SUPER73 B.V. Arvostelua 624

Great experience with getting advice on the best bike that suits me but also afterwards with troubleshooting or getting some accessories. I get stopped in my tracks quite often to be asked about the bike, it’s a looker.

The bike was great when it worked. It is a nightmare now that it is broken.

However when it breaks down and it will there are no parts. And if there are parts they are ridiculously priced!! 800€ for a replacement battery. I can buy a whole other bike for that price. It took over a month to diagnose the failure and all they could give me as a fix that they couldn’t guarantee would work is a 799€ battery. Look elsewhere. Judge a company not by their product, but by their customer service.
A waste of 2000€ that lasted 2 years and a half.

We had problemen with the battery and they gave us a new one..

I now have three in my collection zg, zx rx
and I am very happy with it is a really nice feeling on this bikes, I recommend it to everyone
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Highly responsive support with excellent end-to-end follow-up.

this is a bike designed in california FOR california, ride this bike in a wet country like the Netherlands and you can expect your shoes and legs to be thoroughly soaked and splattered with dirt, Super73 needs to seriously consider this for their dutch market.

We have a bike out or order since mid july and we still wait a controler for it. We already send 3 mails with no answers....
A warranty for a chrger was fast but for this other bike it's a real shame and our client is seriously angy.

Very helpful team. recommended

Ze maken mooie fietsen en marketing is top! Maar de Aftersales is super slecht reageren niet op
Je terugbelverzoeken leg je je probleem uit geloven je ze niet. Willen telkens maar nieuwe foto’s of video’s maar zijn niet daadkrachtig in de oplossing

The customer service in the shop is great. Loyd gave time to explain to us the difference of every bike and help us choose what we need and what we qant. The bike is great as well. You can drive smoothly. For us its a good decision to invest in super73😊

Great service. All issues solved

The bike itself is amazing!
Plus the people in the shop are very accomodating. The only thing is i want to buy some of the accesories but upto now it’s not available. But of course, i am willing to wait.

Everything was so great. Real honest, real quick to deliver. It's the best brand for a fat bike!!

Voila deux semaines que mon vélo est en panne après 6 mois d'utilisation.
Aucune solution ne ma encore été apporté.

Super73 as a company or brand is great.
But your delivery service UPS cost you one star.
UPS delivery service is a total disaster.

Very poor experience with Super73 unfortunately.. my friend and I were waiting for our bike 6 months without any explanation or information and when the bike arrived it was damaged! Super73 please do something about your communication its super annoying

Friendly service, extremely helpful, amazing bikes!!!!