One4all Gift Cards UK Arvostelua 

6 832
•
TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I would say they're fab for saving for Christmas and spending my own money but that would be a lie. It took approximately 98756 attempts to capture my id. Its now taken 3 times the length, blood from... Näytä lisää

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Saanut 1/5 tähteä

Absolute rubbish do not gift this card. After 1 year a 90p service charge is deducted monthly. It is not easy spend the remaining balance. You have to know exactly how much is remaining on... Näytä lisää

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Saanut 1/5 tähteä

I’ve found the One4all card frustrating to use, particularly when trying to pay online. A gift card should make shopping straightforward, but using this one has felt unnecessarily complicated. What... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was struggling to buy vouchers from ireland in pounds sterling, due to my Irish address. The uk retail websites just would not accept my details and kept throwing me back to the Ireland websites.... Näytä lisää

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Yrityksen tiedot

  1. Yrityslahjat

Yrityksen kirjoittama

At One4all, we believe that every gift should feel as special as the person receiving it, that’s the magic of the One4all Gift Card! Whether it’s for a birthday, a holiday, or just to show you care, this little card unlocks a world of possibilities. From fashion to food, gadgets to games, homeware to experiences, it can be spent with some of the UK’s largest retailers, including Boots, Marks & Spencer, Currys, Primark, IKEA, and so many more. One4all Gift Cards - Shop local, in-store or online with 10,000+ brands! One4all Multi-store Gift Cards. Multi-store gift cards give people the freedom to choose what they really want, with the flexibility to spend across a wide range of retailers and brands. One4all multi-store gift cards are available in digital and physical formats, making gifting simple, thoughtful, and easy to personalise. One4all Digital Gift Cards Digital gift cards can be sent instantly by email or text, making them perfect for birthdays, thank-yous, celebrations, and last-minute gifting. Choose a value, personalise your gift with a design (pick one of ours or create your own), or even add a video message — then send it in seconds so the recipient can spend it on something that they really want. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.com quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

7 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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2,1

Kaikki arvostelut

(6 832)

1 199 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

You can not print a voucher and insert…

You can not print a voucher and insert in a birthday/special card. This his not ideal when it is someone who you do not want to ask them for their contact details before they get the gift.

15. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Thank you for sharing your feedback. We understand your concern regarding the inability to print a physical voucher for gifting purposes, especially when you wish to surprise someone without requesting their contact details beforehand. We appreciate you bringing this to our attention.

Saanut 5/5 tähteä

A great way to give a gift if your mobility is limited.

As an older person who finds present shopping really difficult. Gift cards are the way forward. These are good because they give a choice to the recipient.

18. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Carol, thank you for your 5 star review. We appreciate you taking the time to leave it for us, warm regards, O4A

Saanut 5/5 tähteä

I never had any problem with one4all…

I never had any problem with one4all gift card, I get them for my birthday and Christmas they easy to use not like that life style now that a big problem l don't want to received them ever again

10. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, Thank you so much for your wonderful 5-star review! We are delighted to hear that .

Saanut 1/5 tähteä

complete rubbish use this service if…

complete rubbish use this service if you want to spend days on settings shamefull service.

16. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We're sorry our service caused frustration with settings.
Hi there, Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444. so they can assist you with any issue you are having.

Saanut 1/5 tähteä

What is the point of offering online payment card?

What is the point of offering an online voucher that keeps getting declined? £40 limit online not obvious on the website. Can't use as part payment towards something. Even when spend is less than £30 it gets declined. Rubbish!

Picked this as it covered shops and restaurants. Should've picked love to shop instead.

16. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, I am truly sorry to hear about the frustrating experience you've had with the online voucher and its limitations. please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444 and they can look into why your card was declining.

Saanut 1/5 tähteä

Awful, Avoid and Absolutely Useless

Awful, Avoid and Absolutely Useless!

I have nothing much else new to add but to second what everyone else has complained about - they are correct.

These cards are unusable in the majority of normal situations. They are called gift cards but are formatted like a debit card when sent electronically. This creates so many restrictions on how you can spend them, it makes them useless.

Any change you request is chargeable, so the values drops on the cards meaning you need to spend more money to use them.

It's very likely engineered to operate this way as a con to extort more money out you because why on else would a company make something that should be so simple, so difficult.

AVOID - but more importantly, tell ALL your friends and family to avoid, because not many people check Trustpilot before buying these things because why would you??

Customer service is as useful as a chocolate teapot too..

UPDATE: I have received a message from trustpilot telling me that one for all are asking for all of my details so they can verify I am customer, and if I don’t submit all of my personal details, my review may be deleted.

I think that speaks volumes that they are even using such cynical tactics to try to reduce the number of horrendous reviews they’re getting. This truly is a company to avoid completely.

16. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Matthew
Thank you for sending your details into O4A.
It gave me a chance to review your client history with us and to see what issues you may have had as a customer.

First of all we are sorry to hear that your experience with our card(s) and our customer service has been so frustrating. We understand your concerns about where the card can be used and charges associated with changes.

The card number you sent me was a digital that you requested to have changed to a physical card, and I am happy to confirm that was processed as such.

The message you received from Trustpilot is a standard one they send to all customers and not in any way designed to put you off leaving us a review. We appreciate each and every review, good and bad as it assists us to improve our services for everyone.

We thank you for leaving us a review and hope if you do use O4A again, your experience is a better one.

Saanut 1/5 tähteä

worst gift card to give someone!!!

worst card to give someone!!!! its so limited i want to buy something off amazon its the best and mostly the cheapest place to buy most things and you can not use the card on amazon, you can not buy another gift card using this gift card so basically stuck with only high price retailers its rubbish .... should buy everywish gift card instead way better

15. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Adam, We are very sorry to hear about this. Unfortunately, Amazon is not currently a participating retailer with the One4all Gift Card.
To view our most up-to-date list of participating retailers, please visit our website : https://www.one4all.com/retailer.html
Retailers marked with a red arrow icon can also accept the card for online purchases. We recommend checking the directory before making a purchase to confirm acceptance.

Saanut 5/5 tähteä

Great gift

My daughter-in-law was thrilled with the voucher.

14. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Grace, We're so happy to hear that your daughter-in-law was thrilled with her gift. We appreciate your kind words.

Saanut 1/5 tähteä

0 stars - avoid

IMPORTANT! - if you are reading this and have been burned by One4all's truely terrible consumer practises. Go re-paste the review on their parent company trustpilot - BlackHawk Network

Previously had the misfortune of a One4all card.
Things to note:
1) After a period of time they will start charging monthly fees for the card, deducting it from the balance. They do not inform you of this and its in the small print.
2) Difficult to spend online. You need exactly the right amount or under the value to spend it as payment methods cannot be split.
3) There used to be a workaround for point 2 of purchasing an online e-voucher for the store you want to split the payment. They have now stopped allowing this.
4) A quick google says you can use their own platform to exchange for e-vouchers. This is not the case, you need a specific one4all exchange voucher in the first place. One4all doesn't make this transparent at all.

Its pretty clear from the above to me that they make it as difficult as possible to spend the cash so that they can collect it in fees. Awful awful gift card - avoid!

15. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Antony, Thank you for taking the time to share your detailed feedback. We apologize for the frustrating experience you've had with our gift card and the difficulties you encountered.. Your comments are very important to us as we continuously strive to improve our services and transparency.

Saanut 1/5 tähteä

Never again!

It was quite complicated to use. Took multiple attempts. When the confirmation arrived by email it did not state in any email who the electronic gift card was being sent to which was annoying. This is the main point that needs checking! I would not use again

7. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Fiona, We are truly sorry to hear that you found the process complicated and that the confirmation email lacked crucial information about the recipient. We understand how frustrating this can be and appreciate you bringing this to our attention. We are always looking for ways to improve our service.

Saanut 1/5 tähteä

Honestly wish I'd never bought it

Honestly wish I'd never bought it! It's so difficult to spend as you can't put extra money towards the purchase. It has to be the exact amount on the card or less. Which then means you usually spend less and there is extra money on the card you can't use!
I wanted something that was £25.99, but it wouldn't let me use the card as my card was for £20. So I'd have had to have a card with £30 and wasted the £4.01.
But let's face it, how often can you spend EXACTLY £20? There is always something left over, as most things end in 99p, then you wouldn't be able to buy anything with the 1p, imagine all the pennies people can't spend on their cards that then gets wasted and goes to the company instead! Absolute con merchants. Won't be using again.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Katrina, You can use your One4all Gift Card as part payment in store. Simply let the cashier know the amount available on your card, and they can process this value before you pay the remaining balance using another payment method. Most retailers can accept up to three forms of payment; however, acceptance of part payments is at the discretion of each individual retailer.
When shopping online, the available balance on your gift card must be sufficient to cover the full value of the transaction. This is because most online retailers do not offer the option to split a payment across multiple cards or payment methods.

Saanut 5/5 tähteä

Easy to follow instructions

Easy to follow instructions

10. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, We're truly glad to hear that our instructions were easy to follow. Thank you for your wonderful feedback!

Saanut 2/5 tähteä

Have been stuck with using these gift…

Have been stuck with using these gift cards up throughout the last two years,( got landed with six of em'). Do your friends and family a favour and tell them to NEVER invest money in One4All gift cards for you or anyone else EVER!! They really are nothing short of a scam - often not accepted, as others point out difficult to use unless you know the exact balance...and there in lies the problem. You may think you know the balance, i actually wrote the balance on the card itself just incase i should forget following a previous purchase so theres no way i'd mistake what i knew to be still available on the card. No no no, All4One starts taking a 90p monthly fee from your card month after month until the balance has been completely stolen away in,( one must assume as its not clear) admin charges??? My last two cards should have registered as a little over £10 last used earlier this year.......the balance left today is a mere 43p remaining, all taken away....for what we will never know. A rippoff fair and square, a business model that should be outlawed. Now cutting the cards up. Tell everyone and anyone to avoid these cards, they are a con. The expiry dates on both cards are June 2027 and May 2028, so loads of time to use them you might think....wrong. Supposing the cards had been put in a draw and not used until needed on some pressing concern, by the expiry date on either card, the gift balance would have been wiped out completely with fees long before expiry was due. £100.....thats quite alot of money to flush down the toilet.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi there, we appreciate you taking the time to share your detailed feedback regarding your experience with the gift cards. We understand your frustration with the challenges you've encountered, particularly with acceptance issues and the monthly fee deductions. . Your comments are invaluable as we continuously work to improve the gift card experience. Please contact our Customer Service team via help@one4all.com or via phone at 03700 84 4444 regarding the amounts deducted.

Saanut 1/5 tähteä

I’m honestly quite disappointed with…

I’m honestly quite disappointed with how this situation has been handled. It has now been a week since I was asked for feedback, and I still haven’t received a clear solution regarding my digital gift card.

Since this is a digital gift card, I believe the transaction should only require the relevant email addresses. My friend lives in London, but he has a Costa Rican phone number, so the fact that the phone number doesn’t work should not prevent a digital gift card from being sent.

The money was already taken from my account, but the gift card was never sent or received. I purchased it with the intention of sending it as a gift, and I was actually planning to purchase another one for my friend’s birthday. However, after this experience, I don’t feel comfortable making another purchase until this issue is resolved.

I would really appreciate a proper explanation and a solution, especially since the payment has already been taken and this has been unresolved for over a week.

6. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Lucia, We appreciate you taking the time to share your feedback regarding your digital gift card experience.

Having reviewed your order, I can confirm that there was an issue processing the payment at the time of purchase. As a result, the order was not completed and a refund has been issued.

Please note that it can take up to 7 working days for the refunded amount to appear in your bank account, depending on your card issuer or bank's processing times. We kindly ask that you monitor your account during this period.

We sincerely apologise for any inconvenience caused and appreciate your patience while the refund is being processed.

Saanut 1/5 tähteä

Getting declined and the people at a…

Getting declined and the people at a store acting like you don’t have money is not cool when the card says redeem at these six locations… Then have to spend an hour trying to figure out your website when we never needed to use the website in the first place, you just needed to give the person that bought it an activated card. This is a racket to try to get you not to use your own gift so that they can take the money back and pocket the cash they even have the nerve to say treat this “card” but rather piece of paper as it is cash and frankly, I find that to be a lie. It is not cash, it cannot be used for any legal debt in the United States and more over can’t even be used at most stores. You should be ashamed of yourself.

13. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, we are very sorry to learn of the difficulties you are having. It would appear your review is in relation to a US gift card. Please reach out to the customer service line noted on the back of your gift card for further assistance.

Saanut 1/5 tähteä

One4all is essentially a scam

One4all is essentially a scam. Don’t get the gift cards, you can’t check your balance, you can’t spend the funds. They just want to make it so impossible to spend the money that you give up, at which point they can charge a small “fee” which eats it all up. Scam.
Edit: after writing this review I can’t access the One4all website to check my balance as my “access is temporarily restricted because of suspicious activity”. You couldn’t make up how bad this company is.

13. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Ruby, I am sorry to hear you are having issues checking your O4A gift card balance.

I have included the balance checker here https://www.one4all.com/one4all-checkbalance

After 18 months if a balance remains on a card an inactive balance charge of is applied to the card starting on the anniversary of the issue date of the card. If you send in your card details into customer service I will be happy to refund these back onto your card for you (email - help@one4all.com )

warm regards
One4all

Saanut 5/5 tähteä

I was quite easy to navigate the…

I was quite easy to navigate the process, just how I like it to be. 💯👍🏽

11. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi there, thank you for leaving us feedback. We appreciate you taking the time to do so, warm regards, the O4A team

Saanut 1/5 tähteä

Bad Present

I have always hate gift cards as presents. I had a terrible experience with M&S. When I was on the payment section, there was no icon or instruction to use One4All gift cards. I went to the Q&A section of the website. It gave instructions of how to use it. I went back to the payment process. I put in all the details. It then said 'card declined'. I went to the One4All website and it said I have £30 left on the card. I now have to call M&S and see if it will help me spend it.

13. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi John, I am sorry to hear you are having difficulties spending your gift card.

How to Spend Online – UK

To spend your gift card online, please follow the below steps.
• In payment options at the checkout, select 'Visa' or 'Visa Debit Card'.
• Use the 16-digit card number located on the front or back of the card.
• If located on the front of the card, your Valid Thru will appear here. If located on the back of the card, your Valid Thru will appear behind the silver panel on the back of the card.
• Find the CVV2 number and behind the silver panel on the back of the card.
• Use your name and address for Billing Details/name on the card.
• Complete checkout

Please note due to the 5th AML (Anti Money Laundering) Directive there is a maximum online spend limit of 40.00 Pounds for all standard cards issued for 120 Pounds or under.
Please ensure the retailer is listed as participating here: https://www.one4all.ie/retailer.html
All online participating retailers are indicated with a red icon on the retailers' image.

Saanut 1/5 tähteä

Useless

We received two cards as wedding grafts. £20 and £55. Retired to use them directly in Dunelm amd advised to load the money onto an app. I have tried this and time and time again, the app has refused to recognise my detail whether it is login or does not agree that there should be £75 on it. It is frustrating and a waste of time. We really need advice on how to get the money rather than vouchers that are never recognised.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, I am sorry to hear of the difficulties you have been having. You can contact us via phone by calling 03700 84 4444, by email at help@one4all.com or you can reach out to us via DM. We would be happy to assist.

Saanut 5/5 tähteä

Another review for One4all…

I am writing another review for One4all because I have had another great experience, which puts another gift card provider to shame.
Very minor problem, when I last purchased a gift card, I should have received a code for £5 off a future purchase. I never received the code, so after a bit of checking, customer service admitted it was an error, and added £5 to a gift card I already have. They really went above and beyond.
Compared with a well known US provider who sent me a supermarket £15 e.gift card which doesn't work, they absolutely didn't want to know. I swapped 15 e.mails with their Ai customer service, unable to get a human reply. So they have my £15, and I have nothing.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Keith it's great to hear from a loyal customer. Thank you for leaving us feedback. We appreciate you taking the time to do so, warm regards, the O4A team

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