Auto Europe EU Arvostelua 

1 647
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Achtung Abzocke. Wir haben über Autoeurope einen Mietwagen bei Budget auf Madeira gebucht. Autoeurope haben wir 546€ bezahlt. Bei Budget sagte man uns der vorausgezahlte Betrag wäre nur 476€, dementsp... Näytä lisää

Saanut 4/5 tähteä

Auto Europe give good prices and service. However, sometimes their suppliers try it on. Europcar recently tried to charge me an extra day rental by booking it 1 hour later than I returned it. It aut... Näytä lisää

Saanut 5/5 tähteä

Very helpful when booking online. On arrival at Birmingham Drivalia They had upgraded my rental car. Had to cut short my rental and return to Spain due to a family matter. £1500 deposit returned... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Best Prices Great Website Your website was straightforward with great filtering on the vehicle features (automatic, A/C, etc.). The biggest thing was the prices with CDW insurance were at least 3... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(1 647)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

As easy as it gets

Easy user interface
Good competitive selection of offers
Ability to insure vehicle in advance
Reasonable annulation conditions
Tip: Make sure you can reach them easily with their North American 800 number - sometimes your roaming conditions might exclude this.
Given the response from AutoEurope,
I would like to make it clear that it is their responsibility to make sure you can reach them - at this point they do not and possibly cut you off. I was not able to obtain a non-800 number from them, I could not reach them and the situation was stressful.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you found our user interface easy to use and appreciated the competitive selection of offers and advance insurance option. Thank you for the tip regarding the North American 800 number; we appreciate your feedback!

Saanut 5/5 tähteä

Good selection on a single screen

Good selection on a single screen that makes it easier to choose the right car rental house and the desired car for your road trip

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that our single screen selection helped you find the perfect car rental for your road trip. Thank you for sharing your positive experience!

Saanut 5/5 tähteä

Reasonable prices

Reasonable prices, flexible, keen with booking cancellation
Very satisfied

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you were very satisfied with our reasonable prices, flexibility, and cancellation policy. Thank you for your positive feedback!

Saanut 1/5 tähteä

Very bad service

Very bad service!
I received an email the first of July, where they offered me a full cover insurance for 60 € for the entire period.
I tried to get the offer right away but it was not possible, I tried all day but same result: no possible to change the voucher on line, please contact us.
Of course they don’t have a green number, so people have to pay for an international expensive call!
Anyway, I tried to call them anyway from Germany and they say that now it was too late!
The operator even blame me because I could do that long time ago when I made the reservation! Once again I find this service very bad and it is absolutely the last time I use autoeurope for sure!
There are not even cheap since i paid more than 600€ for a small car for 2 weeks!
Never again this company!

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We regret to hear about the difficulties you experienced trying to secure the insurance offer. We are sorry for the frustration caused by the online issues and the expensive call. We'll review this internally to improve our services. Thank you for your feedback.

Saanut 5/5 tähteä

Good deal

Good deal, straightforward booking.

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you found our booking process straightforward and got a good deal. Thank you for your positive feedback!

Saanut 1/5 tähteä

Nobody inform me

Nobody inform me, that not aloud to go outside of Balti states

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We are very sorry to hear that you were not informed about the restrictions on traveling outside the Baltic States. We understand how frustrating it is to encounter unexpected limitations, and we sincerely apologize for this oversight and any inconvenience it caused to your travel plans.

If you have any further questions or need clarification on this or future bookings, our Reservation Department is available to assist you.

You can reach them at:
Telephone: +49 89 412 07 269
Email: reservations@autoeurope.eu

Their standard opening times are:
Monday-Saturday: 9:00 - 18:00 CET
Sunday: 10:00 - 18:30 CET

We truly apologize again for the lack of communication regarding this important detail.

Sincerely,

Auto Europe Team

Saanut 5/5 tähteä

Fast

Fast, easy and economic

25. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that your experience was fast, easy, and economic. We appreciate your positive feedback!

Saanut 5/5 tähteä

The website is very straight forward…

The website is very straight forward and easy to use. I got a GREAT deal on our car rental, almost 1/3 the cost of booking directly!!

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you found our website easy to use and got such a great deal on your car rental. Thank you for sharing your positive experience with us!

Saanut 1/5 tähteä

Centauro Rent a Car.

Hi Dear,

Honestly it was worst rental experience ever.
1- I got full insurance via your web site but when i go to Centauro local office ,they explained , it is not full insurance i have to pay 48€ more for secure rent otherwise they will block 1100€ for damage deposit and 138€ for gassoline deposit and i chose this option(scam1)
2-They said rear scratch already with car notting more. When i check to car for quick look seen a lot of scratches and midnight with poor light try to get photo but didnt work then i back to office and they said please take a video with flashlight and i did expertise for them for 20 min. When i check-out the car from office, guy told me scratches are in car.
Then i showed videos we deal again.(scam2)
3- I lost 20-30 minutes while receiving the vehicle. And total experince with shuttle service were more then hour. While delivering car to office were 11.02 pm and they charged 40 € for 2 minutes late penalty. I offer extend one day extention instead of charge and they offer 110€ for one day that i payed based 35€per day. (Scam3)

In summary, i request at least cancel late check out penalty otherwise i will share all those review soon, and please fix this problems and no more scam people.Article 1 is your problem and 2,3 are for Centauro

Mehmet DALGICOGLU
GR25053145 EU22562134 with Centauro Rent a Car experience 21-22.06.2025.

22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

Dear Mr. Mehmet,

Thank you for your feedback. We take your concerns seriously and apologise for your negative experience. In order to conduct a thorough investigation and address your complaint properly, we kindly request that you contact our Customer Service department.

Our dedicated Customer Service team is best-equipped to assist you with any issues you have experienced. They will carefully review your complaint and work towards finding a solution. In order to investigate this matter on your behalf we would require you to proceed to our online customer service web form by using the below link that will be available 24 h after the end of the contracted reservation.

https://www.autoeurope.eu/customerservice/
https://www.autoeurope.co.uk/customerservice/
Please provide our Customer Service team with as much information as possible regarding your complaint, including any relevant voucher details. This will enable them to assist you efficiently and effectively.

Once again, we apologise for the inconvenience and we appreciate your cooperation in allowing us to investigate and address your complaint. Our goal is to ensure your satisfaction and we are committed to resolving this matter for you.
We look forward to hearing from you soon.
Yours sincerely,

Auto Europe Team

Saanut 5/5 tähteä

Easy to navigate site

23. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

Thank you so much for your feedback! We strive to make the booking process as smooth and hassle-free as possible. We look forward to serving you again!

Saanut 5/5 tähteä
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you find our brand a good value. Thank you for your trust and positive feedback! We look forward to serving you again!

Saanut 5/5 tähteä

Very good and competitive prices

Very good and competitive prices, nicely presented

19. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you found our prices competitive and our presentation appealing. Thank you for your positive feedback; we appreciate it. We look forward to serving you again!

Saanut 5/5 tähteä

👍👍👍👍

All good. Very quick. Best price

17. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you had a great experience with our quick service and pricing. Thank you for your positive feedback! We look forward to serving you again!

Saanut 5/5 tähteä

Very easy process to rent

Very easy process to rent, congratulations

17. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that the rental process was easy for you! Thank you for your positive feedback; we appreciate it a lot. We look forward to serving you again!

Saanut 5/5 tähteä

Easy to use

Easy to use, good service

17. kesäkuuta 2025
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

Dear Matt,
We're glad you found our service easy to use. Thank you for your positive feedback; we appreciate it.
Thank you again for taking the time to share your experience. We hope to have the opportunity to serve you again.

Yours sincerely,
The Auto Europe Team

Saanut 4/5 tähteä

not a great experience I'm afraid

not a great experience I'm afraid. I could not find an alternative for payment but only cash in advance

15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We regret that your experience was not ideal due to the payment limitations. We appreciate your feedback and will look into providing more payment options in the future. Auto Europe cannot accept cash payment or an advance in payment, due to the online nature of our services. Having that in mind, we hope we can serve you in another time.

Saanut 1/5 tähteä

Auto Europe working with scammer: Green Motion Corfu

Auto Europe is working with Green motion car rental company, whose offices in Corfu airport Greece are pure scammers and extorsionists. I was scammed by Green motion, when they made up deffects on the car i rented, even if i showed them proof that was not true. Just look at how bad the reviews are about Green Motion Corfu Airport on google maps. Many people were scammed by these guys.
Shame on Auto Europe for not checking and seeing this situation, since reviews are one click away.

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

Dear Mr. Constantin,

Thank you for reaching out and sharing your experience. We truly apologize for the distress this situation with Green Motion Corfu has caused you. We understand how frustrating it is to feel scammed, and we take your feedback very seriously.

We've conducted an internal investigation and can confirm that your claim has been escalated to our Customer Service department. They are currently working to get a response from the supplier, Green Motion. Please accept our apologies for the delay and inconvenience. Our Customer Service team will contact you directly as soon as they have an update from the provider.

Best regards,

Auto Europe Team

Saanut 5/5 tähteä

Every time I get what I look for

Every time I get what I look for. Thank you so much for a nice service!

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you consistently find what you're looking for with us. We appreciate you taking the time to share your positive experience with our service! We look forward to serving you again!

Saanut 5/5 tähteä

Excellent service

Got much better car as was booked

10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Auto Europe EU-logo

Vastaus yritykseltä Auto Europe EU

We're happy to hear that you received the car you booked! Thank you for your positive feedback; we appreciate it very much. We look forward to serving you again!

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