SPAR UK Ltd Arvostelua 

Just opened a Spar "meat feast" pizza. It looked pathetic, barely any topping or tomato sauce, a smear of disgusting looking brown paste for "meat" and five very thin pieces of pepperoni. It smelled awful out of the pack of goodness knows what. I didn't think supermarket pizzas could get any worse but this is rock bottom. A joke. Just awful.

Also, the prices of alcohol! Ludicrous! £7.25 for a pack of John Smiths smooth bitter which I bought in the Coop recently for £4.25. RIP OFF!

And just to confirm it tasted like it smelled: weird.

Burnley Road Accrington.
Special Needs Carly overcharges you and you are expected to go out of your way for their mistakes.
If not trained to a decent standard and make customers go out of way is this normal?.
Receipt number 07722886015724972341.
Time 13:41 4items.

I use this place for convenience but the other nearest shop is just 1 minute which I will be using from now on.
Everytime myself & others use the services there is always some sort of problem, the till staff are nice but quite obviously undertrained in various aspects of the job. Quite often you can be stood for 5 mins plus waiting for them to stop stacking shelves & chatting on the headsets, the customers come first in this scenario they are the one with the money.
The Manager is not a manager more like a glorified key holder unable or more likely incapable of making a management decision.
I was a regional manager for a similar business for a long time & I would identify on site management or lack of as the problem here, they instantly come across with an aggressive, argumentative not my job attitude but that's not my problem anymore I know a few people & myself that will give it a miss

Like to promote competitions but won't include Scotland so if you live in Scotland you can win stuff but then can't claim them! Disgusting company and will be boycotted from now on. Shame on you SPAR!

I just went into my local SPAR SHOP in Thornton to pick up a couple of items to make a sauce for tonight's steak and a couple of snacks for tonight's movie...

all I needed was a snack, extra virgin olive oil, butter, and some mushrooms...

£7.50 for a tiny bottle of extra virgin olive oil, not even a premium brand of olive oil. It is £1.00 anywhere else

I got a couple of snacks and one or two items I went in for and spent over £30.

I am a firm believer in supporting your local shops and businesses. But, I will never be supporting any Spar shop again.

Spar deserves to go bankrupt for that kind of pricing.

The Spar in Murton has gone downhill very fast.
One staff member who is a long term staff member is constantly miserable and barely acknowledges customers, and all the newer staff members should not even be working for them. They're rude and talk trash about other co-workers constantly (Co-Workers who have shown better customer service than themselves) They come across as judgemental to the point one of the young female staff members audible groans and rolls her eyes when service customers. Another staff member constantly belittles others and stares daggers into her colleagues who are talking to customers friendly. Another staff member Ive seen numerous times speak to other staff members and customers aggressively. The majority of staff save a few lack basic customer service skills and shouldnt be working in that environment. Several people I know already refuse to shop their anymore and prefer to pop into the co-op along the road.

I have been buying my samosas and cat milk from my local Spar store but they have discontinued both items leaving me high and dry. When I wrote to them they did not reply but added me to their mailing list.

Very rude female till staff Thursday 7th March Spar Stakesby, Whitby. At least wait until the customer is out the building before you start verbally abusing them.
Brought in some parcels, unfortunately the one Yodel machine available is frequently down or the Internet isn't working, so I had a backlog of parcels which I brought at 1.30pm; the only time I had use of the car (not that I should have to justify myself). Only to overhear staff talking about me with other customers after they thought I'd left. How embarrassing! 'Would you dare bring like 11 parcels in at lunch time when half the staff are on their lunch break' 'Wouldn't dream of doing it this time of day' 'Holding the staff up, why would you come now at our busiest time, what are people thinking' 'we get more parcels than actual customers.' Maybe I should start scheduling my day around the times Spar staff want to eat. No matter what time of day I come there is always a queue anyway, half of the time due to issues with the machine, and you know, people buying items.

Maybe talk with your employers if you're unhappy with the facilities your workplace offers or find a job in a shop that doesn't offer this facility so you don't have to deal with customers.

I'm sorry that your shop is the only place in a 30 mile radius where I can leave Yodel parcels, I wouldn't be going there unless I absolutely had to, especially now. 9 times out of 10 I buy grocery items when I come to drop parcels anyway, which is probably why the company offers it. Should be a machine like Evri where you can print labels yourself so it would speed up the process so staff can enjoy lunch without having pesky customers to deal with.

Great shop and such a good range of items . The staff are so good and helpful . Small shop but basically everything you need . What do they say use it or loose it .

Had a disgusting member of staff twice have a go at me cause I got muddled up at the self service checkout treated me like I was mud on his shoe if this is the service I'm going to get I'll be shopping elsewhere. On a side note some of the prices here at at spar are extortionate.

Rated 5 out of 5 stars
2 hours ago
Well done Spar and its Managing Director
Well done Spar, and its Managing Director, Mr Jerry Marwood. I had a problem with one of those pesky Corned beef key tin openers, and had a bit of trouble getting photos of the offending tin, and its contents, to the Customer Services Dept. Long story short, wrote to Mr. Marwood expressing my unhappiness with both the tin and the lack of response. In the post today a HAND WRITTEN letter from Mr Marwood, and another from a Marketing /Customer Service Controller, expressing their regret at what had happened and giving a very satisfactory apology and offer, which I accepted. Now that is what I call GREAT customer service. Other companies, please note!!!

Date of experience: 19 February 2024

The worst supermarket in uae any other bakala would be more serviable than theim i am talking about spar abu dhabi the one near chamber of commerce

I was shocked because on the app it said it opens at 7 well at half past 7 closed at 7 45 closed never ever trust spar

They literally put a price of something and said it is on sale and when we came to buy it they give us another price

Trucks parking right infront of our driveway without asking, weirdly inconsistent bakery items and there is one lady worker who is honestly awful. She shouldn't be working in customer service at all. She serves people with soapy gloves on and barely even talks to the people she's serving. One time made my mum cry. Literally awful. I don't know how she is allowed to work with people.

Earlier today, on Saturday 2nd December 2023 at approximately minutes past 4pm, I visited your establishment intending to purchase two items: Tropical Juice priced at £1.99 and Coleslaw priced at £1.69. Upon reaching the till, I handed over a £20.00 cash note to the attendant in payment for these items.

To my surprise and dismay, the till attendant proceeded to issue me with £6.00+ in change, despite my clear indication that I had tendered a £20.00 note. When I insisted on the correct amount of change, the attendant was dismissive and refused to investigate or verify the transaction through your CCTV footage.

Instead, I was asked to provide my details, with the assurance that someone would contact me the following day. This response was not only inadequate but also troubling, as it left me feeling racially profiled and unfairly judged based on my appearance. It appears that the attendant made assumptions about me based on the clothing I was wearing, which I find deeply concerning and unacceptable.

I decided not to purchase the items and wait for the CCTV footage! and phone call tomorrow sunday 03/12/2023 to confirm me handing over a £20 note.

As a member of the community and a senior manager within one of London's respected NHS trusts, I value and respect the importance of fairness, equality, and professionalism in all interactions. It is disheartening to experience such discriminatory treatment in a place I consider part of my local community.

I kindly request a thorough investigation into this matter, including a review of the CCTV footage from the store at the mentioned date and time. I am prepared to escalate this issue further if necessary, as no individual should be subjected to prejudice or unfair treatment based on their appearance or any other irrelevant factor.

I urge your prompt attention and appropriate action in addressing this issue to prevent such incidents from occurring in the future. I trust that SPAR values diversity, inclusion, and fair treatment of all customers.

Earlier today, on Saturday 2nd December 2023 at approximately minutes past 4pm, I visited your establishment intending to purchase two items: Tropical Juice priced at £1.99 and Coleslaw priced at £1.69. Upon reaching the till, I handed over a £20.00 cash note to the attendant in payment for these items.

To my surprise and dismay, the till attendant proceeded to issue me with £6.00+ in change, despite my clear indication that I had tendered a £20.00 note. When I insisted on the correct amount of change, the attendant was dismissive and refused to investigate or verify the transaction through your CCTV footage.


Instead, I was asked to provide my details, with the assurance that someone would contact me the following day. This response was not only inadequate but also troubling, as it left me feeling racially profiled and unfairly judged based on my appearance. It appears that the attendant made assumptions about me based on the clothing I was wearing, which I find deeply concerning and unacceptable.

I decided not to purchase the items and wait for the CCTV footage! and phone call tomorrow sunday 03/12/2023 to confirm me handing over a £20 note.

As a member of the community and a senior manager within one of London's respected NHS trusts, I value and respect the importance of fairness, equality, and professionalism in all interactions. It is disheartening to experience such discriminatory treatment in a place I consider part of my local community.

I kindly request a thorough investigation into this matter, including a review of the CCTV footage from the store at the mentioned date and time. I am prepared to escalate this issue further if necessary, as no individual should be subjected to prejudice or unfair treatment based on their appearance or any other irrelevant factor.

I urge your prompt attention and appropriate action in addressing this issue to prevent such incidents from occurring in the future. I trust that SPAR values diversity, inclusion, and fair treatment of all customers.

Very very poor customer service all over a ham sandwich promised a refund loads of times . nothing don't answer Emails don;t return calls cost me more in phone calls . very bad

Was overall a fine experience, however the entire time I was buying fuel + a drink, the attendant on the desk was texting away on her phone, didn't look up at me once the entire purchase and barely said anything to me. Delayed the purchase a bit just because of a phone, and overall was outright rude. Usually not too bad here but this was honestly unacceptable. Really not a welcoming experience.