The internet information did not. Indicate that the total cost would be more than twice what was shown,
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Japebo had the items I needed, both the domes and the wax guards for Oticon Reveal behind the ear hearing aids. Even though the product was sent from overseas, delivery was reasonable and the trackin... Näytä lisää
Yritys on vastannut
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll defini... Näytä lisää
Yritys on vastannut
Japebo stocks all of the accessories needed for my medical devices (hearing aids) at good prices, ships quickly and securely, and they are very communicative one-on-one when necessary. I couldn't ask... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Japebo.com
Yrityksen kirjoittama
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
Yhteystiedot
Fabriksvej 9A, 4200, Slagelse, Tanska
- info@japebo.com
- japebo.com
4,1
Hyvä
344 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Just what I needed.
10. elokuuta 2025
Vastaus yritykseltä Japebo.com
Hi Cathryn,
We’re delighted the product was exactly what you needed. Thank you for sharing your feedback!
You had the part that I needed to…
You had the part that I needed to replace and it arrived in great shape. Solved our problem. Thank-you!
13. elokuuta 2025
Vastaus yritykseltä Japebo.com
Hi Rita,
Thank you for your kind review. It’s great to know the replacement part arrived safely and helped fix the issue. We truly appreciate your trust in us.
Best regards,
The Japebo Team
Spare
Charger got here. Shipping was slow so I had to buy another one. Now I have a spare.
13. elokuuta 2025
Vastaus yritykseltä Japebo.com
Please note that we offer express shipping that delivers in 1 - 2 business days.
Kind regadrs
Thomas - Japebo
Vastaus yritykseltä Japebo.com
Mrs. V.,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
I have not received the items.
12. elokuuta 2025
Vastaus yritykseltä Japebo.com
Hi James,
Thank you for your feedback. We’re sorry to hear that your order hasn’t reached you yet. According to USPS tracking, your package is scheduled for delivery today.
If you do not receive it, please reach out to us directly and we’ll be glad to assist further.
Best regards
Thomas – Japebo
Helpful Customer Service
So many hearing aid models -- no way to know which part to order. Got the right part thanks to a very helpful staff person. My only complaint was that the plug for the charger was designed for a European outlet and is not usable in the US, but I was able to substitute one of my own.
11. elokuuta 2025
Vastaus yritykseltä Japebo.com
Hi David,
Thank you very much for your kind review. We’re delighted to hear that our customer service team was able to help you find the right part for your hearing aid. We also appreciate your feedback regarding the charger plug. Since our products are supplied in their original versions, some plugs may be designed for European outlets, but we’re glad to hear you could use your own adapter successfully. Your input is valuable to us, and we hope your new part serves you well.
Excellent service
Excellent service, early arrival of charger, and exactly what I needed. I'm super excited about the product. Thank you so much.
10. elokuuta 2025
Vastaus yritykseltä Japebo.com
Hello Bee,
Thank you so much for your wonderful feedback! We’re delighted to hear that your charger arrived early, was exactly what you needed, and that you’re excited about the product. We truly appreciate your trust and look forward to welcoming you back to Japebo.
Kind regards
Thomas – Japebo
Vastaus yritykseltä Japebo.com
Hello Georgina,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived promptly and that everything was exactly as expected. We look forward to welcoming you back to Japebo again.
Kind regards
Thomas – Japebo
Took longer then I expected
Took longer then I expected. Went on vacation with a bad mic. However I was glad to get new mic's.
4. elokuuta 2025
Vastaus yritykseltä Japebo.com
Thank you for your feedback, John. I understand it can be frustrating when delivery takes longer than expected. In the checkout process, it is stated that the shipping method you selected has an estimated delivery time of 4–8 business days. According to the tracking, your order was delivered within 6 business days, which is within the expected timeframe.
For future orders, we also offer an express shipping option with a faster delivery time of 1–3 business days.
We truly appreciate you choosing Japebo and are glad you are satisfied with your new microphones.
Kind regards
Thomas – Japebo
Delivery tracking system experience was…terribl
Delivery tracking system experience was terrible
4. elokuuta 2025
Vastaus yritykseltä Japebo.com
Dear Deborah,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Vastaus yritykseltä Japebo.com
Hello Valerie,
Thank you for your feedback and for taking the time to leave a review. We sincerely apologize that you have [insert issue, e.g., received the wrong item] – this is certainly not the experience we want to offer our customers. Your experience is important to us, and we see this as an opportunity to improve. If you have any further questions or concerns, please don’t hesitate to contact us.
The ease of ordering your products as…
The ease of ordering your products as an academic institution (tax exempt). I greatly appreciate this!
2. elokuuta 2025
Vastaus yritykseltä Japebo.com
We’re so glad to hear the ordering process was smooth for you as a tax-exempt institution. Thank you for your kind words and support!
It would have been 5 stars but needs better protection
It would have been 5 stars but the tool was bent in shipping. I had to straighten it out. Better protection on the point of the tool should be developed. Maybe a thick walled cardboard tube or a small box instead of a plastic resealable bag. The resealable bag is OK for short distances but when shipping overseas, it did not protect the tool.
31. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Dear Stephen,
Thank you for your feedback!
We’re happy to know the tool worked for you, but we’re sorry it arrived bent. Your suggestion for better protection — such as a thick-walled cardboard tube or small box — is greatly appreciated. We’ll share this with our packing team to improve protection, especially for overseas shipments. Thank you for helping us make our service better!
Satisfaction…
Order was delivered as promised but took long due to customs inspection
27. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Hi Richard,
Thank you for your feedback. I’m glad to hear your order arrived as promised, though I understand the delay due to customs inspection can be frustrating. Unfortunately, customs procedures are outside our control, but I’m happy it made it to you safely.
Kind regards
Per – Japebo
You sent the European version of a…
You sent the European version of a charger to USA address
24. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Hi Harley,
Thank you for reaching out.
There is no longer a separate EU or US version of the charger – all current models come with a universal USB charging cable, and only the wall plug differs by region.
If the USB wall plug was missing from your package or if you received one with an incorrect plug type, please let us know right away – we’ll be happy to send you the correct one immediately.
We want to make sure your charger works perfectly for you in the US.
Kind regards
Per – Japebo
promt delivery from oversees
22. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Hi Al,
Thank you for your review! We’re pleased to hear your order was delivered promptly. We look forward to helping you again in the future.
Best regards
Per – Japebo
Ok wery good
21. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Hi Jerkica,
Thank you for your kind words! We’re happy to hear that you had a good experience with us.
We look forward to serving you again in the future.
Best regards,
The Japebo Team
I feel so satisfied with their product…
I feel so satisfied with their product and speed delivery.
22. heinäkuuta 2025
Vastaus yritykseltä Japebo.com
Dear Movithan,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Their quoted price for Phonak Tv…
Their quoted price for Phonak Tv connector was ove $100 dearer than other suppliers.
Other products are the same.
Shop around Triton, Bay Audiology, Audiology South
1. elokuuta 2025
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