bought Scotland Forever limited edition watch for a friend from Glasgow. promptly delivered although expected delivery time was I think 6 - 8 weeks. my friend likes the watch very much, and says it he... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have bought numerous items over the years, never had any problems until the last item which arrived broken, sent email and got reply in 48 hours with all the necessary return label, granted this was o... Näytä lisää
Yritys on vastannut
It's very easy to order items and you know on opening it you won't be disappointed. The craftsmanship is second to none, every intricate detail is perfectly finished and sure to delight anyone receivi... Näytä lisää
Yritys on vastannut
Order from December 2nd didn't arrive, no communication despite me sendoing emails. I reordered on January 3rd, received an email saying that I will receive a further email when the item is despatche... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Yhteystiedot
1 Park Road , TW11 0AP, Teddington, Yhdistynyt kuningaskunta
- 0333 003 1532
- https://www.bradford.co.uk/contact-us/
- www.bradford.co.uk
4,0
Hyvä
6 t. arvostelua
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On vastannut 93 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä The Bradford Exchange
Hi Ken,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
So easy to follow and amazing…
So easy to follow and amazing description of the item
6. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Sian-Andrea,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Ordered on 3 December still waiting for…
Ordered on 3 December still waiting for for my order
3. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Christine,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have not yet received your order. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Bad communication and service.
No communication after order.
Only after chasing and chasing did they tell me order was cancelled due to non payment.
Payment was made.
17. joulukuuta 2025
Vastaus yritykseltä The Bradford Exchange
Hi Alun,
Thank you for taking the time to leave a review.
We are sorry to hear that you were not advised that your order had failed due to payment.
Looking at your account, we cannot see that a payment has been debited. If you believe this to be incorrect, please contact us via webchat to provide further details. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
3 times I have tried to order this …
3 times I have tried to order this ,paid then sent me email saying it will be dispatched, now I'm getting emails saying ,I need to order before the day is over ,I have sent bradford am email and still has no reply ,very upset as I desperately wanted this item for my son .
6. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Max,
Thank you for taking the time to leave us a review.
We are sorry to hear of the issues you have experienced. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
excellent products ,good service
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Ian,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Love Bradford exchange ,I have had…
Love Bradford exchange ,I have had these for years .Brilliant .
7. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Mrs Mellor,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Bradford Exchange sell quality and…
Bradford Exchange sell quality and unique jewellery. I have been a customer with them for at least 20 years and I have never had any issues with them
7. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi Mary,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The helpfulness and efficiency of your…
The helpfulness and efficiency of your staff and the caring attitude shown when I had a problem. Nothing was too much trouble. Thank you so much.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Christopher,
Thank you for taking the time to leave a review.
We are happy to hear that our staff were helpful and efficient and showed a caring attitude when you had a problem. Thank you so much for your positive feedback.
Thank you,
Customer Support
Gift for my Sister
The purchase was for a gift to my Sister.She loved it.
I also loved it as tried it before gifting it..
Was hoping to get you catalogue.Have not received one yet.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Stephen,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
You can request a catalogue by contacting our webchat team, To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you
Customer Support
I love the Bradford Exchange
I love the Bradford Exchange. I ordered the bauble for my daughter. She always loved Christmas, so I knew this would be perfect.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Susan,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Beautiful items
Beautiful items . Packaged well and delivered promptly . Very happy with three purchases
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Helen,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Poor quality ,rip off price
Was looking forward to the item arriving as it looked lovely and we decided to buy even though it was expensive, so imagine our surprise when we opened it ,
not only were parts of the item plastic (which for the money was disgraceful),part of the plastic clock had snapped off, This was not cheap and should expect better quality for the price.£150 approx,Sorry to have to say this but it was poor quality and has put us off ever buying from the Bradford exchange again
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Toph,
Thank you for your order and for taking the time to leave a review. We are disappointed to hear that the item did not meet your expectations.
We strive to provide our customers with high quality items at all times and we will look into this issue in detail to ensure that this does not happen again. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
The products are definitely not worth…
The products are definitely not worth the money.They are produced in china and the quality does not deserve such high prices.Also it is almost impossible to contact this company.The customer service is very poor. I certainly would not buy from them again.
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Stuart,
Thank you for your order and for taking the time to leave a review. We are disappointed to hear that the item did not meet your expectations.
We strive to provide our customers with high quality items at all times and we will look into this issue in detail to ensure that this does not happen again. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
The website made it easy to find what I…
The website made it easy to find what I was looking and it was easy to place an order .
4. tammikuuta 2026
Vastaus yritykseltä The Bradford Exchange
Hi,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Ordered Spitfire watch 29th Nov
Ordered Spitfire watch 29th Nov - no delivery, reported 16th Dec - promised replacement by special delivery - still no delivery & £180 out of pocket. Chased by letter 30th Dec - no response.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Janet,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have not yet received your order. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday
Thank you,
Customer Support
Watch and gothic music box
I ordered a watch for myself as I've never seen another like it the price and the service was great all arrived well packed and protected wear it near enough every day so because I was happy with that I ordered a music box for my wife's Christmas so happy with the product so dare to say will be ordering more in the future
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Alex,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Order of watch was done very quickly…
Order of watch was done very quickly with no problems. It arrived within a few days, so very happy about that as was a Christmas present for my husband. He was very happy with it. Would highly recommend buying from here
14. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Linda,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Vastaus yritykseltä The Bradford Exchange
Hi Steve,
Thank you for taking the time to bring this issue to our attention. We have located your details and I have now removed you from our mailing list. Our mailings are scheduled in advance so it is not possible to stop those that are already in preparation. Due to this, you may continue to receive the mailings for the next four weeks.
Please accept our apologies for any inconvenience caused.
Thank you,
Customer Support
Quality items heirlooms if you like take a look
I bought a model of dobby for my wife it’s brilliant very life like great size my wife loves it so much so out of your recommends I got the berevement lantern it reminds us of loved ones who are no longer with pets included it’s lovely
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bradford Exchange
Hi Robert,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
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