One4all Gift Cards UK Arvostelua 

6 832
•
TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I would say they're fab for saving for Christmas and spending my own money but that would be a lie. It took approximately 98756 attempts to capture my id. Its now taken 3 times the length, blood from... Näytä lisää

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Saanut 1/5 tähteä

Absolute rubbish do not gift this card. After 1 year a 90p service charge is deducted monthly. It is not easy spend the remaining balance. You have to know exactly how much is remaining on... Näytä lisää

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Saanut 1/5 tähteä

I’ve found the One4all card frustrating to use, particularly when trying to pay online. A gift card should make shopping straightforward, but using this one has felt unnecessarily complicated. What... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was struggling to buy vouchers from ireland in pounds sterling, due to my Irish address. The uk retail websites just would not accept my details and kept throwing me back to the Ireland websites.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Yrityslahjat

Yrityksen kirjoittama

At One4all, we believe that every gift should feel as special as the person receiving it, that’s the magic of the One4all Gift Card! Whether it’s for a birthday, a holiday, or just to show you care, this little card unlocks a world of possibilities. From fashion to food, gadgets to games, homeware to experiences, it can be spent with some of the UK’s largest retailers, including Boots, Marks & Spencer, Currys, Primark, IKEA, and so many more. One4all Gift Cards - Shop local, in-store or online with 10,000+ brands! One4all Multi-store Gift Cards. Multi-store gift cards give people the freedom to choose what they really want, with the flexibility to spend across a wide range of retailers and brands. One4all multi-store gift cards are available in digital and physical formats, making gifting simple, thoughtful, and easy to personalise. One4all Digital Gift Cards Digital gift cards can be sent instantly by email or text, making them perfect for birthdays, thank-yous, celebrations, and last-minute gifting. Choose a value, personalise your gift with a design (pick one of ours or create your own), or even add a video message — then send it in seconds so the recipient can spend it on something that they really want. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.com quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

7 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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2,1

Kaikki arvostelut

(6 832)

1 199 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love the £5 bonus promotion

Love the £5 bonus promotion! The giftard can be linked with Google Pay, that makes things much more convenient. Best if the next promotion could have options for £10 or £5 bonus that fits different budgets.

26. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We're so happy to hear you enjoyed the bonus promotion and found the Google Pay integration convenient! We truly appreciate your excellent feedback and suggestion regarding future bonus options. We'll certainly consider offering different bonus amounts to better suit various preferences.

Saanut 1/5 tähteä

Absolute scam

Absolute scam! I can’t believe this company is allowed to operate. Can’t use in part payment, like other gift cards. No one accepts them online and if you try to use in stores, you get a blank look and a lot more aggravation. Please avoid giving these as a gift to people, unless you don’t like them and are looking to add to their stress levels. Given the amount of poor reviews I am surprised this company is even in business. It must survive on the taking of people’s unspent balances.

25. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Rhys, You can use this as part payment instore simply tell the cashier the value on your card and they can swipe this through, and you can pay the balance. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.
When spending online the balance of the gift card must cover the full transaction cost as most retailers do not have an option online to add another card.

Saanut 5/5 tähteä

Perfect for sending gifts overseas

Easy, straightforward purchase and provides a huge choice of stores to redeem the gift. Perfect for sending overseas

24. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi , We're so happy to hear our service made sending gifts overseas easy and convenient for you. We appreciate your kind words!

Saanut 3/5 tähteä

Not a smooth experience

I was very nervous if I’d done the right thing ordering a digital gift card on All4one - firstly the confirmation emails did not confirm the details of who I’d sent it to! It was confusing too as all an information was as if it was for me & not to the recipient!
The recipient is not very techy either so I was rather worried. I did not know she had to accept/confirm receipt so I had to chase her up. She has now bought 2 items - with some advice but this experience could be a lot smoother. I shall certainly think twice about using A4O again.

16. elokuuta 2026
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Vastaus yritykseltä One4all Gift Cards UK

Hi Zena, We appreciate you sharing your experience with us. We understand your concerns regarding the clarity of our digital gift card confirmation emails and the process for recipients. We are actively working to improve the user experience, especially for less tech-savvy individuals, by making the acceptance process more intuitive and the confirmation details clearer. Your feedback is invaluable as we strive to make our services smoother for everyone.

Saanut 1/5 tähteä

Worst ever

Worst ever, cant use the gift card even from the list of retailers they provide. Absolutely horrible experience.

I received a £50 One4all gift card from a friend and have been unable to use it despite following all the correct steps.

I'm using it as a Visa card at checkout, I'm shopping with a retailer listed on your supported merchant list (H. Samuel), the card has a confirmed £50 balance, and my purchase total was only about £45 including shipping.

At this point, it genuinely feels like a scam. Buying the card appears to be effortless, yet actually spending it is unnecessarily difficult. If customers can't reliably use the card at participating retailers, the service is failing at its most basic purpose.

24. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We are truly sorry to hear about the extremely frustrating experience you've had trying to use your gift card, especially when following all the correct steps. Please get in touch directly to our Customer Service team by emailing help@one4all.com or by calling 03700 84 4444. and they will assist you with this matter and can look into this further for you and help resolve this.

Saanut 1/5 tähteä

Very poor product

Very poor product, impossible to spend online. I have to buy something within the limit of the balance, unable to add more to it so I can spend it. Don't bother with one of these cards, total waste of time and money. Looks like my family have donated money to one4all cards.

23. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi there, we are sorry to hear of the difficulties you are having using your card online. I can change it to a standard One 4 All card if you prefer. I have reached out via your Trustpilot account for more information to assist you.

Saanut 5/5 tähteä

Nice choice of cards

Nice choice of cards. Easy to order. Great for giving to a person when you do not know what they might like, this way they can get something they really want.

14. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We're delighted you found our card selection appealing and the ordering process straightforward. We agree that gift cards are perfect for ensuring recipients get exactly what they desire. Thank you for your wonderful feedback!

Saanut 1/5 tähteä

If i can give -5 i would

If i can give -5 i would. I passionately hate this product. You just cant make it worst. TBH the Customer Service team was very good and helpful.

23. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, If you're having trouble using your gift card, our Customer Service team is here to help. Simply email us at help@one4all.com or call 03700 84 4444, and we'll do our best to resolve any issue you are having .

Saanut 5/5 tähteä

So easy to send gifts to family members…

So easy to send gifts to family members in other areas of the country.

16. elokuuta 2026
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Vastaus yritykseltä One4all Gift Cards UK

Hi Karen, We are so glad to hear that sending gifts to your family members across the country was easy for you! We appreciate your positive feedback.

Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. I ordered a gift card on Friday morning and it arrived the next day. That’s what I call First Class service.

22. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Maureen, We are so happy to hear that you had such a positive experience with our customer service and the swift delivery of your gift card. Thank you for your kind words!

Saanut 1/5 tähteä

Don't give them your money

A waste of time that is designed to stop you spending the full, gifted amount. I would strongly advise you not to gift a One4All card to friends or family. I received a card from a friend and, while the gesture was very much appreciated, I wish they'd gifted a plain gift certificate from a single store instead. I'll explain why.

I'm tech-literate (a software engineer) and the instructions are confusing and incomplete. Unless you plan to spend the money in a bricks and mortar store, it is difficult to spend the full amount on the card. Why? Because:

A) It's not a true gift card, it's treated like a disposable credit card
B) Online retailers do not let you pay for an online transaction using multiple payment method
C) One4All make it very difficult, if not impossible, to use the funds on the card to buy e.g. a gift voucher.

So you either have to buy something that costs less than the balance on the card, letting One4All drain the remaining balance in fees 18 months after activation, or you have to transfer the value of the card into an eGift voucher.

When I finally figured out the correct link to use to convert a gift card into an eGift card, I was met with a cheerful message saying the "sorry this functionality is disabled". So that leaves me with spending the card in-store.

Also, the company do something that is very sketchy: one of the (alleged) ways of transferring your balance into a eGift is done via a completely separate website (sorry, can't link to it as trustpilot disallows it) which ... is not hosted as part of the main one4all domain. I was sure it was a scam, but sure enough, there is a direct link to it buried in the main one4all website.

Why is this bad? It's yet another example of unserious companies training their users to get scammed. Why not add it to the main website so it's clearly affiliated with the same company? No idea. That would be too straightforward and sensible. There's nothing to stop a scammer setting up a similarly-named website and harvesting your card details. Triple-check that it's legitimate before you hand over any details.

Oh and it didn't even work, because I don't have a 19 digit card number. There are 2 x 16 digit numbers, a 12 digit number and a god-knows-how-long serial. No doubt this method only works for a certain sub-class of One4All card, but why do I even have to navigate this nonsense?

There's also a predictable "download our app" (and give us all of your personal information) aspect to it. Do you _need_ an app? Highly doubtful, but companies love it when they can force users into needlessly installing one. I don't want to be coerced into installing an app to spend £15.

Do yourself a favour and cut out the middleman. Give your friend/family member the cash or a gift certificate from a store that you know they like. It's far simpler and they won't have to waste their time figuring out how to do the basics.

If you insist on buying a One4All voucher, make sure the recipient likes spending it in-person (where it's easier to do part-payment) and the shops they like are covered.

But in general just don't.

21. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Mark, We appreciate you taking the time to share such detailed feedback regarding your experience with our gift card. Unfortunately, when spending online the balance of the gift card must cover the full transaction cost as most retailers do not have an option online to add another card .

You can use this as part payment instore simply tell the cashier the value on your card and they can swipe this through, and you can pay the balance. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.
The 19 digit number you have been asked for is the retailers own gift card and not your One4all card .When using online. please make sure you use your One4all gift card as a prepaid Visa Debit card and not a gift card as the ‘Gift Voucher’ or ‘Gift Card’ option is for the retailer’s own gift card.

The One4all app is essential for spending the card due to its ability to track the gift card balance, view transaction history, and add the card to digital wallets like Google Wallet and Apple Pay for in-store and online spending. If you have a standard physical card you can use this without the app .

Saanut 1/5 tähteä

Digital gift card cannot be added to…

Digital gift card cannot be added to Apps easily. And the digital gift card cannot be added to Wallet.

22. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We appreciate you sharing your experience regarding the digital gift card. To add your digital card to you wallet. Download the One4all App and add your gift cards, from here there is the option to add all your gift cards to either the Apple Wallet or Google Wallet,

Saanut 1/5 tähteä

I'm being charged 90p a month even if I…

I'm being charged 90p a month even if I make no transactions. I'm worried I'm going to run up debt without buying anything. Going to cancel my account & card and notify the FCA.

22. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Dex, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of £0.90 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444.

Saanut 1/5 tähteä

This is probably the biggest legally…

This is probably the biggest legally allowed scam in the UK. I got a £50 card for Christmas and struggling to spend it. Most of my shopping is online, so you cannot spend over £50, it has to be up to that amount. You cannot split it with a credit card, you cannot top it up and if you spend in stores you have to provide exact amount on card available. Its a complete joke. You're left with small unspendable amounts which they inevitably pocket. AVOID!!!!!

21. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Colin, We are truly sorry to hear about the frustrating experience you've had trying to use your gift card. Unfortunately, when spending online the balance of the gift card must cover the full transaction cost as most retailers do not have an option online to add another card .

You can use this as part payment instore simply tell the cashier the value on your card and they can swipe this through, and you can pay the balance. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.

Saanut 5/5 tähteä

Brilliant idea.

Brilliant idea.. struggling to buy my daughter something these vouchers perfect for her .. fast delivery easy transaction

7. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Victoria, We're so happy to hear our vouchers were the perfect solution for your daughter's gift! We appreciate your kind words about our fast delivery and easy transaction.

Saanut 1/5 tähteä

Live in NI can't redeem online.

Live in NI can't redeem online.
Limited number of retails accept in NI and I don't live near any. Tried to get refunded into bank account as per online guidelines from one for all but have too many forms to complete and authority needs given before they will do it. Basically stealing money and make it impossible to use.

20. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Susan, We are very sorry to hear of the difficulties you've experienced trying to use your gift card . You can use your card online To view our most up to date list, please go to https://www.one4all.com/retailer.html. All retailers with a red arrow cursor beside them can accept your card online also.

Saanut 1/5 tähteä

I hate giving 1 star reviews but ...

I hate giving 1 star reviews but ...
I've been given several of these cards as gifts and they are so hard to use. I've tried both in store and online and they are always declined. In store this has happened several times and it's embarrassing, I felt like I was being dishonest. I even tried to use it in the John Lewis that it had been bought in, no luck. It's crazy.

20. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Sarah, I am sorry to hear of your experience using our gift cards.
Please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444.

Saanut 1/5 tähteä

This card is so very easy to buy

This card is so very easy to buy, online or in shops and post office.
However, try to spend from it on line, or worse try to save to Google wallet, sso you can use Gpay, a bloody nightmare I tried for over 6hrs, does not except it, don't bother, use cash or a bank card.

19. elokuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Tony, I am so sorry to hear of the issues you are having with one of our gift cards. I have reached out to you via your Trustpilot account to see if I can assist you in any way. Please put your card number into the reference section and I will contact you shortly

Saanut 1/5 tähteä

Use it if you like to donate the odd few pound to the company

I had one with a few pound left but couldn't remember the exact balance, so couldn't use the remaining for a long time. By the time I remembered to check the balance online, though still had a couple of months before its expiry day, their system could no longer recognise the card! what a joke! Don't understand why people would want to use it!

18. elokuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Neng, If you email customer care at help@one4all.com giving them that card number, they should be able to locate the card and see if any charges were taken from the card.

Hi there I am really sorry to hear this. I have requested further details via your Trustpilot account. If you can put your card number where it asks for a reference, I will take a look at it for you

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