bloomex.co.nz Arvostelua 

The Flowers i recieved on Mothers Day were not fresh. One of the roses were dropping petals on the day and a couple of the others were bruised. My daughter would be mortified if she knew. I would not recommend Bloomex to anyone if this is the norm.

Mels Flowers/Bloomex.
Extremely poor customer service - they have hung up on me twice trying to resolve my delivery.
Mother’s day flowers turned up on Monday despite ordering early. I paid extra for the deluxe flowers. Only had 7 flowers and they arrived unarranged (e.g different flowers grouped together). Greenery is limp and broken. VERY DISAPPOINTING AND UNDER WHELMING. DO NOT BUY FROM THEM!! They use Bloomex as their trade name. Absolute scam.

Droopy flowers not delivered on the day selected. This is the second time my children bless them have sent flowers with this company. Of course you are not going to complain when they are a gift sent with the best intentions & wishes & that is precisely how this auful company are getting away with it.

Flowers arrived mouldy and bruised my teen son thought he was getting a beautiful bouquet and this was very underwhelming,

and the flowers haven't arrived yet!

Ordered flowers for my friend on Saturday, today is Monday and NZ Post just sent me an email say they expect to deliver them tomorrow. Spoke with customer service and they said they despatched them on Saturday from Auckland. As far as I was aware I ordered them from a florist in Tauranga. The flowers will be four days old before they even arrive, let along been in two transit loading docks and several vans. This is only the beginning of this story, Im sure.

Absolutely disgusting company!
Wilted and damaged flowers, dropping off their stems and arrived on the wrong day.
Why allow the customer to choose the delivery date if you can’t deliver that day??!?
I raised these issues with them and sent photos of the flowers. They have responded that the flowers are acceptable quality to them and said they can’t help the day it’s delivered.
Customer services offers a $20 store credit, like that can buy anything.
Consumers Guarantees Act, Section 7 says I am entitled to a refund, this store has refused a refund. Looking at the number of bad reviews this company has, it’s no wonder!

If there was a score less than 1 I would award it. I cannot believe that these 10 squashed stems are the $179.00 boutique I ordered. Absolutely disgusting - I cannot figure how to add a photo

Terrible. I ordered flowers specifically for Mother's Day, they said they could deliver. They didn't arrive.

Rubbish - dead flowers

The best part of the order was the box !!
The flowers were awful, more greenery than flowers
Quality and content abysmal, and by Mothers Day they were dying
Never again Will order from Bloomex

I have received flowers from my daughter for Mothers Day on Friday. I never seen such dead old flowers for gift.
When I opened the box, the petals fall on after another and flowers already turned brown and black and totally sick and died. For a delivery to arrive in this condition on the same day is something that shouldn't happen during delivery. They are let customer down. It's a shame.

If I could give zero stars I would. I actually thought I was purchasing from a local supplier as they were trading under a different name, not bloomex. Was supposed to be next day delivery of bereavement flowers for our friends but they were a no-show. I advised a new date which was a week later once our friends were home from out of town funeral. The flowers turned up while they were away and were left outside. Luckily a friend of theirs came to check on the house and put them in a vase inside. She sent us a photo of them and they are not at all what we ordered. Small, bright garish flowers that look like we bought them from a supermarket. We paid a lot for them and the image showed a large elegant bouquet of white and pastels. Terrible response when I complained, basically told they look healthy and are fine. Will never use them again.

0 star if I could - live up to all there reviews , paid and organised well in advance for a Friday delivery for a Mother’s Day arrangement - long story short the flowers will not be now getting to her till Tuesday the 11th of may not only will they be dying but if they can’t even get there delivery times right I’d hate to see what the flowers look like that I paid over $140 for …

Delivered flowers on the wrong day to the day I selected. Contacted support two days before to ask why the delivery date was incorrect and they assured me it would be delivered on the day I selected, and it still was not. Terrible service, customer service- would not order here again

So dissatisfied with the flowers.
Delivered on the wrong day. Flowers half dead measly bunch.
My daughter spent her hard earned cash on flowers for me for Mother’s Day.
I could cry.
Will be taking it to consumer affairs and every media platform I can.
They should be ashamed of themselves.Robbing hard working kiwis

Ordered a seemingly big beautiful bouquet for my mother for Mother’s Day. They delivered a miserable pile of leaves with four flowers, and changed delivery to Friday instead of Sunday without discussing it with me - only sent me an email right as the flowers were being delivered with a lame excuse about “extensive volume of orders”. Ridiculous for a florist who should be well aware of order volumes for this date, especially when I still had to pay high prices for delivery on the chosen date. Trash. Don’t bother ordering from here.

What a load of lies! Don’t bother! I spent $125 for a Mother’s Day gift and the sent it two days earlier and the wrong flowers! Then after saying that I got an email saying order now just in time for Mother’s Day!! NEVER AGAIN.

Received flowers for mothers day, don't think they'll last that long as they're half dead already. Wilted and brown. Not the first time I've been disappointed by a delivery from them.

Yup terrible. I hope people check reviews before they buy. I was told they couldn't do same day even though when ordering online it said they could. Tried to cancel my order as another florist said no problem and did deliver same day. Next day still no flowers from them or reply to my emails.

WARNING Do not order from them. Flowers were over a day late. And not worth the money, could of got better from the supermarket or even petrol station