My experience with Banham has been a long journey, but I am truly grateful for how everything turned out. Esther Fernandez and Keira Patel were amazing from start to finish. They were friendly, patie... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We have been with Banham for over 20 years; however, in recent years their service has been appalling. Our most recent struggle is simply trying to purchase an additional key fob for our alarm.... Näytä lisää
Yritys on vastannut
The locksmith was extremely helpful and courteous. When he arrived however we had a household emergency as husband collapsed on the front room floor at the same time.both the engineer and I went int... Näytä lisää
Yritys on vastannut
I really have to leave a review to say how amazing Banham is! The lock in our home broke, and they immediately sent someone to help us. His name is Regardo, a young Italo-British gentleman, an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvallisuuspalvelu
- Ovitoimittaja
- Päivystävä lukkoseppä
- Lukkotoimittaja
- Turvajärjestelmien asennus
- Turvajärjestelmien toimittaja
Yrityksen kirjoittama
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Yhteystiedot
20 Thornsett Road, SW18 4EF, London, Yhdistynyt kuningaskunta
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Erinomainen
6 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Both men were very professional kind…
Both men were very professional kind and considerate and knew their job.
24. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
amazing service of Regardo from Banham
I really have to leave a review to say how amazing Banham is!
The lock in our home broke, and they immediately sent someone to help us.
His name is Regardo, a young Italo-British gentleman, and he was incredibly kind, professional, and attentive.
He not only fixed the issue efficiently but also took the time to explain how to properly maintain our locks.
We were actually late and kept him waiting outside for quite a while, but he remained so patient and kind, waiting downstairs for us without any complaint.
We feel very lucky to have met someone as nice as Regardo. Thank you again!
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Ricardo was incredibly professional and…
Ricardo was incredibly professional and solved a problem with one of my sensors really quickly and efficiently and overall a pleasure to work with
28. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Engineer was efficient.
Engineer was near enough on time within 15mins.A very polite young man and helpful with advise and got on with the job in hand.Many thanks.
28. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Riccardo and Luke were just amazing
Riccardo and Luke were just amazing. They went above and beyond to fix the door and were both really lovely. Make them our regulars please!
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Pleasant Banham testors who worked…
Pleasant Banham testors who worked quietly and
efficiently on our alarm system during their visit
28. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations
Kind regards
Debbie
Banham Customer Service Team
Outstanding service as always!
27. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
The locksmith was extremely helpful and…
The locksmith was extremely helpful and courteous. When he arrived however we had a household emergency as husband collapsed on the front room floor at the same time.both the engineer and I went into the front room and we helped him back in his chair with no sign of any injury
.Our lock was repaired efficiently needing a new door handle which was replaced so now everything is fine.
25. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers and will make sure that your review is passed on to our management team and engineer.
Kind regards
Debbie
Banham Customer Service Team
The booking process was CHAOTIC
The booking process was CHAOTIC. Courtney Newman was most helpful in sorting out the mess.
The engineer ( Jonathan Stokes-Vega) was very efficient and personable. He gets 10/10.
I have been a very satisfied customer of Banhams for 50 years and have had no cause to complain until this recent incident. Happily faith has been restored.
25. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers and will make sure that your review is passed on to our management team.
Kind regards
Debbie
Banham Customer Service Team
I wasn’t on site and heard of it only…
I wasn’t on site and heard of it only afterwards.
25. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Un clear communication on Risco Wall…
Un clear communication on Risco Wall mounted unit for replacing the Batteries
The state of the dummy alarm on the back wall of the property
24. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
The engineer arrived promptly
The engineer arrived promptly, and was very courteous and professional
17. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Wasted a whole day due to time slots
The engineer was great and did his job well and gave me good warning so no issues there BUT this mad time slot of 1-5.30pm is ridiculous. I made a journey to London and the engineer arrived at 1pm when there are someone there for an hour so I wasted a whole day just because Banhams won’t give better time slots. Please sort it out
23. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Polite and professional
16. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Your technician was very efficient and courteous
Felix ( your technician) was courteous and very efficient . He took the trouble to understand my non-technical questions and answer them in a user friendly way. Well done.
The admin team , on the other hand, were less efficient , as you will see from your files.
23. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us your review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Friendly and efficient staff as always
22. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards,
Debbie
Banham Customer Service Team
My Banham engineer
My Banham engineer was Glodi who has visited before on a previous occasion. He is friendly and polite, and he called me an hour before arriving, which was much appreciated.
It would, however, be very useful to pre-book an allotted time of perhaps a couple of hours, near the start of either an afternoon or morning shift.
23. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
on time polite and efficient.
15. huhtikuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
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