Easy to save each month, delivered early, easy to use and takes the pressure off a bit, so it is not all last minute, love it - will do it for next Christmas as well.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Love2shop cards very limited places to spend, shame as I feel it is a total waste of money. E voucher is best option, still waiting to hear if I can have the card changed to a e voucher of course co... Näytä lisää
Yritys on vastannut
I was very impressed with the young lady that helped me sort my card out sorted out my pin number she spent time with me and she went above and beyond thank you very much I cannot remember her name... Näytä lisää
Ordered ten £10 vouchers. Had to input my name and address 10 times, as there's no way of inputting how many vouchers you want. First website i've used which doesn't have a quantity option. Poor websi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Love2shop is the UK's leading multi-retailer gift card provider accepted at over 100 major retailers with more than 20,000 stores UK wide. Love2shop offers fantastic solutions from personal gifting to business reward programs and incentives. Love2shop has everything you need, from a business rewarding their staff to consumers looking to hit the High Street.
Yhteystiedot
20 Chapel Street, L3 9AG, Liverpool, Yhdistynyt kuningaskunta
- info@love2shop.co.uk
- love2shop.co.uk
3,4
Keskitasoinen
37 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Essentially a minor scam
I was forced into getting a Love2Shop card as the result of "saving" using the Park Xmas Savings system. Actually registering for the account, using the app and getting your card proved quite a faff, not least because the fingerprint logon option didn't seem to work. And when you get to the end of the process you find ... there's a small fee to pay when you actually translate your Love2Shop card into a gift card.
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Matt,
Thank you for taking the time to share your feedback. We’re sorry to hear that you found aspects of the process frustrating.
We’d like to clarify that customers are not required or forced to purchase a particular Love2shop product. The product ordered is selected by the customer during the ordering process, and orders can also be amended at any time before they are dispatched. We’re sorry if this wasn’t clear during your experience.
Regarding the issue you experienced with biometric/fingerprint login, we’d be happy to investigate this further. We have requested some additional information from you so that we can look into what happened.
In relation to the fee when exchanging a Love2shop gift card for another gift card, we appreciate that this may not have been expected. The applicable fee is shown as part of the exchange process. If you have received a digital Love2shop gift card, you may also be able to add it to your Apple Pay or Google Pay wallet and use it directly with participating retailers, without needing to exchange it for another gift card.
If you would like to discuss your experience with us directly, our Card Services team will be happy to assist. You can contact them on 0344 375 0739.
We hope we can resolve the issues you've experienced and thank you again for bringing them to our attention.
Thanks
Stacey
Tioma was absolutely amazing!
Tioma was absolutely amazing!
A great help, the system wasn't working properly and she did everything she could to help me! Give her a raise and a bonus
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Useless app
Useless app. Uninformed employees. Absolute waste of time trying to sort any issues. Not fit for purpose. Gift someone cash. This is useless. So bad I thought it was a scam. Still not able to access gift card nearly two months later.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi,
We’re really sorry to hear about your experience and completely understand how frustrating it must be to have been unable to access your gift card for such a long time. This is certainly not the level of service we aim to provide.
We have requested further information from you so that we can look into what has happened and work towards resolving this for you.
We’d also like to clarify that the Love2shop app is specifically for Love2shop Digital Gift Cards and is not used to access or manage physical Love2shop Gift Cards.
If you have a physical gift card or need further assistance, please contact our Card Services team directly on 0344 375 0739, who will be happy to help.
Thank you for taking the time to share your feedback. We genuinely appreciate it and hope we can get this resolved for you as soon as possible.
Thanks
Stacey
One of the most broken websites ever!
Tried placing an order for a gift card multiple times, it didn't support my Mastercard (first time I have ever had this issue), and when using PayPal the payments were always declined (again not had this issue anywhere else). When I tried to leave a support request to delete my account that form also failed with an issue. By far one of the worst websites I have ever used and in this instance has resulted in a lost sale and a lost customer. Will not be using again, will be using One4All instead!
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Matt,
I am sorry to hear you've had issues. If you can email us with further details we can look into this for you, our email address is help@love2shop.co.uk.
Thanks
James
Used this service for years
Used this service for years! They have a good wide range of vouchers available that suit everybody. Very quick service. Highly recommend.
12. elokuuta 2026
The order worked well with no hidden…
The order worked well with no hidden agenda. Thanks
6. syyskuuta 2026
Unable to activate cards as new webiste…
Unable to activate cards as new webiste will not send me a code to my email to get into my account!! Why change something that wernt broken to begin with. Been a customer for years for xmas! Now im left with £500 your choice cards and cant use them!
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
HI Chloe,
We’re sorry to hear about the difficulties you’ve experienced accessing your account and activating your cards. We completely understand how frustrating this must be, particularly when you have £500 worth of cards waiting to be used.
Please could you give us a call directly on 0344 375 0739 so that we can take you through our security checks and, once completed, we should be able to verbally provide the one-time passcode for you.
Our opening hours are 9am to 5pm, Monday to Friday, excluding bank holidays.
We appreciate your patience and apologise for the inconvenience caused.
Thanks
Stacey
I am really unhappy with this app I…
I am really unhappy with this app I haven't been able to use my many vouchers I have got for my birthday or Christmas because it's to hard to activate or to spend them. And when I tried to ask for help just website froze wouldnt even let me email them. This has happend alot now. Very unhappy with customers service won't even let me email them or make a complaint. Thanks a lot I wouldn't recommend this to my worst enemy.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Eleanor,
We’re very sorry to hear about your experience and understand how frustrating it must be to receive vouchers as gifts and then have difficulty using them. We also apologise for the issues you experienced with our website and for being unable to contact our customer service team.
We’d like to clarify that all cards purchased in-store are purchased active and are ready to use straight away, so there is no additional activation required.
If you’re still having difficulty using your cards or vouchers, our Card Services team will be happy to help. Please call us on 0344 375 0739, and a member of the team will be able to assist you.
Thanks
Stacey
Seriously dont brother
Seriously dont brother. absolute waste of time. I've £1000 of online Mastercard credit cards in £50 cards and cant spend them anywhere. Customer service takes forever. Please dont give these people your money and even worse your wasted time.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Simon,
We’re sorry to hear about your experience and understand how frustrating it must be to have multiple cards and find that you’re unable to use them as expected.
Our cards use credit card technology, and unfortunately, retailers are not generally set up to accept part-payments across multiple cards when shopping online. This means that the balance on a single card would need to cover the full value of the online transaction, as you would be unable to pay the remaining balance using another card.
We’re also sorry to hear that you experienced delays when contacting our Customer Service team. If you need any further assistance with your cards or would like us to look into your specific situation, please contact our Card Services team on 0344 375 0739, who will be happy to help.
Thank you for taking the time to share your feedback.
Thanks
Stacey
Really quick and efficient
Really quick and efficient, dealt with my issue immediately, and waited whilst I checked details to make sure the issue was fully resolved before signing off
11. syyskuuta 2026
Oma-aloitteinen arvostelu
I never made an order with you this was…
I never made an order with you this was someone trying to scam me
21. elokuuta 2026
Vastaus yritykseltä Love2shop.co.uk
Hi Philip,
I am sorry to hear this. If your bank details have been used for a purchase you will need to raise this with your Bank ASAP as fraud.
We will help with their investigation if requried.
Thanks
James
had a serious issue and was resolved so…
had a serious issue and was resolved so easily with such lovely staff
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Really easy to talk to an advisor
Really easy to talk to an advisor, and they will solve the problem right away, really helpful.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
E-gift voucher
I had problems redeeming a Love2Shop e-gift voucher. The Customer Service Advisors were extremely patient dealing with several e-mails and following their explicit instructions I was able to exchange the e-gift voucher for a physical gift card
11. syyskuuta 2026
Oma-aloitteinen arvostelu
The system is totally flawed
The system is totally flawed. Redeeming an e-voucher is almost impossible. Even the links take you to the wrong sites.
The only reason I have given 2 stars is for Sandra C, the agent who helped deal with this. She deserves 5 stars for trying to get the links to work. She was extremely helpful, friendly and polite and ended up sending me a physical card, as there was no way to redeem online. Thank you Sandra C 😊
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Diane,
Thank you for your feedback.
I'm sorry to hear that you have had trouble with navigating the website and redeeming your voucher, we are still trying to fix some of the links on our site and are constantly trying to improve the user experience.
I am very glad to hear that Sandra was able to help you get this redeemed and I'm sure she will be happy to know that she made a difference!
Thanks,
Rae
Very quick in dealing with enquiry.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
I received a card with £50 on it from…
I received a card with £50 on it from work as a incentive it expired just over a week ago I wasn't aware until I tried to use it. Its abit unfair that it can expire while still having money on it and never been used. Customer service wasn't much help either unfortunately.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Tina,
I'm very sorry to hear that your card has expired, we do our best to make expiry dates as clear as possible by printing them on the card, the card carrier, and displaying them within your Love2shop account if the card is registered.
As the card was provided to you by a corporate organisation, it was intended to be used before the expiry date. Our gift cards are valid for a generous period, and we encourage all recipients to use them within that time. If you believe there’s something we should be aware of regarding your unused card, please get in touch.
Thanks,
Rae
I made an error on my application
I made an error on my original claim , when I contacted the customer service team , my enquiry and error were quickly dealt with and my account restored.
I was very happy with the efficiency and response of the c. s team .
Many thanks
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Amazing, but awful website
I LOVE Love2Shop, like genuinely, it's a great product and has saved me a fortune over the years. But the website, oh goodness. Half the time the 2 factor authentication code takes so long to come through it's expired and I litearlly can't login, I've never known anything like it.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love2shop.co.uk
Hi Chris,
I'm glad to hear that you enjoy our products.
I am also sorry to hear that you're having issues with the website and receiving the one time passcode. That is something we are trying to correct, but in the meantime please could you give us a call directly on 0344 375 0739 so that we can take you through security and then we should be able to verbally provide the one time passcode for you.
Our open hours are 9am to 5pm Mondays to Fridays, excluding bank holidays.
You won't need to call us each time as you can select to trust the device you are logging in to and then we won't need to issue another one time passcode for a while.
Thanks,
Rae
Problem solving sorted .Quickly and politely
I phoned love 2 shop call line today and eventually spoke to a lovely polite young man name Liam . I had had a problem using my gift card in Boots but I must say that this young man sorted the problem very swiftly and politely. I can honestly say he's a credit to your company.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Trustpilot-kokemus
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