Japebo had the items I needed, both the domes and the wax guards for Oticon Reveal behind the ear hearing aids. Even though the product was sent from overseas, delivery was reasonable and the trackin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll defini... Näytä lisää
Yritys on vastannut
I was waiting for my monthly check to make a repeat order you just sent me concerning my hearing aids please. They fit perfectly.
Yritys on vastannut
DHL returns my order last week and I didn’t get a refund from my return order. The shipping information did not include port fees; which's were $32 on top of the $20 shipping costs. My original orde... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Japebo.com
Yrityksen kirjoittama
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
Yhteystiedot
Fabriksvej 9A, 4200, Slagelse, Tanska
- info@japebo.com
- japebo.com
4,1
Hyvä
342 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Perfect
Order correct, items genuine and fairly priced. Arrived promptly, thank-you!
20. toukokuuta 2026
Vastaus yritykseltä Japebo.com
Hi Rob, thank you very much for your great review.
We’re really pleased to hear that your order was correct, the items met your expectations, and that the delivery arrived promptly.
Thank you for choosing Japebo.
Kind regards,
Mads – Japebo
I was waiting for my monthly check to…
I was waiting for my monthly check to make a repeat order you just sent me concerning my hearing aids please. They fit perfectly.
10. toukokuuta 2026
Vastaus yritykseltä Japebo.com
Hi Cynthia, thank you so much for your 5-star review 😊
We’re very happy to hear that the products fit perfectly and that you are planning to order again.
Kind regards,
Mads – Japebo
Vastaus yritykseltä Japebo.com
Thank you very much for your kind review.
We are delighted to hear that you found our service responsive and efficient, and that you had a great experience with us. We truly appreciate your feedback.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas – Japebo
Works well.
7. toukokuuta 2026
Vastaus yritykseltä Japebo.com
Hi John, thank you very much for your review.
We’re glad to hear that it works well.
If there is anything we could have done even better, we would be happy to hear from you.
Kind regards,
Mads – Japebo
Vastaus yritykseltä Japebo.com
Hi Terry, thank you very much for your feedback 😊
We’re really happy to hear that your order arrived so quickly.
You’re always very welcome back if you need anything else.
Kind regards
Mads – Japebo
Japebo had the items I needed
Japebo had the items I needed, both the domes and the wax guards for Oticon Reveal behind the ear hearing aids. Even though the product was sent from overseas, delivery was reasonable and the tracking information was spot-on.
6. toukokuuta 2026
Vastaus yritykseltä Japebo.com
Hi James, thank you very much for your kind feedback 😊
We’re really happy to hear that you found the domes and wax guards you needed for the Oticon Reveal hearing aids, and that the tracking and delivery worked well.
You’re always welcome back if you need anything else.
Kind regards
Mads – Japebo
My order arrived faster than I…
My order arrived faster than I expected. It was not easy finding the correct Charger/Dehumidifier for my son’s hearing aid.
I am very appreciative of finding the charger and the fast delivery.
22. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Patrice,
Thank you so much for your kind review.
We are very happy to hear that the order arrived quickly and that you were able to find the correct charger/dehumidifier for your son’s hearing aid.
Kind regards,
Mads – Japebo
Fast delivery and excellent service!
29. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Bruce,
Thank you for your kind review! 😊
We’re happy to hear that delivery was fast and that you had an excellent experience with us.
Best regards
Mads – Japebo
We still haven't received our product.
We still haven't received our product.
Ordered WEEKS ago!
19. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi James, we are very sorry that your order has still not arrived.
We completely understand how frustrating it is to wait for weeks without receiving what you ordered.
There has not been an update to the tracking for quite some time, and we have therefore escalated this with the courier to investigate what has happened.
We have also contacted you by email, so we can make sure this is resolved for you as quickly as possible.
Kind regards,
Mads – Japebo
Vastaus yritykseltä Japebo.com
Thank you very much for your kind review.
We are pleased to hear that your order was shipped quickly and that everything went smoothly without any issues. We truly appreciate your feedback.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas – Japebo
You sent my order quickly and it was…
You sent my order quickly and it was delivered in a timely manner. It was a pleasant experience shopping with you. My product fit perfectly and I’m happy with my purchase. Thank you.
23. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you so much for your kind feedback and for your order!
We’re very happy to hear that your order was sent quickly, delivered on time, and that the product fits perfectly.
It means a lot to us that you had a pleasant shopping experience with Japebo.
Thank you again for shopping with us. We truly appreciate your support and look forward to assisting you again.
Kind regards
Micas – Japebo
The site was very easy to use and they…
The site was very easy to use and they filled my order quickly. I also found their prices very reasonable.
16. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Algie, thank you very much for your wonderful review.
We’re delighted to hear that you found the website easy to use, that your order was processed quickly, and that you were happy with our prices.
We truly appreciate your support.
Kind regards,
Mads – Japebo
Vastaus yritykseltä Japebo.com
Hi Carlos,
Thank you for your review.
We are glad to hear that you found the ordering process easy to use – that is exactly what we aim for. We truly appreciate your feedback and hope to assist you again soon.
Kind regards
Micas – Japebo
I had no idea that my hearing aid wires…
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll definitely order a longer one from you.
17. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Janet,
Thank you so much for your lovely review.
We are really glad to hear that the new wire length has made your right ear more comfortable – it can truly make a big difference in daily use. And we will be ready to help when it is time to replace the left one as well.
Thank you again for choosing Japebo – we look forward to assisting you in the future.
Kind regards
Micas – Japebo
This is the second time I have ordered…
This is the second time I have ordered size 312 rechargeable batteries for my hearing aid from Japebo. I cannot get these batteries in the U.S. so I'm very thankful to have a place to buy them. It is nice to have the rechargeable ones. Even if the batteries are backordered, I can depend on Japebo to come through! The rechargeable batteries last a long time until I have to replace them. I'm very satisfied with Japebo!
7. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hello Donna,
Thank you so much for your kind words and for your continued trust in Japebo.
We are truly pleased to hear that you are satisfied with your rechargeable batteries and that they have been a reliable solution for your hearing aids. It means a lot to us that you choose to order from us again, especially when availability is limited locally.
We also appreciate your patience when items are on backorder – we always do our best to deliver as soon as possible.
Thank you again for your support. We look forward to assisting you again in the future.
Kind regards
Thomas – Japebo
Good Stock, Excellent Shipping, Responsive.
Japebo stocks all of the accessories needed for my medical devices (hearing aids) at good prices, ships quickly and securely, and they are very communicative one-on-one when necessary. I couldn't ask for better service or products. Very highly recommended.
13. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hello Rick,
Thank you very much for your fantastic review.
We are truly pleased to hear that you are satisfied with our selection, pricing, and shipping – and especially that you value our customer support. Your recommendation means a lot to us.
We appreciate your trust in Japebo and look forward to assisting you again in the future.
Kind regards
Thomas – Japebo
Vastaus yritykseltä Japebo.com
Hi Ricardo, thank you for your review.
As you informed us that the receiver packaging had been opened, we unfortunately cannot accept it for return or exchange. These products are classified as medical/hygiene items, and once the seal has been broken, we cannot resell them for hygiene reasons. We also did not advise you to order this receiver.
We have offered you 20% discount on the correct receiver as goodwill, but we have not yet received a reply from you. We are therefore unable to help further until we hear back from you.
You can see our return policy here:
https://japebo.com/returns/
Best regards,
Mads – Japebo
Need to ck product better before…
Need to ck product better before shipping insure it's right
3. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Dear Don,
Thank you for your feedback.
We’re sorry to hear that your experience did not fully meet expectations. We always aim to ensure that all orders are checked carefully before shipping.
If something was not correct with your order, please feel free to let us know. We are more than happy to assist and find a solution for you.
Kind regards
Thomas – Japebo
SLOW SHIPPING TIME
10. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for your feedback.
You are absolutely right – shipments around the Easter period did take a bit longer than expected, and we sincerely apologize for that.
We hope to have the opportunity to serve you again soon and provide you with the fast delivery we normally offer.
Kind regards
Thomas – Japebo
Easy product order
I ordered product in early April. The customer service team was very responsive to my update inquiry. I did get the product and it all works well! Very pleased!
2. huhtikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Michele, thank you so much for your lovely review!
We’re very happy to hear that your order arrived safely, that everything works well, and that you were pleased with the support from our customer service team.
Kind regards,
Mads – Japebo
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