Quickline Broadband UK Arvostelua 5 032

The engineer stan s fix the job fast told me what was wrong grate serviseen

QuickLine has provided an exceptional service throughout. Special thanks to Harrison S for his kindness, expertise and patience. I would highly recommend QuickLine and Harrison to everyone, many thanks.

We upgraded to fttp and got booked in for 2 weeks time. The pre install happened the day after purchasing and our quickline Fibre engineer Bob was with us 2 days later.
Bob was brilliant. He wasn't about getting it done as quick as possible and more about how we wanted the cable routed and where we wanted our new router installed. He couldn't have been more accommodating or helpful.
In terms of engineers, couldn't have asked for better.
The install went smoothly and we were receiving our advertised speed straight away.
The actual service is brand new so can't comment on reliability, but customer service has been good with quickline recently.

Bobby, Lucy.F

Bobby went above and beyond to resolve the issue. Lucy.F did a great job of locating the box to bring the WiFi back online. DECO system is back up and working achieving 200DS in the bedroom. Brilliant work!

Bobby and Lucy.F and Reece Palmer they all did a very good job, Bobby qas a very polite lad and would recommend him to anyone, trust worthy and left him to it on his own accord. Thank you so much

Great job done

I was without internet for a while. Two engineers John Shepherd and Karl Allinson came out and worked hard all day to replace the damaged cable and successfully restore my connection.
I really appreciate the effort and work they put in to get me back online. Thank you!

The engineer who connected us (Dave B) was excellent. Discussed where things ought to go, listened to our opinions and was very patient when we couldn’t quite decide and changed our minds! The run up to the installation was not quite as smooth as the team putting the line in did so while we were out and put it in the wrong place. Dave B sorted it for us. Thanks, Dave!

Nathan M arrived today to fix our broadband. He was polite, knowledgable and fixed the problem. He is a credit to the company and deserves 5 stars.
However, the over all handling of our issue would get 3 stars. For me having to wait 48 hours for an engineer, when you live in a rural area and work from home isn’t acceptable. I’m hoping this is an isolated incident as the product itself, when working is good.

The young man that came was on his own and did a fantastic job despite me living in a caravan that is like a greenhouse on a hot day thankyou Jacob S ..good job done ... Sutton st james

Having decided to have fiber broadband installed by Quickline my impressions so far are the sales staff and the installation team have shown me they are both very helpful and efficient well done keep this up and I will be a happy customer for life

Excellent attention to detail at my property. The technician used his intelligence and knowledge to work out a solution to fulfil the task at my home .
Problems were overcome by his initiative and the job was excellently executed .
The installers name was Bobby and 2nd was Lucy
A job very well done

Harrison S did a great job of installing everything, and even stayed a bit late on a Friday evening to get everything finished off.

Hassle free set up with good communication, great speeds,great price for speeds

Craig who installed it was polite and helpful, and did a good job despite some challenging architecture in the way. The wi-fi is great

Our installer, Louise B, was excellent!! She rang to say she was on her way + arrived at the time she said she would. She was friendly and polite and quickly and conscientiously carried out her work. She explained every stage and checked that we were happy before she left.

Despite all the postcode searches telling me that fibre broadband isn’t in my area, thankfully I stumbled upon Quickline. The installation was arranged and done as planned and Mark Wood, our installer, was very polite, friendly, helpful, clean and tidy. The speeds I now have are fantastic. I would highly recommend.

Arrived in the time slot and phoned to say he was half an hour away. Friendly, professional. Explained everything he was doing, even vacuumed up after himself! Excellent service from Owen B, extremely pleased, a credit to your company. I would definitely recommend Quickline to to others.

Dan was extremely friendly and got the job done in good time and no hassle. Couldn’t of asked for a better person to do the installation.

Very proffessional and friendly staff.
Alvin our engineer whi installed quickline inside the property today was really lovely and very proffessional and went out of his way to be helpful.

Magic, spot on! Bobby and Shaun D, both really helpful and efficient.