Hmm, Jane was very professional and thoroughly knew her products. However, I'm surprised and disappointed to hear that the hob fan unit is not covered, you can't have a hob without one! Also, with y... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service from Jane Explained reasons for all questions being asked, then took time to listen to my questions and supplied all the answers i needed. Very friendly and helpful lady.... Näytä lisää
It is with great surprise that I find myself writing this review. I gave Jake my opinion on Go assist not realizing he was from Big Warrenties. He listened attentively and set about coming up with... Näytä lisää
Helen was very patient with me; I have a condition called dysarthria, which means that I can struggle to get my words out. The phone line wasn't very good either, so I I had to repeat myself on many... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Yhteystiedot
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Yhdistynyt kuningaskunta
- 08007797444
- bigwarranties.co.uk
4,6
Erinomainen
5 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
BG Warranties are always on the ball…
BG Warranties are always on the ball when it comes to getting the best people for the job
well done
BGW
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers for this Terry. Getting the best person for each job is what we're all about, so great to know you experienced that!
The BIG Warranties Team
Very friendly caller.
Gemma was friendly, very polite and helpful.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers for this Vincent. Gemma will be over the moon to hear this. She's brilliant at what she does.
The BIG Warranties Team
Rosanna so nice you need more like her !
Rosanna was just so nice and very personable. She explained everything and I felt not pressure to purchase.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Really glad. Rosanna works hard to make sure everything's clear and there's no pressure, so it's great to hear she nailed it.
The BIG Warranties Team
The gentleman was very helpful
The gentleman was very helpful
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers, that's great to know. Really glad our team member could help you out.
The BIG Warranties Team
Gemma explained everything in a way…
Gemma explained everything in a way that was easily understood, she was very kind and considerate, and made sure that I was OK with everything.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers Dorinda, really appreciate this. Gemma's brilliant at explaining everything so clearly and making sure you're completely comfortable with it all. Exactly the kind of service we're proud to give.
The BIG Warranties Team
Policy Payment Issue
Jane is helpful, efficient and patient. She is a Five Star Employee!
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Hi Dawn, that's nice to read. Jane's helpfulness and patience really stand out. We're lucky to have her on the team.
The BIG Warranties Team
Patient and helpful service
Rosanna was very patient and helpful. She explained something that was confusing me and increased the number of appliances on my policy. I now have peace of mind for future mishaps. This was excellent service from Rosanna.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Really good to read this. Brilliant that Rosanna explained everything properly and got your appliances on the cover.
The BIG Warranties Team
Arianna was helpful
Arianna was helpful.
I called, trying to reschedule a repair appointment since I cannot do that day.
Arianna did leave a note for the engineer so now I have to wait...
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Hi Queen, that's nice to read. Arianna's brilliant at this sort of thing, and we're glad she could get that note to your engineer.
The BIG Warranties Team
Gabriel was extremely helpful and…helpful
Gabriel was extremely helpful and patient. Thank you Gabriel xx
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers Brenda, that's great to know. Gabriel's brilliant and we're chuffed he was patient and helpful with you.
The BIG Warranties Team
Professional, helpful, knowledgeable and not pushy
Katie was professional, kind, clear and very helpful. She explained all the options I had, was well informed and not forceful or pushing to close the deal. I would recommend BIG
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Nice to read this, thank you. Katie clearly explained everything without any pressure, and that's exactly the kind of service we want to deliver.
The BIG Warranties Team
The light on my cooker lid
The light on my cooker lid. Wanted replacing after it stopped working .i contacted Big Waramtees with the problem and they sent me a E mail. Directing me to a form to fill in on my lap top . I am now going on 92 years old. Filling in forms for a new bulb is a step backwards it puts you off making a claim . Which could be the idea of the form . I could have been sorted on the first phone call by simply asking the questions then as it was when Big Warantees started.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Hi Brian, thanks so much. Brilliant that you found the team friendly, professional and informative. We'll make sure to keep up that standard.
The BIG Warranties Team
We had a fridge warranties from big…
We had a fridge warranties from big warranty. We had paid for 5 years and when it broke it took big warranty over a month to get an engineer out in the end the fridge was right off as per their terms and conditions they should had offered a like for like replacement but instead they offered a quarter the value of the new fridge- very disappointing after 5 years. This insurance skim is noting but scam.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Big Warranties awful company
made 2 claims in a year. First they charged over £300 but never completed the repair. I complained twice: no reply. As a cancer suffered i am appalled. Just claimed for a broken hob, irreparable accidental damage. Original cost £279 6 years ago. Replacement now around £370 + £120 fitting. They offered me a paltry £119. Unbelievable. Avoid like the plague!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
So great with the service n so kind yo…
So great with the service n so kind yo mr .Thank you.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Thanks Carol, good to hear that. It's brilliant that our team treated you so well!
The BIG Warranties Team
My claim was easily resolved and an…
My claim was easily resolved and an engineer was due within a couple of days 😊
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers Linda, great to know. That's exactly what we aim for, and it's brilliant your claim went smoothly and the engineer got to you so quick.
The BIG Warranties Team
I wasn’t able to to complete my on…
I wasn’t able to to complete my on line claim as I couldn’t get the model number for my my washing machine as I can’t open the door so Michael helped by completing the form for me which really helped
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers Andrea, really pleased to read this. Michael's exactly the kind of person we want helping out, and he clearly went the extra mile to sort your claim when the washing machine door had other ideas.
The BIG Warranties Team
Very speedy and helpful
Very speedy and helpful, provided the emergency does get fast action
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Thanks Mark, glad we could help. Your emergency got the fast response it needed, and that's how we always try to work.
The BIG Warranties Team
Jane was very helpful and professional
Jane was very helpful and professional
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Really good to read this. Jane clearly went above and beyond for you, and we're chuffed she made such a good impression.
The BIG Warranties Team
Excellent customer service
Excellent customer service, very efficient, professional and informative.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BIG Warranties Ltd
Cheers Lesley, that's great to know. We really do try to be professional and efficient in everything we do, and it's nice to know that came through!
The BIG Warranties Team
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