Custom Basements LLC Arvostelua 247

The work was done quickly and the men were neat and professional
They used a drop cloth outside and cleaned everything up before
they left. I would recommend them to anyone looking for waterproofing.

Yes, I will recommend this company to my family and friends.

Made issue with seal and it was corrected immediately.

Mid-Atlantic Waterproofing workers did a great job! They were prompt,
worked efficiently and effectively to get the job done. They answered any questions asked without hesitation as well as leaving our residence clean.
We would recommend Mid-Atlantic Waterproofing to family and friends.

installation was good and timely
Thanks goodness I have not had to use it yet.

Not cheep, do good work, on time, no complaints

I rated this a three only because when I contacted Mid-Atlantic about my sump pump not working I had to wait 3 weeks until they could come and inspect the equipment. This led me to manually running the pump by waking up in the middle of the night, before leaving for work, and when returning from work and before I went to bed. On days when it rained I was making several trips to run the pump. The service man Owen was fantastic and did a great job replacing the defective pump that was installed in less than a year ago. I feel that I should have had someone come and make the repairs much sooner than the time I had to wait. Luckily I did not receive any water damage from this delay. This only occurred because of my willingness to manually operate the pump.

Very extensive work done to my basement, but the results speak for themselves. We've had some extreme rains over the 18 months since I had the work done, and not a drop of water in the basement.

Not cheap, but we have had no problems since Mid-Atlantic did the work several years ago.

Do not even bother contacting this company. We have a crack in our foundation and with all the recent rain we are constantly trying to keep our basement dry. We called mid Atlantic to come out and give us a quote. The first day I had to take off of work to make sure we could get the earliest appointment. They called an hour before and said there was a scheduling issue. I explained that I took time from work to make the appt. Man on the phone was professional and stated that he can reschedule us for Saturday. Saturday rolls around and 30 minutes before appt they called and cancelled saying they were pulled to an emergency. My basement has a constant flow of water coming in and that's not considered an emergency? Third time they said they will come out on Tuesday at 8pm with the chief inspector. Well no surprise they called at 8:30pm and stated that they wouldn't be able to make it. This company does not make their customers a priority. Do not waste your time like I did. Look elsewhere.

All work completed in one day and not a problem since. Professional job and excellent clean up job afterward

The work was done very well and we have not had a drop of water in our basement since it was completed.

It is such a relief to know when the rain falls heavily I'm not going to sweep water in my basement.

Nice people good follow thru ; would recommend to others.

Overall: good experience. Cliff and gang- hard workers. They were responsive and helpful.
Time estimate for the completion of the work was way under the was stated originally.
Calls to the office in York, Pa to resolve some issues after the work was completed were not returned in a timely manner. I had to keep calling.
I also had to call numerous times to get names of former customers who i could call for a reference of the work you did for them.
I did call Better Business to ascertain your rating.

I know the contract said that the basement would be broom swept after the work, but that did not include the walls, pipes, rafters and items I had piled in the middle of the floor (they were covered with plastic which was removed before the operation was complete.). Cleaning up after the project took 26 hours of work, There was an 1/8 inch layer of cement dust on all the pipes and heater and hot water heater, stairs, railings, window sills and anywhere dust could settle vertically, horizontally and diagonally.
To clean it was a chore I had not bargained for.

I would suggest that Mid Atlantic include in the price, or offer as an add on, the services of a professional house cleaner to clean up after its laborers have left.

I cannot rate the system, I don't think its ever kicked on, but I can say that I was disgruntled with the cleaning chore left behind.

The charge an excessive amount by fraudulently misrepresenting themselves as a home remodeling company when all they do is manufacture the parts and farm out the work to hired hands. They leave your house a disaster area. Do not clean up and leave your belongings in a pile covered with cement dust.. They strong arm payment and refuse to reimburse for extensive damage done to your home and belongings.
They removed a nearly brand new $6,000 system from another company and did $2,000 worth of damage to my flooring. The contract said to install new pumps not replace .

Explained everything in detail before the work was done. Clean, quick and offered 0% financing. Basement never had another drop of water.

excellent service and work. Expensive but prevention of water damage is hopefully worth the security...