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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Absolutely amazing customer service from Julie. And to be honest, I fell in love with the quality and products from the first moment I saw it at Selfridges. Just can’t stop ordering from them. I’m in... Näytä lisää

Saanut 2/5 tähteä

Ordered a linen shirt from Belier, it came with pull marks on the chest, I returned and asked for an exchange. I was told a new one had been sent one next day delivery which I wanted as it was for a h... Näytä lisää

Saanut 1/5 tähteä

My daughter returned a cabin case on 25 June which was not compatible with most standard airline size requirements . Royal Mail confirmed receipt but she is yet to receive her refund . She has emailed... Näytä lisää

Saanut 1/5 tähteä

Sent 2 items back for refund Royal Mail tracked, items have reached Beliers end but no confirmation of receiving goods back. Chased on instagram, firstly told it’s going to a customer care team, still... Näytä lisää

2,6

Välttävä

TrustScore 2.5/5 tähteä

176 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,6

Kaikki arvostelut

(176)

46 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The service from this company was…

The service from this company was outstanding , ordered the clothing and received the next day. I was truly impressed by the quality of the material when it arrived. I will certainly be stacking my wardrobe with Belier for the summer season.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shyt service

Shyt service. Don’t respond to customer queries. And after reading the rest of the reviews for this company, I’m glad I didn’t buy from them!

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I won't be shopping with this company…

I won't be shopping with this company again. I ordered a pair of sneakers, labeled "orthopedic" but what I received were cheaply made, very flat, uncomfortable shoes with no arch or supportive insole or really anything that would resemble orthopedic or any semblance of quality. I asked to return them but the cost to return them to China would be double the price of the shoes. They ended up refunding me $12 as a small consolation. Super disappointing

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently received my cabin case

I recently received my cabin case, but unfortunately it arrived faulty as the lock was broken.

I contacted customer services, and although their initial solution didn’t work, Julie immediately arranged for a replacement to be sent out - within just two hours - and provided a free return slip for the faulty case.

It’s genuinely one of the best customer service experiences I’ve had. The case itself was great quality, so I’m really looking forward to receiving the new one.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Brought some jackets

Brought some jackets ! Every clothing I’ve brought I’m a size small and Xsmall, so brought small jackets ! Super tiny and no response from the company ! Crazy sizing, never again

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid this company

Avoid this company – possible scam
I strongly advise people to stay away from this company. After taking payment, they completely stopped responding when I requested a refund. I’ve sent multiple emails over an extended period and have never received a reply. There is no customer support and no accountability once they have your money. Based on my experience, this company cannot be trusted. Save yourself the stress and look elsewhere.

2. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Purchased a coat for my partner for…

Purchased a coat for my partner for Christmas and although the coat was lovely it is slightly too short for him due to his height. I emailed to request a refund as he didn’t find anything he particularly wanted and Julie went above and beyond to help. Even though I haven’t managed to send the coat back, she explained as I have emailed to explain it will be fine and not to worry. Companies these days are quick to ignore you at times but Julie quickly replied to every email and I was very happy with the outcome.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Julie provided outstanding service and…

Julie provided outstanding service and truly went above and beyond. She treated me with genuine kindness and made sure I was well taken care of the entire time. When there was an issue, she didn’t hesitate to help and even made sure I received a new T-shirt without any trouble. Her professionalism, patience, and care really stood out, and she made the whole experience stress-free and enjoyable. I’m very grateful for her help and would happily recommend her to anyone.

2. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Let me tell you my experience

Let me tell you my experience. I purchased a “cashmere” sweater on line. Although they were very helpful when I texted about sizing, it was anything but cashmere. No product label on sweater, very cheap. The ad clearly says “free” returns but that is only if you live in China. They informed me it would be $40 to $50 in shipping costs to return. They did offer a 15% refund and I can keep the sweater. Buyer BEWARE!

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Above and beyond customer service from Julie!

First time shopping with Belier and I’m so impressed with the customer service I received from Julie - huge thank you! I had an issue with sizing on a Christmas gift and Julie went above and beyond to help, including checking the warehouse to find the correct size when it was showing as out of stock online.

She was incredibly efficient, friendly and responsive, and made the whole exchange process completely stress free despite a few return issues with the DPD QR code on my end, even with the fast approaching Christmas post deadlines.

She really went above and beyond. Big thanks to Julie, I’ll definitely be shopping with Belier again.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not worth your money and time

Ordered multiple sets (the ribbed ones) to test. Total garbage ofcourse. Pictures are not true to product. Owner is a -very surprising- dubai resident who clearly only cares about making money from dropshipped China clothes. Do not order!

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bad Quality/Bad Service Beware

First this is not some boutique LA operation according to “about us” it’s a Chinese company which is fine as I order from lots of great companies in China. Ordered 3 items. They combined my orders and I had two issues.
1. Jeans were defective with no button hole. This was a defect. I sent image as proof.
2. Was missing an entire item which was a suede sport coat.

The website says 8 days transit at most…it took a month. Used holidays as excuse even though order placed Nov. 10. When I explained my situation here were the results.

Jeans were offered 15% credit or return for cost of $50 back overseas which is more than what I paid? I have to pay for their mistake for pants I can’t wear? No thanks!

On jacket they asked for me to provide label and weight which I was not able to do because my wife unpacked and threw the packaging away…which is an honest mistake. I don’t understand how they cannot identify their own package info based on inventory if they shorted and check the weights themselves as it’s not a tall order to check shipping docs. So now they say I can’t get my money back. Wow!?

Horrible experience never again. Beware. The other item also received looked nothing like the pic on their site shirt had two pockets not one and fit was not great but I’m willing to suck that up.

Currently disputing card charges on shortage and defect lets hope consumer wins.

9. joulukuuta 2025
Oma-aloitteinen arvostelu

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