Japebo had the items I needed, both the domes and the wax guards for Oticon Reveal behind the ear hearing aids. Even though the product was sent from overseas, delivery was reasonable and the trackin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll defini... Näytä lisää
Yritys on vastannut
I was waiting for my monthly check to make a repeat order you just sent me concerning my hearing aids please. They fit perfectly.
Yritys on vastannut
DHL returns my order last week and I didn’t get a refund from my return order. The shipping information did not include port fees; which's were $32 on top of the $20 shipping costs. My original orde... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Japebo.com
Yrityksen kirjoittama
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Yrityksen kirjoittama
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
Yhteystiedot
Fabriksvej 9A, 4200, Slagelse, Tanska
- info@japebo.com
- japebo.com
4,1
Hyvä
342 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ease of ordering
Ease of ordering, reasonable price and shipped in a reasonable time frame.
23. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Cynthia, thank you for your review.
We’re very pleased to hear that you found the ordering process easy, the price reasonable, and the shipping time satisfactory.
Kind regards,
Mads – Japebo
Correct parts at a great price!
Exactly the replacement part I needed at a reasonable price. Worth the short wait to receive it.
24. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Gary, thank you for your review.
We’re very pleased to hear that you received exactly the replacement part you needed and that you found it to be good value.
Kind regards,
Mads – Japebo
They had exactly what I needed at a…
They had exactly what I needed at a great price. I was surprised at the fast delivery since it came from Europe. I will definitely use them again
23. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Ken,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Never received my order
22. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Hello David,
Thank you for your message.
According to the tracking information for order #31130, the parcel could not be delivered because the shipping address provided in the order appears to be incorrect. This can also be seen in the tracking link that is automatically sent when an order is placed.
We have contacted you privately so we can confirm the correct address and help resolve this as quickly as possible.
Kind regards
Micas – Japebo
They came through big time
They came through big time. Everything was perfect with the order.
20. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Tom,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Service was excellent!
Service was excellent!! When I order my hearing aid speaker I see that I ordered from Denmark so thinking in this order will take long time to get it, but honestly was fast! Thank you for this excellent service.
19. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you so much for your wonderful review! We’re delighted to hear that the delivery was faster than you expected and that you’re happy with our service.
We truly appreciate your support and hope to assist you again in the future.
Kind regards,
Japebo
The order was correct and quick
The order was correct and quick. I will use them again
18. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you for your great feedback! It’s wonderful to hear that everything went smoothly with your order.
We look forward to helping you again in the future.
Best regards,
Japebo
Excellent service
Excellent service, overall. They have the exact replacement parts I need. The one star reduction is only for shipping the incorrect item to begin with.
6. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you very much for your thoughtful review. We’re delighted to hear that you found the exact replacement parts you needed and that you’re happy with our overall service.
We also appreciate your understanding regarding the initial shipping error, and we’re sorry again for that mistake. We’re glad we were able to resolve it for you.
We truly value your support and look forward to assisting you again in the future.
Kind regards,
Japebo
Customer service was excellent
Customer service was excellent. I made
A mistake in my order and they corrected it for me ASAP.
6. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Kristine,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
The $10 gadget that I purchased saved…
The $10 gadget that I purchased saved me 2000 bucks. So yes, I am super pleased with my purchase from this company. It worked great and I could not be happier. I appreciated the prompt service and the follow up emails.
13. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Brenda,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
The ear products I ordered thru Japebo…
The ear products I ordered thru Japebo I just received and will be using them as I need to replace my hearing aid products.
12. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Bonnie, thank you for your review!
We’re happy to hear your order has arrived and that the products will be useful as replacements for your hearing aids. If you ever need help finding the right accessories again, we’re always here to help.
Kind regards,
Mads - Japebo
Coming from overseas
Coming from overseas, I was impressed with the speed of delivery. Nice to get hearing aids that a senior can actually open without risk of injury from the "child protective wrapping." Your responsiveness will definitely keep me coming in the future
12. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Dear Jeff,
Thank you very much for your thoughtful review.
We are delighted to hear that you were impressed with the delivery speed, especially when ordering from overseas. It is also great to know that the packaging met your expectations and was easy and safe to open.
Your kind words about our responsiveness truly mean a lot to us. We greatly appreciate your support and look forward to serving you again in the future.
Kind regards
Thomas – Japebo
Vastaus yritykseltä Japebo.com
Hi, thank you for the great feedback!
We’re really happy everything was smooth from ordering to delivery.
Kind regards,
Japebo Support
Ordered this thing over two weeks ago…
Ordered this thing over two weeks ago still haven’t received it if I don’t have it by Monday I’m looking to get my money back
8. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Dear Rhonda,
Thank you for your message, and I sincerely apologize for the delay with your order.
The recent heavy snowfalls have unfortunately had a much greater impact on delivery times than we initially expected. That said, I completely understand your frustration. Two weeks is longer than it should take, and you are absolutely right to expect better.
Please rest assured that we are actively working on improving our logistics setup to prevent situations like this from happening again in the future.
Your order is still in transit, and we are closely monitoring it. If it does not arrive shortly, we will of course take full responsibility and ensure a proper solution for you.
Thank you for your patience, and again, I am very sorry for the inconvenience.
Kind regards
Thomas – Japebo
It make my hearing aids work so much…
It make my hearing aids work so much better very happy with the product
6. helmikuuta 2026
Vastaus yritykseltä Japebo.com
Thank you so much for your wonderful review! We’re delighted to hear that the product has improved the performance of your hearing aids and that you’re very happy with it. Your feedback truly means a lot to us!
- Japebo
Just perfect from start to finish.
The process from beginning to end was perfect. The description of the product was easy to understand, so I could order the right product. The follow up to the order made it seamless to look for the product. And last, the packaging and delivery of the product was spot on.
26. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Dear Jeffrey,
Thank you so much for your wonderful review.
We are delighted to hear that your experience was perfect from beginning to end. It means a lot to us that the product description was clear, the follow-up communication helpful, and that the packaging and delivery were spot on.
We truly appreciate your support and look forward to serving you again.
Kind regards
Micas – Japebo
Their website is easy to use
Their website is easy to use. The products arrived ahead of the estimate, I will use Japebo.com whenever I need hearing aide supplies in the future.
27. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Richard, thanks so much for your review!
We’re glad you found the website easy to use, and it’s great to hear your order arrived ahead of estimate. We really appreciate you choosing Japebo.com, and we’ll be happy to help again anytime you need hearing aid supplies.
Kind regards,
Mads – Japebo
Received with missing piece for using the item I ordered.
Received with missing piece
26. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Elizabeth,
Thank you for your review. We’re sorry to hear that the charger did not meet your expectations.
As confirmed in our previous correspondence, you are of course welcome to return the item for a full refund, and we will process this as soon as it arrives back at our warehouse.
We appreciate your communication with us directly, and we’re glad we were able to provide the return details quickly. If there is anything else we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
Magnus
Japebo Customer Support
It took 19 days from order to receipt
It took 19 days from order to receipt. The item was delated passing through customs and from international shipping. I bought the product on Amazon while waiting. I don't know why my purchase was shipped from Denmark. I would have expected it to come from an inventory in the U.S,
18. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Hi Barry, thank you for your feedback.
We’re truly sorry the delivery took 19 days. We completely understand how frustrating that is, especially when you needed the item sooner.
Japebo.com ships from Denmark, which is why your order went through international shipping and customs. Unfortunately, customs processing can sometimes add unexpected delays, but that’s not the experience we want you to have.
Kind regards,
Mads – Japebo
Never received product and haven’t been…
Never received product and haven’t been issued a refund
12. tammikuuta 2026
Vastaus yritykseltä Japebo.com
Dear John,
As mentioned in our communication on email, we will issue a refund as soon as the package has been returned to us.
Kind regards
Per - Japebo
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.