What can I say other than it’s an easy website to find your way around buy the correct goods you need all goods are first class quality and if you need things quickly next day is an option
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
8/6/26 - Amended following Japebo answer. When I receive the items ordered, I will amend the stars further. I ordered connex xsmall vented and you sent me easyguard open medium which are absolut... Näytä lisää
Yritys on vastannut
2nd order same as the last one spot on time good delivery order very very easy to get in touch with thanks.
The product was just what was needed. Post order support was great. Didn’t realise that it was coming from Denmark but that did not cause a problem as I did not have an urgent need.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Japebo.co.uk
Yrityksen kirjoittama
Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊
🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Find the right product – without the hassle
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
Yhteystiedot
Fabriksvej 9A, 4200, Slagelse, Tanska
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4,4
Erinomainen
460 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 89 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
2nd order same as the last one spot on…
2nd order same as the last one spot on time good delivery order very very easy to get in touch with thanks.
31. toukokuuta 2026
What can I say other than it’s an easy…
What can I say other than it’s an easy website to find your way around buy the correct goods you need all goods are first class quality and if you need things quickly next day is an option
31. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi John, thank you very much for the lovely review.
We are really pleased to hear that you found the website easy to use and that you are happy with the quality of the products and delivery options.
We truly appreciate your feedback.
Best regards,
Mads – Japebo
wrong item received
8/6/26 - Amended following Japebo answer. When I receive the items ordered, I will amend the stars further.
I ordered connex xsmall vented and you sent me easyguard open medium which are absolutely useless.
If I could give you a zero score I would. I am now over £12 out of pocket. Dreadful service.
I would like my money back please.
27. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Rebecca,
We are very sorry about this mistake.
You are absolutely right - you ordered Connexx XSmall vented domes, and it appears that we mistakenly sent you the wrong item. That should not have happened, and we completely understand your frustration.
We have contacted you directly by email and are sending the correct Connexx XSmall vented domes to you immediately at no extra cost. You do not need to return the incorrect item.
Again, we sincerely apologize for the inconvenience and for the poor experience.
Best regards,
Mads – Japebo
The product was just what was needed
The product was just what was needed. Post order support was great. Didn’t realise that it was coming from Denmark but that did not cause a problem as I did not have an urgent need.
23. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Thank you very much for your review, Mr Clifton.
We're delighted to hear that the product was exactly what you needed and that you were happy with the support you received after placing your order.
You are quite right that we ship from Denmark, and we're pleased to hear that this did not cause any issues in your case.
Thank you again for your order and for taking the time to share your experience.
Kind regards
Mads – Japebo
Vastaus yritykseltä Japebo.co.uk
Hi John
We are sorry to hear that the charger is not compatible with your hearing aids. We have replied to you by email so we can check the exact hearing aid model and make sure you get the correct solution.
Kind regards
Mads – Japebo
Vastaus yritykseltä Japebo.co.uk
Hi James, thank you very much for the lovely review!
We’re glad to hear that your order arrived promptly and that everything was as expected.
Kind regards
Mads – Japebo
Ordering was easy and communication…
Ordering was easy and communication about delivery time was very good.
15. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Sandra, thank you so much for your 5-star review 😊
We’re very happy to hear that ordering was easy and that the delivery communication was helpful.
Kind regards,
Mads – Japebo
Good product, slow postal service
Absolutely no problem with your product and the speed of dispatch . The problem was the courier, Royal Mail were slow to deliver.
7. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
M White,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Excellent customer service and…
Excellent customer service and communication. I purchased an item that didn't resolve the issue I had and they dealt with refund request timeously and courteously, would highly recommend.
7. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Duncan,
Thank you so much for your kind review! 😊
We’re very happy to hear that you were pleased with our customer service and communication.
We’re sorry the item didn’t solve the issue, but glad we could help with the refund quickly and smoothly.
Best regards
Mads – Japebo
Delivery issues
My parcel was sent t Greece nd not Australia. Greek couriers have contacted me so hopefully it will be forwarded on. Over $200AUD going on holiday around Europe and I suppose I'll have to pay the shortfall
6. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Sue,
Thank you for your message.
According to the tracking information, it does not appear that your parcel is in Greece. It seems to have left Denmark and is currently on its way to Australia.
You can follow your parcel here:
https://auspost.com.au/mypost/track/details/LZ135402342DK
If you experience any issues or have any questions, you are always very welcome to contact us by email – we are happy to help.
Kind regards
Micas – Japebo
Top-notch customer service.
1. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Thank you very much for your kind review.
We are delighted to hear that you experienced top-notch customer service. We truly appreciate your feedback.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas – Japebo
Item promptly sourced from Denmark and…
Item promptly sourced from Denmark and delivered to my address in less than seven days.
1. toukokuuta 2026
Vastaus yritykseltä Japebo.co.uk
Thank you very much for your kind review.
We are pleased to hear that your item was sourced quickly and delivered to you in less than seven days. We truly appreciate your feedback and are happy that everything arrived promptly.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas – Japebo
Japebo posted the items quickly and…
Japebo posted the items quickly and efficiently. Delivery took a week as the parcel was held a few days on the continent before being passed to Royal Mail.
28. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Kenneth, thank you very much for your review and for your patience during the transit process.
We’re pleased to hear that you were happy with the service and delivery overall. International shipments can sometimes experience a few days without tracking updates before being handed over to Royal Mail, so we really appreciate your understanding.
We hope you enjoy your items, and thank you again for choosing Japebo.
Kind regards,
Mads – Japebo
Fine just fine
I thought I have already done a review for this. So confusing: all these reviews. Yea it’s fine. Nothing to complain about.
8. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Liam, thank you for your review.
We’re sorry if the review requests have been confusing. We really appreciate you taking the time to leave feedback, and we’re glad to hear everything was fine with your order.
Best regards
Mads – Japebo
Great service.
23. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Neil, thank you very much for your 5-star review.
We’re happy to hear that you were pleased with our service.
Best regards
Mads – Japebo
Efficient & prompt service thanks
15. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi John,
Thank you for your review.
We are pleased to hear that you experienced efficient and prompt service – that is exactly what we aim to deliver. Your feedback is truly appreciated.
Thank you for choosing Japebo, and we hope to assist you again soon.
Kind regards
Micas – Japebo
Good service
9. huhtikuuta 2026
Vastaus yritykseltä Japebo.co.uk
Hi Chris,
Thank you for your review.
We are pleased to hear that you had a good experience with our service. Your feedback means a lot to us, and we hope to assist you again in the future.
Kind regards
Micas – Japebo
Vastaus yritykseltä Japebo.co.uk
Hi Glenn, thank you very much for your 5-star review.
We really appreciate your support and are happy to hear that you had a positive experience with Japebo.
Best regards
Mads – Japebo
Vastaus yritykseltä Japebo.co.uk
Hi Raymond, thank you very much for your kind review.
We’re really happy to hear that you were pleased with the service and that your order arrived on time.
Best regards
Mads – Japebo
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