KCOM Arvostelua 

Blake and Ellis came to install my WiFi this morning. Absolutely lovely lads who made it such a relaxed and comfortable experience. They cracked straight on and made sure everything was up and working properly before they left.

very professional when dealing with issues , thanks

I have been with kcom/Karoo since 1999 that's 27 years loyal customer. Earlier in the year my contract was due to expire and I needed to extend it as we cannot recieve ms3 yet. A month later out of the blue we decided to move away. Kcom have said that we were breaking out of contract and pay the remainder of £670,I think this is absolutely disgusting way to treat a loyal customer, especially when the service wasn't that great anyway, and there was no way around it either, so they'll be getting the money back in the slowest possible way.

Installation was very good. All staff were polite, friendly and helpful. The company is easy to contact by phone.

💩CON ARE THE MOST USELESS UNRELIABLE PHONE COMPANIES IN THE UK! THE SERVICE BREAKS DOWN ALL THE TIME AND THEY DONT REPAIR FAULTS JUST BE RUDE AND ABUSIVE AND YOU PAY EFFECTIVELY DOUBLE WHAT BT WOULD CHARGE FOR FULL FIBRE BROADBAND AND THEIR SHIT SERVICE IS DEAD MOST OF THE TIME SO WHAT DO I DO WELL ITS TIME TO PLACE A CEASE ORDER WITH 💩CON YOU PHONE BT NOW ON 0800800150 AND THEY WILL GET YOUR NUMBER AND CEASE 💩CONS SERVICE AND OPENREACH INSTALL A BRAN NEW LINE AND YOU SAVE YOURSELF AN ABSOLUTE FORTUNE AND YOU NEVER USE 💩CON AGAIN SO DO IT NOW AS DUMPING THESE USELESS FOOLS IS THE BEST 👌 THING YOU CAN DO AND NEVER EVER USE 💩CON AGAIN ✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽✌🏽

helpful quick not pushy

The technicians and engineers who came, both for the initial pre-installation and then the final installation, were first rate. Both teams were very helpful and considerate throughout and highly professional, delivering everything as expected.

Blake and Ellis were absolutely top class, super efficient and quick in getting the job done. Really friendly and helpful in setting up the new app and ensuring all our devices were connected again.

Everyone I've spoken to about KCOM say it's so reliable and well worth going with. So I went with KCOM and the service was really as good as they'd said. Such helpful and friendly advisors. From setting up my account through to getting the broadband set up was so quick. It's working perfectly. Thank you.

Company is the only provider that has fibre where I live

Having bandwidth problems and they won’t upgrade me unless I enter into a new two year contract. Truly disgusting behaviour knowing I can’t swap over. The adviser started because I have a contract at present there is nothing they can do. They have me locked in and nothing I can do.

Kcom is expanding company now and they provide reasonable prices that works for normal income people like me.The customer service was clear, friendly ,precise and informative .

I was almost at the end of my contract and because of the discount I got when I joined KCom, the price was rising substantially. I rang them to enquire if I could reduce this and was offered a cheaper package, which I accepted

matt and Jake really good lads was working hard all day.

Great customer services, and also very helpful and knowledgeable

Fast and easy installation by a very friendly engineer. Works as advertised, I am very happy and I would recommend Kcom

I had a great experience with Blake and Ellis today, they were quick and helpful when fitting my new fibre WiFi and Blake explained everything clearly to me, thank you both for all your help 😊

Blake and Ellis just fitted broadband, needed to drill through the wall for cable, very tidy, informative and helpful,

I have lived in Hull all my life except for a few years when I was at Uni or living in Germany. In those days BT had a monopoly but we were lucky to have our own telephone company, much cheaper than BT with untimed local calls and 200 free phone calls a year. It never occurred to me to move to a different company when it became an option and if there is an issue , which happened once, their office is on Carr Lane so I just jumped on a bus and went in. When I developed some ill health they gave me a month's rental for £14.99. I am on the internet for hours every day and have never had to pay any extra.

Quick, clean and efficient service.