Japebo had the items I needed, both the domes and the wax guards for Oticon Reveal behind the ear hearing aids. Even though the product was sent from overseas, delivery was reasonable and the trackin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll defini... Näytä lisää
Yritys on vastannut
I was waiting for my monthly check to make a repeat order you just sent me concerning my hearing aids please. They fit perfectly.
Yritys on vastannut
DHL returns my order last week and I didn’t get a refund from my return order. The shipping information did not include port fees; which's were $32 on top of the $20 shipping costs. My original orde... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Japebo.com
Yrityksen kirjoittama
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
Yhteystiedot
Fabriksvej 9A, 4200, Slagelse, Tanska
- info@japebo.com
- japebo.com
4,1
Hyvä
342 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You had the item I required in stock…
You had the item I required in stock and supplied them promptly.
19. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Helen, thank you very much for your 5-star review!
We’re glad we had the item you needed and could get it to you quickly.
Thanks for choosing Japebo - hope to see you again soon!
Kind regards,
Mads - Japebo
Vastaus yritykseltä Japebo.com
Hi James,
Thank you for your great review!
We are very pleased to hear that everything was quick and correct, and we truly appreciate you taking the time to share your experience.
Thank you for shopping with Japebo — we look forward to assisting you again in the future.
Kind regards
Thomas – Japebo
I am happy to buy a product from you
I am happy to buy a product from you. good updates on how the order was coming, delivered easily. a little confusion from the USPS on whether I could need to be home to sign for the product: they said yes I did, but the postal carrier delivered it to my mailbox without signature.
15. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for your feedback! We’re pleased that you found the order updates helpful and that delivery was easy. Sometimes carrier instructions can vary (e.g., signature requirements), but we’re glad your package arrived without any issues.
– Japebo Support
They responded very quickly when I…
They responded very quickly when I asked a question
14. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Stephen, thank you very much for your 5-star review! ⭐
We’re glad to hear we could respond quickly when you had a question.
Thanks for choosing Japebo - we’re here anytime you need help.
Kind regards,
Mads – Japebo
The package took to long in transit.
The package took to long in transit.
The return policy is too strict.
4. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for your feedback and for the 4 stars. We’re sorry to hear that the delivery took longer than expected once the package was in transit.
Regarding returns, if there’s anything unclear or if you’d like help with a return request, you’re very welcome to contact our customer service team at info@japebo.com and we’ll be happy to assist.
– Japebo Support
Vastaus yritykseltä Japebo.com
Thank you so much for your review! We’re happy to hear that the delivery was very fast and that the communication was good.
– Japebo Support
Very quick A++++
9. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for the feedback! Nice to hear that the delivery was fast.
– Japebo Support
Quick delivery
2. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for the feedback! Nice to hear that the delivery was fast.
– Japebo Support
Not easy to determine if connected
Not easy to determine if connected. Need to turn off hearing aid app while using.
9. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hello Robert,
Thank you for your good feedback! • We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Great experience
Great experience. Will use this company again when purchasing add ons for my hearing aids.
7. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Ty, thank you for the great review!
We’re really happy to hear you had a great experience, and we truly appreciate you choosing Japebo for your hearing aid accessories. We’ll be here anytime you need add-ons or replacement parts.
Best regards,
Mads - Japebo
Was very happy with the purchase…
Was very happy with the purchase arrived pretty quick. Can’t wait to try them out.
5. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi William,
thank you very much for your great feedback. We’re happy to hear that your order arrived quickly and that you’re satisfied with your purchase. We hope you’ll be very pleased once you start using them.
If you have any questions, feel free to reach out anytime.
Kind regards
Thomas – Japebo
Great experience
Sometime after I checked out I realized I forgot to input a discount code. I made contact with them to see if they would honor the discount which they did. Communication was great and appreciated that they helped me out.
3. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Mike, thank you for updating your review!
We’re really glad we could help with the discount code and that you appreciated the communication. You’re welcome back anytime.
Best regards,
Mads – Japebo
The package never arrived
The package never arrived and yet in your portal it says delivered when is a lie
15. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Hi,
Thank you for taking the time to leave a review. We’re very sorry to hear that your package has not arrived.
Unfortunately, once an order has been handed over to the postal service, the delivery process itself is outside of our direct control. That said, we absolutely want to help resolve this as quickly as possible, and we will reach out to you by email shortly so we can look into the situation together and find the best solution.
Kind regards,
Magnus
Japebo Customer Service
I ordered it a month ago and it still…
I ordered it a month ago and it still isn’t delivered. Tracking started? two weeks after the order was made. No movement for the last two weeks.
Emails following the order were merely upsale attempts. 👎🏽
30. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Thanks for your review, according to tracking the parcel was delivered
Your item was delivered to the front desk, reception area, or mail room at 4:44 pm on January 26, 2026 in KIHEI, HI 96753.
Please let us know if you have not received the parcel.
Kind regards
Thomas - Japebo
Vastaus yritykseltä Japebo.com
Hi Dan, thanks for the review!
Great to hear you found our service timely, the website easy to use, and pricing fair.
Welcome back anytime.
Kind regards,
Mads – Japebo
nice products
nice products, great help to answer questions and select the correct items
28. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Hi Gordon, thank you for your review!
We’re glad you liked the products — and that our team could help answer your questions and make sure you picked the right items.
You’re always welcome back.
Best regards,
Mads – Japebo
Easy website ordering and fast delivery.
Easy website ordering and fast delivery.
21. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Hi Patrick, thanks a lot for the feedback!
We’re happy everything from ordering to delivery went smoothly.
If you ever need anything, just reach out.
Best regards,
Mads – Japebo
Product never delivered even paying for…
Product never delivered even paying for expedited shipping!
28. joulukuuta 2025
My questions were answered promptly
My questions were answered promptly. And they answered questions. I didn’t know that I had. All the parts worked out really well.
28. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Hi Larry, thanks a lot for your review!
We’re really happy to hear your questions were answered promptly and that everything worked out well with the parts.
You’re always welcome back.
Best regards,
Mads – Japebo
I didn't realize this was coming from…
I didn't realize this was coming from Denmark, and that it would incur custom charges. Surely I should have been able to find a U.S. source and not have had to wait so long for delivery
26. joulukuuta 2025
Vastaus yritykseltä Japebo.com
Hi Gerald, thank you for the review and sorry this wasn’t clear upfront.
As we ship from Denmark, U.S. orders can sometimes incur import charges and may take longer than a local U.S. shipment. We appreciate the feedback and will work on making this information more prominent during checkout.
Best regards,
Mads – Japebo
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
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