We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, p... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Have had an alarm for many years and over the last few Chubb have been our provider Easy communication to setup appointments Contact advising ETA Discussed alarm check and options throughout visi... Näytä lisää
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The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat... Näytä lisää
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Helpful,polite, understanding person answered my initial phone call. Clear explanation of what would happen next in my request for an engineer visit. Engineer arrived a little later; rang me giving ar... Näytä lisää
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Yrityksen tiedot
- Turvajärjestelmien asennus
- Palohälytintoimittaja
- Palotorjuntalaitteisto
- Turvalaitteiden myynti
- Turvallisuuspalvelu
Yrityksen kirjoittama
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Yhteystiedot
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Yhdistynyt kuningaskunta
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
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Saattaa käyttää tekoälyn apua vastauksissaLue lisää
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Always Helpful
Always super helpful and engineers come out in good time and fix any ongoing issues effectively.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Emily,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very happy that my extinguishers are checked on a yearly basis & certainly can’t fault your member of staff re making yearly checkup appointments & being on time I find your charges HIGH.
Very happy that my extinguishers
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your honest feedback. We are glad to hear that you are satisfied with the service that you receive on a yearly basis.
Your feedback is valuable to us, and If you have any further comments or would like to speak to a member of the team, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Sincerely,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mr Smith,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always polite and friendly but keeping…
Always polite and friendly but keeping proffesional.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback ! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Rebecca,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent annual service
So good to see Sid our engineer for the annual service. He is so caring and helpful it is a rare personal touch which is very refreshing from a large company.
Thank you Sid
15. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Anne,
Thank you for your wonderful review for Sid! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Generally good service, but should be for the price
Service conducted fine except that box lid was not reinstalled correctly. One star dropped due to excessive cost of annual service plan for one 15 minute visit per year.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Bob,
Thank you for honest feedback and for sharing your experience. We are glad to hear that you are satisfied with the service.
Your feedback is valuable to us, and If you have any further comments or would like to speak to a member of the team, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very professional and friendly service!
Annual service of residence alarm was carried out efficiently and in a pleasant manner. Service engineer, John, is clearly experienced and extremely professional and we hope to retain his services as our ‘go to’ !
14. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Hi David,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good fire/security company
We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, professional and friendly. Also their new website ensures you can easily access all accounts i.e. invoicing/payments/servicing/history log status, and their portal helpdesk is only a phone call away. Would highly recommend.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service that you have received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Susan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Sally-Anne,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Arrived at the appointed time
Arrived at the appointed time. Worked efficiently.
Unobtrusive and respectful
11. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Graham,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Routine annual service visit.
Routine annual service visit.
Went well, no particular comments
15. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mr Howard,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Annual inspection carried out quickly
Annual inspection carried out quickly, efficiently and with minimum fuss.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Alex,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Mike is always friendly and efficient.
15. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I emailed you in july to say my husband…
I emailed you in july to say my husband had died and i wished to have the account in my name. Now i have had to go through this all again as nothing has been done
Hopefully Mohammed has now rectified this and I will receive the invoice in my name.
15. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mrs Jenkins,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Chubb make it so easy for us when our…
Chubb make it so easy for us when our annual service is due. The engineer knows the home very well and goes around to each piece of equipment and checks them thoroughly we do not need to supervise him as he knows where they all are and gives us recommendations, he gets on with the job quickly and independently and is polite to the residents and staff making conversations too
14. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Neena,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A friendly and highly competent…
A friendly and highly competent engineer carried out the service. Just what the job required.
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Richard,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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