My experience with Banham has been a long journey, but I am truly grateful for how everything turned out. Esther Fernandez and Keira Patel were amazing from start to finish. They were friendly, patie... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have been with Banham for over 20 years; however, in recent years their service has been appalling. Our most recent struggle is simply trying to purchase an additional key fob for our alarm.... Näytä lisää
Yritys on vastannut
The locksmith was extremely helpful and courteous. When he arrived however we had a household emergency as husband collapsed on the front room floor at the same time.both the engineer and I went int... Näytä lisää
Yritys on vastannut
I really have to leave a review to say how amazing Banham is! The lock in our home broke, and they immediately sent someone to help us. His name is Regardo, a young Italo-British gentleman, an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvallisuuspalvelu
- Ovitoimittaja
- Päivystävä lukkoseppä
- Lukkotoimittaja
- Turvajärjestelmien asennus
- Turvajärjestelmien toimittaja
Yrityksen kirjoittama
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Yhteystiedot
20 Thornsett Road, SW18 4EF, London, Yhdistynyt kuningaskunta
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Erinomainen
6 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Terrible service
Terrible service. Unresponsive. Maintenance person left and 3 hours later the alarm went off. They called and sent an engineer but he never came. I have followed up twice and no one has called or email. Total joke.
10. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience with your service visit Your feedback is invaluable, and we really want to make things right, so our alarm service will contact you to address any ongoing concerns and provide you with a solution.
Kind regards
Debbie
Banham Customer Service Team
Could be better
Three emails changing the date of mtce call. The guy that did the job was great - his admin backup was disappointing
8. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers.
Kind regards
Debbie
Banham Customer Service Team
Fantastic service
16. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great technician
9. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great quick service from William at…
Great quick service from William at High Street Kensington branch!
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for leaving us this wonderful 5-star review. We are glad to hear that you were satisfied with the service provided at our Kensington showroom and will be sure to pass your comments onto William.
Kind regards
Debbie
Banham Customer Service Team
William was very efficient
William was very efficient . As a householder and Banham customer of about 50 years he was reassuringly strict about the necessary security process but extremely helpful in overcoming it . He then stayed late to give me the eight keys that I needed. Altogether excellent.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us this great review. We’re glad to hear you were happy with the service provided and will pass on your comments to our engineer.
Kind regards
Debbie
Banham Customer Service Team
The engineers were nice but I was truly…
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance that the engineers found me home as I had to go to work and had very little time for the service!
9. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Five stars from me.
James (?) telephoned ahead to tell me he was on his way with an ETA:
He was on time, professional and answered my questions effectively.
I believe he’s an excellent ambassador for your company.
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Polite and efficient
Very nice chap who rang me an hour and a half before he arrived to check I was still okay with timings. Polite and efficient service
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent service- came within…
Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system worked before leaving taking abt 45 mins in all- thank you.
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Good service
14. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Arrived in time for service
Arrived in time for service. Friendly engineers. Efficient service.
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Everything that had to be done was…
Everything that had to be done was executed in good time. I am content.
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Excellent efficient service
1. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Popped in about 20 mins before closing…
Popped in about 20 mins before closing time on New Year’s Eve, because the previously made copies were done manually rather than with the laser machine, therefore they didn’t work on our doors.
As I came in I was greeted by both Yohannes and Maryam, who regardless of closing soon, said they’d make all the faulty copies again.
While there, another customer showed up looking for a latch lock unit, which unfortunately was out of stock but they walked them through all the steps to order a new lock before New Year’s Day.
By the time the other client left, my keys were ready and they even walked me out of the shop. 5 star service from these two super professional members, which unfortunately, is not a common thing at yours stores. These 2 represent what Banham service is really about.
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for leaving us this wonderful 5-star review. We are glad to hear that you were satisfied with the service provided and will be sure to pass your comments onto Yohannes and Maryam.
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent
I have been with Banhams for decades. They have always proved reliable and courteous.
8. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
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