The service was as usual great, with a lot of care and appreciation for my bike. One irritating niggle though, with booking: When I brought the bike in, I discovered that the booking I had made w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The team were super helpful in helping me pick out a bike that met my needs, getting everything ordered and built and setting me up to go! Everything was handled very professionally and smoothly!
New bike required - I knew roughly what I wanted and budget. At the shop they quickly assessed and identified potential options, evaluated them, made a recommended - which I accepted. All with good Q&... Näytä lisää
The only thing better than the bikes I've bought from Balfe's in East Dulwich is the delightful staff who work there! Helpful, charming, knowledgeable and thorough. They were recommended to me by a fr... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Dulwich
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
36 East Dulwich Road, Dulwich, SE22 9AX, London, Yhdistynyt kuningaskunta
- 020 7732 4170
4,8
Erinomainen
927 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brompton rear tyre puncture repair
The team were just really friendly, helpful and efficient .
19. lokakuuta 2025
A quick and efficient service with…
A quick and efficient service with added grips and running smoothly since.
20. lokakuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä Balfe's Bikes - Dulwich
Thank you so much for your kind words! We're proud to have a team in our Dulwich store that puts honesty and transparency first — it's great to hear that came through in your experience. We truly appreciate your support and hope to welcome you back again soon. Kind regards, Balfes Bikes
Very helpful guidance from John on…
Very helpful guidance from John on selecting the right bike for me
11. lokakuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that the guidance in our Dulwich store was helpful in selecting a bike. We appreciate your feedback and your recognition of our service. Kind regards, Balfes
Brilliant in an emergency
Brilliant in an emergency. My partner's brakes needed attention before she went to work and this was attended to in record time.
9. lokakuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that our Dulwich workshop team could assist your partner with her brakes in a timely manner before work. Thank you for your positive feedback and for taking the time to share your experience! Kind regards, Balfes Bikes
Excellent and efficient service
4. lokakuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We appreciate you noting our excellent and efficient service; it means a lot to us that you had a positive experience with our Dulwich team. Kind regards, Balfes Bikes.
Very disappointed
Very disappointed, because they told me to inspect the bike and repair should take 10 working days, but I was waiting for the whole month and also I had to ask for parts , which was missing, if I didn't mention it may never get it back.
28. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We appreciate your feedback and apologize for the delay and missing parts. We'll review your experience to improve our inspection and repair process and parts management.
always look after their customers
always look after their customers, its clearly in the DNA
21. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're always happy to hear that that our Dulwich team look after our customers. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Mansplaining from Balfes Bikes in East…
Mansplaining from Balfes Bikes in East Dulwich. The after care customer service is disappointing and I wouldn’t recommend to female customers.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balfe's Bikes - Dulwich
We appreciate your positive feedback regarding our friendly, helpful, and prompt service at our Dulwich store. We are glad you had a good experience. Kind regards, Balfes Bikes
Absolutely amazing company
Absolutely amazing company
The friendliest of staff
Knowledgeable
All the best cycling bits and more
Great rewards scheme
Such a pleasure to have found a cycling shop franchise like this
The clearance sales are naughty 😏
10. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that you had such a positive experience with our Dulwich team. It's great to know you appreciate our rewards scheme and clearance sales. Thank you for your fantastic feedback! Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Dulwich
We are so happy to hear that you found our Dulwich team helpful and efficient. Thank you for your positive feedback; we appreciate it. Kind regards, Balfes Bikes
Prompt and effective service
I came into the store with a challenge and the team addressed it promptly. When the work I needed done was completed, I raised a shopping need. The staff person directed me to the product he recommended, which was not the most expensive.
8. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that our Dulwich team promptly addressed your challenge and provided a helpful product recommendation. Thank you for sharing your positive experience with us! Kind regards, Balfes Bikes
As always brilliant service
As always brilliant service
Balfes replaced my tubeless tyres
8. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that you had a brilliant service experience when we replaced your tubeless tires at our Dulwich store. Thank you for your positive feedback! Kind regards, Balfes Bikes
Staff are always friendly and helpful
Staff are always friendly and helpful. Easy to email them to check if they have in stock what I want and they reply promptly within the day.
4. syyskuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We appreciate you taking the time to leave us this great review! We're happy to hear that our Dulwich staff were helpful and responsive to your needs. Kind regards, Balfes Bikes
puncture repair
very attentive and worked with my requirements. But unfortunately after riding my bike for about 15 to 20mins my back wheel was not secured properly and I had a very close call to a incident, so not very happy 😢
5. syyskuuta 2025
Very efficient and quick to help
They were very good at repairing my son’s puncture on his bike
22. elokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're happy to hear that our Dulwich staff were able to assist with your son's bike! Thank you for sharing your positive experience with us. Kind regards, Balfes Bikes
Great help in choosing the correct size…
Great help in choosing the correct size frame. Salesman had very good knowledge about the bike and gave brilliant guidance. No pushy sales. Even set the bike up on a trainer so that I could feel if the riding position felt comfortable.
25. elokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're glad you found assistance in choosing the right frame size. It's great to hear that the advice about the bike and the riding position was helpful and that you felt comfortable with the service provided. Thanks for your feedback. Kind regards, Balfes Bikes
Service
I was pleased by the quality of my bike service and clear information given by mechanics.
24. elokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're delighted you were pleased with the quality of your bike service and the clear information provided by our mechanics. Thanks for your positive feedback! Kind regards, Balfes Bikes
Great bike and great servuce
23. elokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Dulwich
We're glad you had a great experience with our bike and service in our Dulwich store. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
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