a wall of silence, not even an automated voice. It was just fill forms in and wait. It looks great, I really hope it is a small glitch but a help line would have assisted us. Its presently being returned to yhe company for a resolution.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Nigel,
Thank you for sharing your experience with us, your feedback is very important and helps us to improve the service we offer to our customers. We want you to feel comfortable sharing good or bad news with us.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
while i was talking to the person o…
while i was talking to the person on the phone he was more like a family member he went through what bradford had to offer beside the item i had purchased glad he did because the second item was just as good thank you all for your help and i hope you will keep me imformed if anything else come up thank you all very much.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Colin,
Thank you for taking the time to leave a review.
We are happy to hear that you felt well supported during your call. It is great to know the additional recommendation was helpful. We appreciate your feedback.
Thank you,
Customer Support
Good service and good quality.
Bradford Exchange provide very useful advertising both online and by post for a variety of good quality products. I have been pleased with their service and everything I have purchased. My wife is very happy with the earrings she got from Santa!
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Roger,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The goods I ordered are lovely.
The goods I ordered are lovely.. A good price, and look good on the shelf.. I order quite a bit from Bradford.. Always pleased with my purchases
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Mrs Richards,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
It was easy to order and the goods are…
It was easy to order and the goods are beautiful
6. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Judy,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The app can be slow at time's and when…
The app can be slow at time's and when I query a matter it took a while for me to receive the email but in view of that it's still a great service
4. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Kevin,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We appreciate your feedback and we will be sure to keep it in mind as we continue to improve our services.
Thank you,
Customer Support
Ordering was very easy.
It was very easy to find what I was after and the ordering process was straightforward with no problems.
6. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Lesley,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The site was easy to use and the basket…
The site was easy to use and the basket and payment was good, I deleted the clock I liked from the basket because of the lead time for delivery being 6 to 8 weeks. other wise i was happy with my experience today.
5. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Peter,
Thank you for taking the time to leave a review.
We appreciate you sharing your experience. Wea re glad the site was easy to use and the payment process was good. We are sorry the delivery time influenced your decision to remove the clock from your basket. We value your feedback.
Thank you,
Customer Support
Phone call and online chat
Both my phone call and online chat were positive and helpful
5. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Paula,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Absolutely SO disappointed with this…
Absolutely SO disappointed with this company. Ordered prior to Xmas with plenty of time to delivery as per their promises. Never arrived BUT a letter came saying my payment failed, NO REASON WHY IT SHOULD HAVE. I called them and all they tried to do was add extra amount for a so Calle more limited number on my item. I had to cancel and re-order for Xmas, it was a gift. That never arrived but yet another letter saying the same thing. I will not be re-ordering anything else. Shame really as the item looked good.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi,
Thank you for sharing your experience with us, your feedback is very important and helps us to improve the service we offer to our customers. We want you to feel comfortable sharing good or bad news with us.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Vastaus yritykseltä The Bradford Exchange
Hi Susan,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Beautiful pieces
Beautiful pieces, and bought often from them. Each delivery in perfect condition.
4. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Jenny,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
So easy to order and I love seeing your…
So easy to order and I love seeing your products.
4. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Pamela,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Quick simple process,Nothing complicated
4. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Mrs Murphy,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The service is very poor if you buy an…
The service is very poor if you buy an item from the website and wish to discuss it further you have to fill out a form instead of speaking to an actual person and hope they get back to you in a couple of days but if I want to buy something over the phone I'm connected to a person straight away
I asked to speak to a supervisor the person I spoke to on the phone said he'd put me through to one the call ended and I was taken back to the website so I have decided to cancel any orders I may of placed and will not be buying again
Bernadette soubirous
28. joulukuuta 2025
Vastaus yritykseltä The Bradford Exchange
Hi Bernadette,
Thank you for taking the time to leave a review.
We appreciate your feedback and regret that you experienced difficulties reaching our team after purchasing from our website. We are also sorry you were unable to speak with a supervisor. Thank you for bringing this to our attention.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Great memorabilia to buy and choose…
Great memorabilia to buy and choose from (first time buying from here) easy to purchase,
3. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Kelly,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Beautiful jewelry
Beautiful jewelry, have ordered a very pretty ring ,half price and easy to order
3. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Donna,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
4-6 weeks delivery not true and no updates!
Delivery quoted 4-6 weeks on order, 9 weeks later item still hasn’t arrived. Tried calling, sent email with no response and chat is offline!! Shocking customer service!
This was a Christmas gift for my daughter on behalf of my mum who passed away in summer. Very disappointed item hasn’t arrived but frustrated at the lack of update on order and poor customer service!
30. lokakuuta 2025
Vastaus yritykseltä The Bradford Exchange
Hi Fiona,
Thank you for taking the time to leave a review.
We are sorry to hear that your order has not arrived in time for you to gift as intended, we understand your frustration.
Our chat function was closed on the public bank holidays however our team are now available between the hours of 9am and 4pm, Monday through to Friday. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live.
Please accept our deepest condolences for your loss.
Thank you,
Customer Support
Vastaus yritykseltä The Bradford Exchange
Hi John,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
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