The technician was clearly very experienced. He knew exactly how to fix things straight away. Whilst I can't fault any of the technicians that come, this one is my favourite. Very efficient.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Your engineer, Chris, has visited on several occasions. He is always polite and helpful if any problems arise does his best to address the issues. His main concern is keeping the system working with m... Näytä lisää
Yritys on vastannut
The engineer was so good with my mum who suffers with Alzheimer’s. I had telephoned to book a more specific time, even though he arrived an hour earlier, I was grateful for his empathy shown before I... Näytä lisää
Yritys on vastannut
Secom Security Engineer arrived on time. Checked thoroughly that the Alarm System is working properly for its annual maintenance inspection. The Engineer asked if I had any questions or concerns with... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Varashälytin
- Palohälytintoimittaja
- Turvalaitteiden myynti
- Turvallisuuspalvelu
- Turvajärjestelmien asennus
- Turvajärjestelmien toimittaja
Tietoja yrityksestä SECOM Plc
Yrityksen kirjoittama
Get in touch with us today
Start your journey with SECOM to see how we can help keep you safe
Leading provider of security and fire safety solutions for over 100 years
Thanks to our innovative range of products and our amazing teams of experts, we have been able to keep you as safe as possible for over a century. Whether it’s residential, businesses large or small, or major retail brands, we work endlessly to ensure you have peace of mind.
As part of a global brand, we have access to support and learnings from across the world and technical innovation, enabling us to deliver quality service and products. Having these close ties and shared passion with our partners means we can continue to develop our solutions to provide cost-conscious, reliable security solutions and a rapid response service.
Leader in technological innovation and security solutions
We employ over 53,000 people in nearly 2,800 locations worldwide, operating in 12 countries. We have nearly 2.7 million customers and an annual turnover of £4.4 billion.
Together with our partners, and the dedication of everyone here at SECOM, we have created a trusted organisation that has become synonymous with care, quality, and innovation.
Our history
SECOM’s roots in the UK go back as far as 1918, when the family-owned Lodge Lock and Safe Company began providing security solutions.
Growth and acquisitions led to its re-emergence as the Carroll Security Group – a major independent electronic security company.
In 1991, Carroll was acquired by SECOM Co Ltd of Japan, which has seen us go from strength to strength ever since!
Awards
We have been honoured with awards recognising our excellence in innovation for our products and services, dedication to security and implementation of bespoke security systems. See awards.
Accreditations
Our long list of accreditations demonstrates our commitment to uphold the highest standards when installing, maintaining, and monitoring our systems. See accreditations.
We care
We care that you are happy with our products and services, and we want you to let us know if you are not satisfied so that we can ultimately help you and make improvements to our products and services.
Watch our Youtube video
SECOM | Safer Together
Yhteystiedot
52 Godstone Road, CR8 5JF, Kenley, Yhdistynyt kuningaskunta
- 020 8645 5400
- customerservices@secom.plc.uk
- www.secom.plc.uk
4,7
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Efficient and considerate service
Efficient and considerate service- came a bit earlier than expected but fortunately we were in and he did the service well.
30. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Mr Matthews
We appreciate you taking the time to share your feedback. We're glad the service was done well, and we'll try to be more precise with our arrival times in the future.
Kind regards.
Lorraine.
Very professional pleasant engineer…
Very professional pleasant engineer ,who explained exactly what he was doing..
23. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Mrs Haydon
We're happy to hear that the engineer's professionalism and clear explanations stood out to you. Thank you for your positive feedback; it means a lot to us.
Kind regards.
Lorraine.
Dylan the Engineer had been before to…
Dylan the Engineer had been before to service the alarm, i knew him and he was familiar with the system. Very thorough.
22. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Sarah
We're happy to hear that the service was thorough and that you were familiar with Dylan, our engineer. We appreciate you taking the time to leave your feedback and it will be passed on.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Mr Abbasi
Thank you for taking the time to review us. We really appreciate the positive feedback about our engineer and the service he provided. Kind regards.
Lorraine
Bradley was very competent and…
Bradley was very competent and informative with regard to the alarm serving.
A good service all round.
22. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Yvonne
We're happy to hear that the service was good and that the engineer was competent and informative regarding the alarm service. We appreciate your feedback and will ensure it is passed on.
Kind regards.
Lorraine..
The technician was clearly very…
The technician was clearly very experienced. He knew exactly how to fix things straight away. Whilst I can't fault any of the technicians that come, this one is my favourite. Very efficient.
16. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Sue
We're happy to hear that you had such a positive experience with our engineer. We appreciate your feedback and are glad the service was efficient and met your expectations. Thanks for taking the time to share your review.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Mrs Clark
We're happy to hear that the engineer provided excellent and efficient service. Thank you for your positive feedback; we appreciate it a lot.
Kind regards.
Lorraine.
Experience counts
Your engineer, Chris, has visited on several occasions. He is always polite and helpful if any problems arise does his best to address the issues. His main concern is keeping the system working with minimum fuss for the customer. His extensive knowledge of the system is a bonus.
15. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Mr and Mrs Gill
We appreciate you sharing your positive experience. We're happy to hear that the engineer's expertise and dedication to ensuring a seamless system operation met your expectations. It's great to know his politeness and helpfulness were valuable to you and your feedback will be passed on.
Kind regards.
Lorraine.
Secom stand alone with their customer…
Secom stand alone with their customer service and overall response to customer needs and their staff are simply CLASS
26. marraskuuta 2025
Vastaus yritykseltä SECOM Plc
Hi Mr Ibe
We appreciate your kind words. We're happy to hear that our customer service and response to your needs, along with our staff's quality, resonated positively with you.
Kind regards.
Lorraine.
The guy who did the checks was…
The guy who did the checks was friendly, fun ,lovely sense of humour and approachable. Appeared to really enjoy his job/
14. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Tracey
We're happy to hear that the staff member made your experience so positive with their friendly and fun attitude. We appreciate your feedback and are glad you enjoyed your visit.
Kind regards.
Lorraine.
Same mistakes yet again!!
Repeatedly told customer services to give me at least 1 days notice of a service appointment and the first time i knew about it was a text to say we were the next job. Don’t understand why this simple request cannot be followed. Service was completed in about 15 minutes on a fairly large site with plenty of sensors etc is not very thorough either!! Poor
14. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We appreciate you bringing this to our attention. We are sorry to hear that you did not receive advance notice of your appointment and that the service did not meet your expectations. We'll review this situation to improve our communication and service thoroughness.
Kind regards.
Lorraine.
Very professional and carried out the…
Very professional and carried out the maintenance visit very smoothly
14. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Andy
We're happy to hear that the maintenance visit was professional and smooth. Thank you for sharing your positive experience and your feedback will be passed on.
Kind regards.
Lorraine.
Very polite gentleman and early which…
Very polite gentleman and early which we like.
13. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Good afternoon
We appreciate you taking the time to leave us this great review. We're so glad you were pleased with our promptness and the politeness of the engineer.
Kind regards.
Lorraine.
Very friendly and informative engineer
Very friendly and informative engineer, explained everything.
1. huhtikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Jason
We're happy to hear that the engineer was friendly and informative. We appreciate you taking the time to share your positive experience with us and your feedback will be passed on.
Kind regards
Lorraine
Well Done Shannon!
Thank you to your Engineer Shannon who attended one of our sites and did a fantastic job. Her professionalism and co-operation towards what we were trying to achieve in the day was amazing.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SECOM Plc
Hi Stuart
We're happy to hear that the engineer provided amazing support at your site. We appreciate your highlighting their professionalism and cooperation in achieving your goals for the day. Thank you for your positive feedback which will be passed on.
Kind regards.
Lorraine.
FRiendly and reliable
24. maaliskuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Anna
Thank you so much for completing this review. We really appreciate you letting us know that you found our engineer friendly and reliable and this feedback will be passed on.
Kind regards.
Lorraine.
😊 Engineer very helpful and…
😊 Engineer very helpful and professional, and amicable. A good ambassador for Secom.
24. maaliskuuta 2026
Vastaus yritykseltä SECOM Plc
Hi David
We're happy to hear that our engineer was helpful, professional, and friendly. We appreciate your positive feedback; it's great to know they represented us well.
Kind regards.
Lorraine.
Timely service
17. maaliskuuta 2026
Vastaus yritykseltä SECOM Plc
Good afternoon
Thank you for taking the time to review us. We really appreciate the positive feedback about our service.
Kind regards.
Lorraine.
Excellent service
We have been with Secom since they took over from Ambassador in ?2005. We have had excellent service from the engineers during the annual check on our system, and cannot fault their care,
18. maaliskuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Peter
We appreciate your long-term loyalty since 2005. We're happy to hear that you've consistently received excellent service from our engineers during your annual system checks and value their care. Thank you for your positive feedback.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Mr Hallam
We're happy to hear that our service was punctual, informative, and courteous. Thank you for sharing your positive experience with us and this will be passed on.
Kind regards.
Lorraine.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.