I have used Japebo for a. number of years now for various products, in fact I get all my sleeves, wax guards, cleaning materials etc. from them because they are reasonably priced and a quick turn ar... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The product, a hearing aid charger, was in stock, and despatched and delivered promptly. Communication was good throughout. The only downside was the price which seems to be extortionate, but that see... Näytä lisää
Yritys on vastannut
Fiquei totalmente surpreendido pelo tempo em que recebi o produto. Foi muito rápido, superou as minhas expectativas. Processo da compra muito simples e rápido. A nível do produto encomendado, ainda nã... Näytä lisää
Yritys on vastannut
First able, I want to thank Japebo management for their professional way dealing with my needs. Their service is top notch, they made the purchase of my ReSound TV Streamer 2 a breeze. I’m a total sa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Japebo
Yrityksen kirjoittama
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range that helps you maintain and care for your device – ensuring good sound quality and long-term performance. 🔊
🛒 Easy and clear webshop
Our website is designed to make it simple to find the right products. With clear categories,
search functionality, and detailed descriptions, you can easily identify the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Customer support with product knowledge
Need help choosing the right product? Our support team is ready to assist you via email.
We’re happy to guide you – both before and after your purchase.
🔒 Safe and secure shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
We combine a wide selection with ease of use and reliable service.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from leading brands. We make it easy to find the right products quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or product choice? We’re here to help. Our support team is available via email and ready to guide you before and after your purchase.
- Fast dispatch & reliable delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your delivery from start to finish.
- Safe and flexible shopping
- We offer a 90-day return policy for your peace of mind. We read every review and use feedback to continuously improve our service.
Yhteystiedot
Tanska
- info@japebo.eu
- japebo.eu
Everything for your hearing aids
4,3
Erinomainen
76 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Japebo
Thank you very much for your review, Jozef! 😊
We’re happy to hear that the product matched the description and that delivery was fast.
Kind regards
Mads – Japebo
The product was in stock and delivered…
The product was in stock and delivered promptly with great communication throughout. I needed a bit of assistance, and the customer service team was incredibly professional, helping me right away.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Japebo
Hi, thank you so much for your wonderful 5-star review 😊
We’re very happy to hear that the product was in stock, delivered quickly, and that the communication throughout was helpful.
It’s also great to hear that our customer service team could assist you right away.
Kind regards,
Mads – Japebo
Very Professional Company
I have used Japebo for a. number of years now for various products, in fact I get all my sleeves, wax guards, cleaning materials etc. from them because they are reasonably priced and a quick turn around considering they are not based in uk.
Proof of the pudding of course is if something goes wrong a company resolve the issue.
As I said I have used Japabo for a long time and only once has my order been wrong. One email to them, an apology and correct goods sent. That's what you call customer service which is quite rare these days.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Japebo
Thank you so much for your wonderful review.
We really appreciate your kind words and your continued trust in us over the years. It means a lot to hear that you are happy with our prices, delivery and customer service — and especially that we were able to resolve the issue quickly when something went wrong.
Kind regards
Mads – Japebo
Connexx hearing aid charger.
The product, a hearing aid charger, was in stock, and despatched and delivered promptly. Communication was good throughout. The only downside was the price which seems to be extortionate, but that seems to be the case from all suppliers. At scale these chargers would cost no more than 25% of the sale price to make and have certificated, so someone is profiteering from human disability.
1. toukokuuta 2026
Vastaus yritykseltä Japebo
Thank you for your detailed feedback and for your order.
We’re glad to hear that the charger was in stock, dispatched quickly, and delivered promptly. It is also good to hear that you were satisfied with the communication throughout the process.
We completely understand your point regarding the price of hearing aid chargers. Unfortunately, original hearing aid chargers are often expensive across the market, and we do our best to offer them at a fair and competitive price while ensuring that customers receive genuine, compatible products.
Thank you again for shopping at Japebo and for sharing your honest feedback.
Kind regards
Micas – Japebo
Vastaus yritykseltä Japebo
Hello Simion,
Thank you very much for your review.
We are very happy to hear that you are satisfied – it means a lot to us.
We truly appreciate your support and look forward to assisting you again.
Kind regards
Thomas – Japebo
Vastaus yritykseltä Japebo
¡Muchas gracias por tu reseña, Ernesto!
Nos alegra mucho saber que has tenido una buena experiencia y que estás satisfecho con los productos 😊
¡Esperamos poder ayudarte de nuevo en el futuro!
Un saludo,
Mads – Japebo
Buena pero tardé en recibirlo
Su formalidad. En cuanto a la entrega, la espera fue larga
6. huhtikuuta 2026
Vastaus yritykseltä Japebo
Gracias por su reseña.
Nos alegra saber que valora nuestra formalidad y servicio. Al mismo tiempo, entendemos que el tiempo de entrega no cumplió completamente con sus expectativas. En algunos casos, los envíos pueden tardar un poco más dependiendo del destino, pero siempre trabajamos para mejorar este aspecto.
Agradecemos mucho sus comentarios y su paciencia, y esperamos poder atenderle aún mejor en el futuro.
Un cordial saludo
Micas – Japebo
Order still not delivered after more…
Order still not delivered after more than a week. No follow up by Japebo!!!
4. huhtikuuta 2026
Vastaus yritykseltä Japebo
Hi Sidney, We’re very sorry for the delay, and we completely understand your frustration.
Due to the Easter period, both of your orders were unfortunately not shipped until 7/4, which has impacted delivery times more than usual. That said, we fully agree this is not the experience you should have had.
Both orders have now been shipped, and we’ve sent you an email with tracking details so you can follow the delivery directly.
We’re keeping an eye on the shipment from our side as well, and please don’t hesitate to reach out if there are any further issues - we’ll make sure to help you right away.
Once again, our sincere apologies for the inconvenience.
Kind regards
Mads – Japebo
Envio super rápido muy satisfactorio
30. maaliskuuta 2026
Vastaus yritykseltä Japebo
Angeles,
¡Gracias por sus comentarios positivos! Nos complace saber que está satisfecho tanto con la entrega como con la rapidez del servicio. Siempre nos esforzamos por ofrecer a nuestros clientes la mejor atención posible.
Si tiene alguna pregunta o necesita más ayuda, no dude en ponerse en contacto con nosotros. ¡Que tenga un excelente día!
Japebo Support
Order discrepancy
I believe that my order was not completed.
I ordered ….
I pack of minifit pro wax…..l received 2
1 pack of domes…..never received any.
Could you re-check my order, as forgot to copy it.
Thank you
J
27. maaliskuuta 2026
Vastaus yritykseltä Japebo
Dear John,
Thank you for your message.
Your order was placed for 2 packs of ProWax minifit wax filters, which matches what you have received. I have also resent your order confirmation for your reference.
Please feel free to reach out if you have any further questions or if anything still seems unclear.
Kind regards,
Thomas – Japebo
Customer service is very professional
Customer service is very professional!
They help right the way. Thank you
25. maaliskuuta 2026
Vastaus yritykseltä Japebo
Thank you for your review, Olga.
We’re very pleased to hear that you had a positive experience with our customer service. Providing fast and helpful support is very important to us.
Thank you for choosing Japebo — we truly appreciate your support.
Kind regards
Micas – Japebo
Product was send fast
Product was send fast. But communicayion had to be initiated
23. maaliskuuta 2026
Vastaus yritykseltä Japebo
HB,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
mal servicio
hace 1 mes que hice el pedido y no me ha llegado, en la primera reclamación me dijeron que se había perdido, me hacian otro envío y el segundo envío hace 15 días y todavía no me ha llegado.
15. helmikuuta 2026
Vastaus yritykseltä Japebo
Hola Andrés, acabamos de responderle por correo electrónico.
Según la información de seguimiento, el primer envío fue entregado hace dos semanas. Si no ha recibido nada, por favor respóndanos por correo y confirme la dirección de entrega.
Si todo parece correcto, escalaremos el caso con la empresa de transporte y, por supuesto, nos aseguraremos de que reciba lo que ha pedido.
Atentamente,
Mads – Japebo
JAPEBO - best Online Shop
First able, I want to thank Japebo management for their professional way dealing with my needs. Their service is top notch, they made the purchase of my ReSound TV Streamer 2 a breeze. I’m a total satisfied customer.
I recommend this company 💯.
11. maaliskuuta 2026
Vastaus yritykseltä Japebo
Hi Ignacio, thank you very much for your kind words.
We’re delighted to hear that you had a great experience and that everything went smoothly with your purchase.
Your recommendation means a lot to us 😊
Kind regards,
Mads – Japebo
Vastaus yritykseltä Japebo
Hi Pedro, thank you very much for your review.
We’re very pleased to hear that the item arrived perfectly.
Kind regards,
Mads – Japebo
Not received yet
14. maaliskuuta 2026
Vastaus yritykseltä Japebo
Hello,
Thank you for your review.
Your order was shipped using tracked letter delivery, which is the shipping method selected for the order. The expected delivery time for this service is 3–5 business days.
According to the tracking information, your order was delivered today at 11:54. This was on the 6th delivery day, which is one day longer than the expected delivery time, and we are truly sorry about this delay.
We hope you will enjoy your products, and please feel free to contact us if you need any assistance.
Kind regards
Micas – Japebo
de zending is goed aangekomen
16. helmikuuta 2026
Vastaus yritykseltä Japebo
Hallo Nicole, bedankt voor je review 😊
Fijn om te horen dat de zending goed is aangekomen.
Je bent altijd welkom als je in de toekomst weer accessoires voor je hoortoestellen nodig hebt.
Met vriendelijke groet,
Mads – Japebo
Excellent Service
Easy to order, item exactly as described and delivery as stated.
12. helmikuuta 2026
Vastaus yritykseltä Japebo
Thank you so much for your wonderful review! We’re delighted to hear that the ordering process was easy, the item matched the description, and the delivery met your expectations.
We truly appreciate your support and look forward to assisting you again.
Kind regards,
Japebo
la rapidez y buen servicio.
9. helmikuuta 2026
Vastaus yritykseltä Japebo
Hola José Francisco, ¡Gracias por tu reseña!
Nos alegra que la entrega y el servicio hayan sido rápidos.
Un saludo,
Japebo Support
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