Drive Hellas Arvostelua 

Fast service, polite and helpful. Thank you.

*Vorsicht Abzocke, Smart company...... *
Ich hatte ein Auto in Flughafen Athen gemietet.Vor Übernahme von allen Seiten Fotos von vorhandenen Kratzern gemacht. Bei Abgabe schaute der Mitarbeiter ganz gezielt nach einem Kratzer unter der Auto und verlangt dafür ca 300€.... für mich Abzockerei....
Vermietung Günstig und Geld ausgleichen... durch ""Schadensfall ""

La société Carjet à travers laquelle j’ai loué une voiture avant mon départ nous a indiqué le lieu de rendez vous et de prise en charge de la voiture au bureau Drive situé à l’extérieur de l’aéroport. Nous nous y sommes rendus à la descente de l’avion, soit 15:30 pour un rendez vous prévu à 16:00. Mais personne. Le temps passant, nous avons appelé la société Drive, aucune réponse et la société Carjet en Espagne, pas de réponse non plus.
Puis un jeune homme, employé de la sté Drive est passé par hasard. Nous lui avons montré notre bordereau de location où était indiqué le lieu de rendez vous. Il a admis qu’il y avait une erreur et nous a demandé de retourner au bureau Drive de l’aéroport. Un Monsieur fort antipathique nous a reçus et a refusé ma carte Visa (ayant servi à régler l’acompte à Carjet). D’après Carjet je n’avais plus à régler que 321€. Ce Monsieur m’a demandé 150€ supplémentaires. J’ai appelé Carjet pour annuler ma réservation et l’on m’a dit que puisqu’il était plus de 16h « il était impossible d’annuler ».
Cela s’appelle tout simplement, à mon avis une tentative d’escroquerie. Ces gens sont des voleurs.
J’écris depuis à Carjet qui ne répond pas, bien entendu afin de récupérer mon acompte.

Ces deux sociétés sont vraiment à éviter. (Malgré la gentillesse du jeune homme de Drive qui nous a trouvés près du bureau à l’extérieur, qui semblait désolé et qui a ramené en voiture jusqu’à l’aéroport la personne handicapée.. )

I booked the car through there website, they gave me same rates I found on discover rental, it was good rate. I needed to extended my booking they did it quickly.

The staff were very friendly, I didn't experience anything negative, I just wanted to share because the rating here is very low, which made me think twice before renting from them.

I rented a minicooper from 28th till the 8th after the extension.

And a tip rent small cars in greece not big ones, they are easier to park.

There was only a bit of sand in the car and we had to pay 50€ for cleaning!

The experience was positive from the beginning with helpful and very kind staff.

A Salonicco ho trovato un servizio fantastico, molto disponibili, puntuali e con i prezzi piu bassi della zona.

Date le recensioni ho preferito fare assicurazione aggiuntiva (30€) su tutti i danni e grazie a quella non ho dovute temere di nulla.

Consigliato

Wenn ich könnte, würde ich null Sterne geben! Eine typische Touristenfalle und Versicherungsbetrug! Bei Abgabe des Autos schaute der Mitarbeiter unter das Fahrzeug. Wir bezahlten für einen kleinen Kratzer, unterhalb des Kotflügels (nur sichtbar, wenn man unter das Auto schaute) 420Euro!

Podvodna firma !!! Zaúčtovali mi malý škrabanc na čiernom plaste pri kolese vo výške 362 € aj keď tam už bol. Keď som mu ukazoval video podvodnikovi tak mi do oči klamal, že na papieri nie je skrabanec zaznačeny. Na papieri, ktorý si značil on sám by musel zaciernit cele auto aby obsiahol všetky skrabance ! Nakoľko auto bolo posiate škrabanie po celej dĺžke ! Upozorňujem, že nový predný blatník nárazník stojí 60 € na akejkoľvek internetovej stránke. Odpocitaju si peniaze z úctu ( namiesto rezervácie ) a nie je nikto aby vám pomohol ak chcete aby Vám s kaucie 930 € vrátili aspoň časť ! Ani letisková polícia ani dozor pri letisku ! A najsmutnejšie bolo keď som žiadal aby zavolal zamestnanec drive Poliviu tak mi sucho odpovedal, že nema kredit ani kartu ! Evidentne toto maju overené uz z viacerých prípadov a vedia ako sa správať keď sa ponáhľajte aby ste stihli let na letisku !

SCAM. READ THESE REVIEWS. I WISH WE HAD.

Cars are covered in scratches for starters.

At Heraklion airport they pretend card machine doesn’t work and they pretend this is some new issue - see all other reviews.

They certainly don’t take Amex or Amex refuse to deal with them because they are a scam.

They take a deposit and them when you return it rushed for your flight, no money arrives but you have to go. This is all part of the scam.

You will return the car. They will pretend sone scuff or other amongst the hundreds on the car is your fault and charge you €250 (regardless of the damage see all other reviews. Same time and time again)

AVOID

We booked over carjet because it was cheaper than Drive itself. They did not pick us up until we phoned them, although having arrival time and flight number. Anyway, when we got to their headquaters we gave our licenses and tried to pay the rest. My credit card got declined 3 times. I called my bank and credit card provider. They all said its cleared and ready to use. I tried again, did not work. Then they wanted to sell us additional insurance because then we can pay with debit. But we already booked insurance with carjet. One of us had another working credit card, but they did not want to take it becaue the person did not have their drivers license with her (just a photo and ID). We did have no other choice than to double book insurance.
I tried my credit card on a cash machine and a store. It worked everywhere.
On returning everything went smoothly, but we also took photos and videos of every little thing.
In the end it could have been a technical flaw, but they didnt even consider it. And we feel scammed.

Drive Hellas started right out poorly. I noted a pickup time of 11:30AM for a meet at the Santorini airport, but they put it down as 10AM (before my flight even took off!), so no one met us. It took multiple calls and online lookups to get a working number (one was a sex line!), and then finally get picked up an hour late. The pricing was average. We got an "automatic", but were not told that it was sort of hybrid- you had automatic gears, plus an RPM gauge and an upshift/downshift slot for hills and the like. I got used to it, but why not explain it right off, esp. as I am in a foreign country with awful drivers from the get go? The car functioned alright once I got the hang of the hybrid aspect. All the folks who rented at Hertz just got their car right at the airport, and that's a much better way to go.

Unser Wagen war gepflegt und noch recht jung. Bei der Übergabe kann ich nur dringend empfehlen, alles von oben bis unten zu fotografieren! Bei der Rückgabe wurde alles sehr genau untersucht, es war aber alles in Ordnung. Sehr freundliche Mitarbeiterin bei der Rückgabe!

They are swindlers, and you will deeply regret the moment you decided to rent from them, as your vacation will turn into an absolute nightmare.

They handed us a complete wreck of a car, and we literally spent 10 minutes meticulously assessing the multitude of scratches covering the entire vehicle. We picked up the car from Thessaloniki Airport (there was no sign of them waiting for us), and we struggled immensely to reach Pelion because, let me emphasize, the car was an absolute wreck. We didn't move it an inch and left it parked in the private lot we had access to.

When we returned the car they had the audacity to charge us a staggering €400 for a supposed tiny scratch. €400! It was crystal clear that the gentleman was hell-bent on squeezing every last penny out of the customer, with no regard for fairness. This exorbitant amount was outrageous, considering that you could probably purchase a used car for that sum. It is an utter disgrace on their part, and if I had the time, I would relentlessly pursue legal action against them, as they are nothing but thieves, cheats, and exploiters who take advantage of innocent people.

Super service, conseils excellents, merci Nassim !

ITALIANI NON NOLEGGIATE da questa compagnia! Valgono zero x onesta!!!! La macchina l abbiamo tenuta SEMPRE con cura! Una volta restituita il responsabile a colpo sicuro ha trovato un graffiato minuscolo nel SOTTO PARAURTI x la bellezza di 420€! Una vergogna!!!!!!!!!evitate!!!!!!

I had an absolutely terrible experience with Drive car rental company at Heraklion Airport in Crete. Despite arriving late for our pick-up due to a flight delay and difficulty finding the rental company, we were charged an additional 24 euros. While this was somewhat understandable, it set the tone for an overall unpleasant experience.

The car was in a terrible condition when we received it. It was covered in scratches and dents, and the bumper and license plate area were heavily damaged. Although the woman who initially greeted us was friendly and provided us with water, she seemed embarrassed about the state of the car and suggested we try to bring it back clean. We did our best to inspect the car in the dark, but it was difficult to spot all of the scratches and dents. Despite this, we were careful with the car and did not add to its already damaged state.

When we returned the car, the manager - a completely different person than the woman who greeted us - was unfriendly and seemed determined to extract more money from us. He pointed out marks on the car that were previously unnoticed by us due to the bad light, and claimed that we had caused the damage. When we disputed this, he refused to give us our deposit back and demanded that we pay 250 euros to cover the supposed damage.

It was clear that the manager was well-versed in this scam and knew exactly how to make extra money from unsuspecting customers. He knew we were in a rush to catch our flight and had us backed into a corner. It was a deeply frustrating and infuriating experience.

I want to warn others about this company's shady practices and lack of customer service. If you choose to rent from Drive car rental, be prepared to be taken advantage of and scammed. Additionally, be sure to inspect your car thoroughly in good light before accepting it, as checking it over in the dark with only the light from your phone is virtually impossible.

I would suggest you pick a different car rental company. It may seem cheap at first, but when you return the car they will inspect a car with 125.000 kilometers like it is new. And they will try and let you pay for the scratches that are not on the form. Which are plenty on an old car with this mileage no matter how careful you noted them on the form. They try to let you pay 185€ per scratch! I did make pictures when i accepted the car. A scratch they made me pay for showed in this picture, but they just didn't care. It's a scam.

We moesten 2u30 wachten op onze bagage? Gebeld naar Drive Hellas, geen antwoord. Gebeld naar Carjet de Brooker, geen antwoord (zondag). Toen we de auto gingen afhalen, was het contract verlopen (meer dan 2 u) 520€ verloren. Nieuw contract 830€? Geweigerd, en geprobeerd het verschil bij te betalen. No way, dus ergens anders gehuurd. Onderzoek door toerist politie, alles in orde. Reactie Carjet, wij niet verantwoordelijk!

The car we rented had a lot of damages. Upon pick up 20 points were noted. In addition, we found out later that the car had a problem with the clutch which got stuck at several occasions. We called the Rental company but no solution was offered.

Upon drop off the agent noted a scratch in the bottom of the front bumper. The way the car was parked at pick up we did unfortunately not notice this. But we did notice that the bumper had several (6) significant damages which we noted in the contract. We were made to pay EUR 195 for a damage we are 100% certain we had not caused. It felt as a total scam and an obvious way for the company to get some extra payment. All in all, a very unpleasant experience.

Over the past 10 years we have rented cars several times a year in Greece and mainly with different rental companies in Thessaloniki. This is the first time we had a bad experience and we will obviously avoid Drive Hellas in the future. Reading previous reviews in Trust Pilot, it became clear that there are many clients of Drive Hellas that had exactly the same experience. Drive Hellas gets a poor score of 2.5. I wish I would have read these reviews before we booked with Drive Hellas.

On a positive note, there are so many other competent and honest rental companies to choose from.