One4all Gift Cards UK Arvostelua 

6 831
•
TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I would say they're fab for saving for Christmas and spending my own money but that would be a lie. It took approximately 98756 attempts to capture my id. Its now taken 3 times the length, blood from... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolute rubbish do not gift this card. After 1 year a 90p service charge is deducted monthly. It is not easy spend the remaining balance. You have to know exactly how much is remaining on... Näytä lisää

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Saanut 1/5 tähteä

I’ve found the One4all card frustrating to use, particularly when trying to pay online. A gift card should make shopping straightforward, but using this one has felt unnecessarily complicated. What... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was struggling to buy vouchers from ireland in pounds sterling, due to my Irish address. The uk retail websites just would not accept my details and kept throwing me back to the Ireland websites.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Yrityslahjat

Yrityksen kirjoittama

At One4all, we believe that every gift should feel as special as the person receiving it, that’s the magic of the One4all Gift Card! Whether it’s for a birthday, a holiday, or just to show you care, this little card unlocks a world of possibilities. From fashion to food, gadgets to games, homeware to experiences, it can be spent with some of the UK’s largest retailers, including Boots, Marks & Spencer, Currys, Primark, IKEA, and so many more. One4all Gift Cards - Shop local, in-store or online with 10,000+ brands! One4all Multi-store Gift Cards. Multi-store gift cards give people the freedom to choose what they really want, with the flexibility to spend across a wide range of retailers and brands. One4all multi-store gift cards are available in digital and physical formats, making gifting simple, thoughtful, and easy to personalise. One4all Digital Gift Cards Digital gift cards can be sent instantly by email or text, making them perfect for birthdays, thank-yous, celebrations, and last-minute gifting. Choose a value, personalise your gift with a design (pick one of ours or create your own), or even add a video message — then send it in seconds so the recipient can spend it on something that they really want. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.com quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

7 t. arvostelua

5 tähteä
4 tähteä
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2 tähteä
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2,1

Kaikki arvostelut

(6 831)

1 199 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Very poor

Very poor, would waste your time. Can’t use these gifts cards unless you buy something of the same value or less. Very poor that you are unable to purchase something online & have this gift cards unless balance deducted & pay the difference buy debit/credit card.

Poor. Stay clear, more hassle than they’re worth.

2. lokakuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

We are very sorry to learn about the frustration you experienced while trying to use your gift card online.

When shopping online, the gift card must cover the total value of the order, including shipping, because most website checkout systems do not support split payments across multiple cards. However, you can use the card for part-payment in physical stores by asking the cashier to charge the exact balance of the gift card first and then paying the remaining difference with another payment method. We appreciate your valuable feedback and regret the inconvenience this has caused.

Saanut 1/5 tähteä

SCAM

This transaction went through because of fraudulent activity. The transaction was not authorised by me. Money has been refunded by the bank as a gesture of goodwill as it seems that somehow it appeared genuine. Do not install an app called "anydesk" as it takes control of your devices.

16. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

HI Bryn,

We are deeply sorry to hear about your experience with this fraudulent activity and the distress it has caused. Thank you for bringing this warning to our attention, as customer security is extremely important to us. We are relieved to hear that your bank was able to issue a refund for the unauthorized charges.

Saanut 1/5 tähteä

The rerecipient has not received the…

The rerecipient has not received the gift card yet due to royal mail’s incompetencies

2. lokakuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Lisa, I am sorry to hear this. I will reach out to you via your hotmail account for some details to allow me best help you resolve this issue

Saanut 1/5 tähteä

AVOID THIS CARD

AVOID THIS CARD
I have so many issues trying to use this card. I can't add onto my Apple wallet because when I search for the One4ALL app it doesn't come up in App store. I can't change my region currently set to Australia as I am part of a family account (as recommended by AI search to fix above)- so essentially the gift voucher is completely useless, because when I go to the shop, they can't accept the digital gift card.
AVOID

28. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Helen, We are sorry to hear this . Please contact our Customer Service team at help@one4all.com or 03700 84 4444. They can investigate this further and provide the assistance needed to help resolve the matter.

Saanut 1/5 tähteä

These cards are vile and impossible to…

These cards are vile and impossible to use. PLEASE DON’T PURCHASE for anyone!! It’s the worst present ever. They make it so difficult and know people give up earning them millions for nothing each year.

28. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, Please get in touch directly to our Customer Service team by emailing help@one4all.com or by calling 03700 84 4444. and they will assist you with any issues you are having they and can look into this further for you and help resolve this.

Saanut 1/5 tähteä

Iv had a card for atleast 18 months…

Iv had a card for atleast 18 months worth £15 trying to spend it is a nightmare. The one place I want to use it claims to not accept it, I asked one4all and they claim its a fault, they dont seem to want to help. I wouldn't recommend this as a gift card.

27. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Sean, To help us look into this issue and resolve it as quickly as possible, we’ve reached out to you through your Trustpilot account for some additional information.

Saanut 1/5 tähteä

Really disappointed and quite annoyed!

Today I discovered that gift cards can be subject to management fees, something I had never encountered previously, until I interacted with a One4All card.

A version of which had be knocking around in a draw for some time after a relative had bought me one for Xmas. Given there was only "Valid From" date and no expiration, I wrongly assumed I could spend the gifted amount whenever I chose.

As some time had passed and I'd forgotten the amount gifted, I decided to check the balance on the One4All website, only to discover that the amount remaining was zero! This I subsequently discovered was because One4All had been charging me a 90p a month management fee, which at no time was highlighted in any of the packaging, and I'm fairly certain the relative that gifted the card was totally oblivious to.

The end result is that One4All have taken the entire gifted amount in monthly fees, leaving me certain I will never, ever use their service to buy a gift card for some one!

27. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Craig, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of £0.90 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444.

Saanut 1/5 tähteä

Pointless if can't be used for part…

Pointless if can't be used for part payment! You pay for money you can't use!

27. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi, You can use your One4all Gift Card as part payment in store. Simply let the cashier know the amount available on your card, and they can process this value before you pay the remaining balance using another payment method. Most retailers can accept up to three forms of payment; however, acceptance of part payments is at the discretion of each individual retailer.
When shopping online, the available balance on your gift card must be sufficient to cover the full value of the transaction. This is because most online retailers do not offer the option to split a payment across multiple cards or payment methods.

Saanut 5/5 tähteä

I messed up

I messed up, my mistake and I was refunded. I’m amazed! So helpful too
Thanks again

23. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Celia, We're so glad we could assist you and that everything worked out. We appreciate your kind words!

Saanut 1/5 tähteä

Still not get the gift card

Still not get the gift card. Ordered it on 16th september

24. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi I am sorry to hear you have still not gotten your gift card. I have reached out to you via your email account for further details so I can assist you further

Saanut 1/5 tähteä

Absolute waste of time

I was given two cards for Christmas, nine months later I still haven’t managed to use them. They’ve been declined at the three stores I’ve tried using them in, all listed as retailers who accept them and can’t get them accepted online either. Complete waste of time and money

23. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Aaron, I am really sorry to hear this. I will reach out to you via your Trustpilot account for some details. Please include the long card number where it asks for the reference number for both your cards and I check to see why you haven't been able to use your cards

Saanut 1/5 tähteä

Won't allow me to type in verification…

Just trying to get gift card
Won't allow me to type in verification code to confirm login.
Got code but unable to type into the box provided
Help video is in another language. You couldn't make it up.

Was given as a gift have called sender and told them to get a refund
Spent far to long on this already.

Not enough time to send email complaint as times out.
Can't speak on the phone as need 16 digit card number. Haven't got.
Complete joke
Don't use this company if you got any intelligence.

21. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Steve, We are sorry to hear about your experience. We have contacted you via your Trustpilot account to gather some additional information, which will allow us to investigate this matter further and work towards a resolution for you.

Saanut 5/5 tähteä

A great online service

A very easy to use online ordering process with personal message and gift card options. Based on the digital gift card I opted for as a present, the speed of service and the email delivery of the gift card to the recipient was excellent (10 minutes)
I will use this service again and recommend it to others.

12. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Thank you for taking the time to share your positive feedback. We’re delighted to hear that you had a good experience.

Saanut 1/5 tähteä

If I could give a minus review I would

If I could give a minus review I would. These are always trouble to use. No end of hassle. The worst gift card you could buy.

20. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

We are truly sorry to hear about the ongoing difficulties you've experienced with our gift cards. We understand your frustration and appreciate you bringing this to our attention. Please contact our customer service team via email at help@one4all.com or call 03700 84 4444 so they can assist you further.

Saanut 1/5 tähteä

Absolutely shocking service.

Absolutely shocking company to deal with. I spent £26 of my £100 gift card, but I lost the email link which would allow me to re issue the card and pin.

Asked countless times for them to help, made a complaint and got and got fobbed off saying they don't have access to the other part of their business so I had to use the link I got no where with.

I would never trust this company again. Surely there should be a back up in these circumstances as I can't be the first person who has lost their link.. I'm £74 out of pocket and absolutely furious.

~update - surprise surprise, emailing as One4all suggested leads to exactly the same outcome. Please use the link I have tried 3 times!

- Update 3. Exactly the same outcome. It is not our department, please use the link.. now either the customer service representatives are AI or incapable of taking any initiative.

They have received £100 of my cash and only redeemed £26, why NO ONE in this business is prepared to help is beyond me and I stand by my review 100%

17. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Hi Stuart , We have contacted you via your Trustpilot account to gather some additional information, which will allow us to investigate this matter further and work towards a resolution for you.

Saanut 1/5 tähteä

I would never ever EVER buy one of…

I would never ever EVER buy one of these gift cards.
I've now tried to use it 3 times in a store which takes it for it to not be working at the till. I was told that it may be damaged or faulty by the employee at the store and to ask for a replacement as i double checked my app and it had credit on it.
I have tried contacting customer service but i can only write one sentence in my message and they have still not responded. The app is useless, no option for help only generic F&Q's.
Also, and the more disgusting thing is if you don't use it after a set amount of time, 'management fees' start coming off the card.
FEES TO MANAGE WHAT?! THE FACT IT'S SAT IN MY PURSE?!?! RIDICULOUS.
DO NOT BUY THESE GIFT CARDS

19. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

We are truly sorry to hear about the incredibly frustrating experience you've had with your gift card, especially the repeated issues with it not working in-store and the difficulties you've faced trying to reach our customer service team. We understand your concerns regarding the management fees and the lack of comprehensive support in the app. We would be happy to help you with this please contact our customer service team via email at help@one4all.com or call 03700 84 4444 so they can assist you further. Alternatively you can send us a Direct Message on Facebook or Instagram.

Saanut 1/5 tähteä

My heart sinks when I get one of these

My heart sinks when I get one of these. It's always touching, and quite lovely, to get a gift, but Dear Lord these things are hard to use. I'd rather not get anything as then I'd not have to waste time trying to get into an account I rarely use, finding out their instructions are not very intuitive. Want a tip? Give someone vouchers from a shop they love - not this. Nice idea. Terrible execution.

19. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

We are truly sorry to hear about your frustrating experience with our gift card. We understand that the process of using it was not as straightforward as it should be, and we appreciate you bringing this to our attention. Your feedback about the instructions and the overall usability is invaluable as we continuously strive to improve. If you need any help our customer service team are here to assist and can be contacted via email at help@one4all.com or call 03700 84 4444. Alternatively you can send us a Direct Message on Facebook or Instagram.

Saanut 1/5 tähteä

Please do not buy these cards

Please do not buy these. My children have been given multiple of these cards. If you don't use them, you get charged 90p amonth 'card management fee', so they have lost money they were gifted. Also, you can only spend less than the value, as they work like debit cards not vouchers, so there is always some residual money left stuck on the card. I rang to get cards merged, as my daughter has 6 of these with small amounts on, and was told I have to email them and they would do it for a fee of £5. Their website and information on their app are inadequate and nothing about these cards is user friendly.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

We are truly sorry to hear about the incredibly frustrating experience you and your children have had with our cards. We understand your disappointment regarding the card management fees and the difficulties with residual balances. We also apologise for the inconvenience you faced when trying to merge cards and the unhelpful information on our platforms. We would be happy to help you further with this if you can send us a Direct Message on Facebook or Instagram.

Saanut 1/5 tähteä

You can not print a voucher and insert…

You can not print a voucher and insert in a birthday/special card. This his not ideal when it is someone who you do not want to ask them for their contact details before they get the gift.

15. syyskuuta 2026
One4all Gift Cards UK-logo

Vastaus yritykseltä One4all Gift Cards UK

Thank you for sharing your feedback. We understand your concern regarding the inability to print a physical voucher for gifting purposes, especially when you wish to surprise someone without requesting their contact details beforehand. We appreciate you bringing this to our attention.

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