Drive365 Car Rental Arvostelua 

Perfect
The car il very clean
The client service is very good

SCAM COMPANY! I paid for extra insurance when booking to avoid the 1400euro deposit. Upon pick up I was then made to pay another £150 for more insurance if i didnt want them holding €1400 on a credit card. I arrived very late at night, the car only had a quarter tank of fuel and i was travelling an hour and half away which then resulted in me not having enough fuel to make it to the fuel station in the morning as it was 19km away. I contacted them for help with breakdown service as I had paid for insurance x2 and they told me it is not covered and to walk to the fuel station which is impossible, 8 hour round trip on foot in 38degree heat?
When I returned the car they pointed out small damage on the tyres and that it was damage caused by me but couldn't produce the photos from pick up and it wasnt covered on the 2 lots of insurance I had paid for, acted like they didnt know about the insurance I had taken out, they had no paperwork with them at all and they failed to send me a copy of the documents when collecting the car.
Im just grateful I didnt leave the deposit as they would of taken all of it!

Very comfortable car for me and my family. Guy who bring me the car was very friendly. Very satisfied.

Booked the car online for a 5 day trip through Crete.

Honestly, we really liked the “meet and greet” type of pickup for the car. The representative brought us the car and came to pick it up at the airport, which was really convenient. It made it so much easier to not go to a kiosk.

Chose a Volkswagen Polo, but got a Peugeot 208 (which is a similar economy model). The car was new and clean. Really nothing to complain, a decent car to drive through Crete.

The representative was a nice guy. Tried his best to help us with our questions and was very patient.

Whenever we had a question, the company was easy to contact through phone and Whatsapp.

Would definitely recommend the company and choose them again in the future.

very good experience: very professional and the vehicle was almost new

Great experience, very good communication. Totally recommend

Ordered via the Internet. the sale took place at the airport. The delivered vehicle was a Peugeot 208 model, it smelled like new. The gentleman paired the phone, recommended places for trips and patiently answered my questions. And there were many of them. The delivery took place at the agreed place and without any problems. The vehicle was not off-road, so it was driven only on the road. However, we were missing mandatory equipment, which fortunately we did not need. Anyway, when I return in the fall, I will use the services of this rental company again.

Everything was perfect!

Car we received was brand new, clean and only small problem was that the petrol tank was almost empty when we picked it up.

Je ne suis pas satisfait de votre prestation
Tout d’abord mon avion a du retard et vous me dites que la voiture que j’ai retenu sur le net n’est plus libre. Donc en une heure vous avez déjà réussi à la relouer, belle efficacité !!!!
Résultat on me propose une nouvelle voiture mais 50 € plus chère bien évidemment
Rien à dire sur la voiture qui était neuve
Ensuite au retour de la voiture une inspection de plus de 30 minute effectuée par votre salarié qui trouve quelque chose sous le bouclier avant et m’annonce une retenue de près de 400€ sur la caution
400€ je ne sais quelle raison qui ne se voit pas!!!???
J’appelle ça du vol!!!
Je suis extrêmement mécontent

Excellent Experience with Drive365 Car rental.

I recently rented a car from Drive365 and I couldn't be happier with the experience. From start to finish, everything was seamless and convenient.

Firstly, the booking process was a breeze. The options available were diverse, catering to different preferences and budgets.

Upon arrival to pick up the car, the staff was incredibly friendly and efficient. They made sure all the paperwork was in order and answered any questions I had. The car itself was in pristine condition, clean inside and out, and ran smoothly throughout the duration of my rental.

Returning the car was just as easy as picking it up. The staff was prompt in inspecting the vehicle and processing the return, allowing me to get on with my day without any hassle.

Overall, my experience with Drive365 Car Rental was excellent. Their professionalism, attention to detail, and top-notch customer service exceeded my expectations. I will definitely be choosing them for all my future car rental needs in Crete and would highly recommend them to anyone in need of a reliable rental service.

Thank you for a fantastic experience!

Smooth car pick-up & return at Heraklion airport. Car almost new (~3,000km), good value for money. Drive365 has no booth at Heraklion airport, you need to call them and they will deliver / pick-up the car in minutes.

This was the best car rental experience I have ever had! It was so convenient to be met at the arrivals exit, immediately get in the car without a walk or shuttle ride and be able to drive off in minutes The check in process was thorough but very fast. Then, returning was even easier - right at the departure gate. The car we received was in impeccable condition. It was greatly appreciated to have one less headache when travelling abroad, I highly recommend Drive365 and will use again myself on future trips!

It was an awful experience. It was hard to find the agent because there is not an fysical office. We booked a babysit but it wasnt there. The agent was looking for a babysit while we were waiting with the baby in the rain. He didn't find a safe and suitable babysit, so we couldnt drive with our baby. The car was not the car we booked but a "similar" car, but this wasn't similar because it was a smaller car. The agent got irritated and left us with our baby at the road in the rain and left. It feels unhuman and horrible to be left behind with a young child on your start of the vacation. Never again and please don't book with drive365.

Dobry kontakt z obsługą .Punktualni. Może zbyt szczegółowi przy odbiorze auta co wprowadza niepotrzebne napięcie .Auto nowe choć silnik niestety o bardzo małej mocy co powodowało dyskomfort w czasie jazdy po stromych i krętych drogach. Zbyt wysoki depozyt za wypożyczenie ale za to natychmiastowy zwrot na kartę kredytową. Ogólnie polecam.

We used Drive365 for a 10-day car rental in Crete. The whole experience was excellent:
1. A most efficient 'meet and greet' service at both pick-up and drop-off at Heraklion airport, by a delightfully courteous and efficient Drive365 agent.
2. Allocation of an immaculate new Peugeot 208 - a compact car (ideal for tight roads/lanes/spaces in Crete!).
3. An on-line sign up in the car.
4. Assurance of support that was only a phone-call/text away if needed.
5. A great value price.
While we were very careful about the care of the car - (through vigilant driving, choice of parking location, etc) to ensure no condition issues on return, this ranks as the best car rental experience I have had.

Δωρεάν Αναβάθμιση στο αυτοκίνητο:Μεγαλύτερο και εντελώς καινούργιο. Συνέπεια στο ραντεβού μας. Επαγγελματική εξυπηρέτηση. Απόλυτα ικανοποιημένοι!!!

Au top !
On est venu me déposer la voiture à l'aéroport, c'était rapide et efficace.
Je recommande.

Location à l´aeroport d´Heraklion. Il sont venus nous chercher à la sortie directement avec la voiture, donc très pratique car on l´a eu immediatement. Revision de tout l´exterieur, enregistrement video et trace papier. Pratique.
Au retour ils ont regardé les bas de la voiture, alors qu´on ne l´avait pas regardé au départ, mais il n´y avait aucun degat. Mais tenez-en cependant compte si vous louez en Crete car les chemins sont souvent en terre avec de cailloux, donc il peut y avoir de projections ou des chocs.
Personnel très aimable et parlant bien l´anglais.
Véhicule très propre.