Drive365 Car Rental Arvostelua 

Scammers! This company has provided my partner with a fake invoice of damages nearly equal to our deposit of 900€! They have stated damages that were never done! When trying to contact them they don’t respond! Please avoid using this car rental company! I’m Greek and I feel ashamed of Greek companies that they are trying to steal people’s money!

I would not rent from this company unfortunately. The people were helpful and the car was great. Unfortunately they asked for a very large deposit (900euros) and puts 30 day hold. The 30 days past and that amount has not returned. I made multiple calls to their office explaining my situation. They assured me it will be resolved. Unfortunately I’m on month three and still no resolution. I have now contacted VISA and dealing with this issue. Your company should be ashamed. Ντροπή ! You made a pleasant time now unpleasant. You just lost another future client and my word of mouth

Good pick up polite people great service amazing cars

Very reliable company with great service and super friendly staff, definitely recommend if you are looking to rent a car either for pleasure or business.

Said it was at the Athens airport, but it was actually 20 minutes away. Then they booked the drop off at Corfu where this company had no office. So I had to waste $500 and a day of my vacation driving back to Athens. While I was there another customer that bait and switched out of their car and another customer didn’t have the car seat they were promised. Stay away from this company. There’s a reason they’re so cheap.

The car hadn't car play or android auto, the bare minimum in 2026 when I rent a car to travel around a country I've never been in.
The 12v socket was not working, so I couldn't charge the phone. When we took the car, the front left tyre was deflated, when we made it notice to the staff, they did anything about it.

We payed what they called 'green card' (the extension of the car insurance in other countries) but it was just the crossing borders, so at the frontier we had to pay additional fee.

The morning we had to drop the car, nobody answered us, they neither sent to us the drop location two days before like they told us they would have done.

We dropped the car at Podgorica airport and nobody here between rentals knew where drive365 was

Habíamos leído muy malas reseña después de reservar e íbamos con miedo... pero nuestra experiencia fue muy positiva. Deposito de 1200€ en nuestra tarjeta de crédito, cobertura full con vipcars y nos devolvieron el depósito en 3 dias... dejamos el coche eso si impoluto, limpio y con el depósito igual que lo encontramos... y procuramos no ir por caminos siempre en carretera para evitar la penalizaciónde 300€. Yo si lo recomendaría fue una opción muy económica.

Il servizio (Atene) era andato anche bene, ed io ho fatto l'errore di scrivere la prima recensione (positiva) prima di ricevere indietro il deposito..E ora sono ancora in attesa che mi venga restituito da metà giugno. Non è ancora arrivato nulla nonostante sia stato subito chiuso il contratto senza alcun problema. A questo punto dopo email, telefonate avvisi e reclami, sarò costretta ad andare alle vie legali. Un ladrocinio, una truffa una delusione..non ci cascate! State lontani da Otoq!

scam.They triple your prize once you get to the office to pick up the car.

I strongly advise avoiding this company.

I rented a car from them in Greece for my wedding and paid a €650 refundable deposit, which they clearly confirmed would be returned no later than two months after the rental ended. It has now been six months, and the deposit has still not been returned.

I have documented proof of their promise to issue the refund, as well as multiple follow-up emails from my side. All of them have been ignored and I have not received the money back.

I want to empasize that I have done everything possible to resolve this matter in a friendly and professional manner. At this stage, it has become a matter of principle. If I do not receive confirmation of the deposit refund within seven days, I will escalate the case through the European Consumer Centre in both France and Greece, file a claim with the Greek Consumer Ombudsman, and proceed through the European Small Claims Procedure if necessary.

Malísima experiencia. Tuvimos que llamar por teléfono para que vinieran a recogernos, el depósito del coche vacío, sin aceite, que hubo que rellenar en una gasolinera. Y el dinero de la reserva no lo han devuelto, a pesar de muchos mensajes reclamando, hasta que no hemos puesto una denuncia en la Policía Nacional. Eso sí, 11 meses esperando y el reembolso lo han hecho a los cuatro días de la denuncia. ¡¡Denunciad!!

Premesso che l'aereo ha subito 1.30 h di ritardo, Nonostante avessimo prenotato online e pagato una piccola parte in anticipo,all'arrivo a Tirana ci hanno comunicato che non era più possibile usufruire della prenotazione già effettuata e che avremmo potuto ritirare l'auto a partire dal giorno successivo.
Ci siamo visti costretti a recarci presso un'altra compagnia e pagare il triplo dei soldi
Dovrebbero indicarlo in fase di prenotazione

La location s'est bien déroulée, le véhicule a été rendu en ordre et j'ai eu les documents disant que tout était ok. 15 jours plus tard j'ai constaté que la caution de 900 euro n'avait pas été débloquée mais débitée sur mon compte en banque. Soit un vol de 900 euro. La compagnie ne répond à aucun mail et à l'heure actuelle, je n'ai toujours pas récupéré mon argent. A fuir.

Car rental experience and the car was fine, except their POS wouldn't accept my credir card for the deposit so had to pay it using my debit card. I have been waiting for my deposit to be refunded for almost a year now. They don't even respond to my emails anymore. I suggest you avoid them and find a more honest and caring company.

Άριστη εξυπηρέτηση πελατών λογικές τιμές είμαι απόλυτα ικανοποιημένος ευχαριστώ πολύ θα με ξαναδείτε σύντομα

Avoid at all costs. They are liars and slander their customers with outlandish allegations and accusations in order to keep your money in their pockets.

Do not rent with them. They steal people's deposits. They did not return our €700. Been fighting for a year.

while in Athens, I rented a vehicle from Otoq. As I did not have a credit card, the company informed me that a €1,400 deposit could be taken via debit card and would be refunded within approximately 30 days after the vehicle was returned. I agreed to these terms.

At the rental location, I was sent a payment link and paid the €1,400 deposit. I returned the vehicle on 17/09/2025 and the company confirmed that the car was in perfect condition and that there were no issues.

However, more than five months have now passed, and I have not received my deposit refund.

I have made numerous attempts to resolve this directly with the rental company:

I have sent multiple emails receiving only one response.

I have called several times and have repeatedly been told that the refund would be processed “next week.”
Don’t rend a car there beter pay a bit more and don’t need to worry

I had an excellent experience with 365 Drive. The staff was very friendly and accommodating, making the whole process smooth and stress-free. Hands down the best rental company I’ve dealt with. Highly recommended!

Total scam! They give you the car in the dark, tell you it's fine, and then charge you €1,200 for a tiny 'dent' on the roof when you bring it back. They are unprofessional and refuse to provide manager contact info. It’s an organized way to steal your deposit. Save yourself the money and the stress—go anywhere else!